I booked a Triple bedroom for my family. My parents were happy to stay, the room was clean, Emre manager was always helpful and informative. Great breakfast options, especially location is the best if you want to be in the heart of the city. Also Eliza offers shuttle to airport two ways, Emre was awesome arranging all.
However my brother lost his latest I- phone in Laleli bazar, always be careful with your belongings. Front desk tried to help us to do translation talking with police officers, but turkish police officers are useless they dont even try to lift their butt, they even didn't want listen to you. Just be careful with your staff.