Hotell i Ithaca

“The check in staff was good. Our room smelled odd after entering. The toilet wouldn’t flush. When my husband went to front desk he was handed a plunger and gloves! That didn’t work so after going back to the front desk we were given another room and told that someone flushed a rubber duck. In the new room that was right next to the dinging elevator when I went to use plastic cup for water it had used toothbrush head in it! We will never stay at Holiday Inn Express again!”

“Fantastic place to stay!”

“Breakfast was exceptional. Rooms and facility were clean. Pool was great. Location is by hospitals which would be perfect if one had a loved one there. A bit far from the Zoo, etc, but not bad. Too bad restaurant next to it is closed.”

“We stayed here for baseball. the room is clean and breakfast was great.”

“Clean. Quiet. We enjoyed it.”

“The hotel was getting some renovations done but it was all just a mess. There was plaster coming off the walls, rolls of dirty carpet just sitting in the lobby, the computer and printer station was completely out of order. The rooms are very basic, not a lot of pillows or bedding and they have a kind of wet/odor smell. When I went to check in, there was no one at the desk for 10 plus minutes. I had to call several numbers before someone came out. They also would not let me change my card on...

“Not a fair price given the quality of the facility. No elevator, dirty, old shower and a lousy breakfast. Spending another $20-30 a night at different motel would be well worth the substainial quality upgrade.”

“Overall a good experience, with really no issues...”

“This hotel was really nice and friendly staff. However my rating goes down since I was told to ask the personell when breakfast close on New years day and the told me wrong so we a family of 5 with 3 kids had to go by bar to a local cafe for breakfast. Really a bad experience.”

“This was the best hotel I’ve ever stayed at. Property was nice. Staff was great. The rooms/apartments are near sound proof. Someone walking a large dog outside and it was barking. Didn’t hear it until I went outside. Also the breakfast was awesome. Stayed in quite a few hotels with free breakfast and nothing compares to theirs. I will definitely comeback if I ever come through again.”

“Room was clean”

“All of the property was quite clean.”

“Check in desk not manned right away. Little information given. Thought there was to be a continental breakfast. I will read better next time, I guess. Took a long time for the hot water to be hot. Very nice accommodation, though.”

“The room was clean the showerhead pencil marks for where they marked off to mount the soap dispensers so obviously shower has not been cleaned very well because I rubbed the pencil marks off with my finger. The rest of the room seemed clean. The housekeeping staff were very friendly. The gym was an absolute shambles. Every piece of equipment was broke tour. Something was wrong with it. The pool was in working order. The hot tub outside was cracked broke drained look like a disaster. Breakfast...

“Staff were friendly ”

“They were undergoing a renovation. Our room was not the cleanest and not as pictured on the internet. Also due to the renovation we had to check out 3 hours after checking in because of the paint and chemical smell. They were triggering migraines. It would’ve been nice if we were warned of the renovations during the booking process. We booked another hotel and had no issues. The staff didn’t even ask why we checked out hours after checking in. Will not book with them ever again.”

“Clean room and comfortable bed!”