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Recensioner av Hotel Ciputra Jakarta

4 out of 5
Hotel Ciputra Jakarta
Jalan Letnan Jendral S Parman, Jakarta, Jakarta

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 248 av 743 recensioner" "
8 - Bra i betyg. 333 av 743 recensioner" "
6 - Okej i betyg. 119 av 743 recensioner" "
4 - Dåligt i betyg. 30 av 743 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 743 recensioner" "

8,0/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Anders

Bra hotell med utmärkt läge
Bra läge, nära genomfartsled, tid till flygplatsen ca 30-60 min beroende på trafik. Bra prisvärt Executive Floor. Mycket slitet Gym. Hotellet ligger i anslutning till ett köpcenter.
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Hotels.com. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager

8/10 Bra

charita, Stockholm

Gillade: Personal och service
Hotellet ligger på ett bra läge.
Hotellet ligger gångavstånd till matbutiker och det är bra för att slippa man ta buss eller taxi i den Busy traffic Jakarta.
Svar från HCJ-GM 20 juli 2017
Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards

10/10 Fantastiskt

Emelie B, Stockholm Sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Suverän frukost
Vi stannade en natt på detta hotell i väntan på flyget till Bali. Hotellet låg inbäddad i ett område med liknande hotell, vilka alla såg väldigt lyxiga ut och gav en känsla av att man hamnat i Las Vegas. Personalen var väldigt vänlig och rummet helt okej. Saknade att minibaren inte var påfylld, vilket jag hade väntat mig. Frukostbuffen var lysande. Tack vare Ramadan hade frukosten öppnat när vi skulle åka vid 5 så vi var först att få kalasa på den uppdukade buffén som var i klass med de övriga frukostar på de 5-stjärniga hotellen vi bodde på i Indonesien.

6/10 Okej

Bjorkman

Dear Valued Customer, Thank you very much for posting your online review and rating about the service and our hospitality on Hotels.com. We look forward to welcoming you back soon to our hotel! Hospitality Regards, General Manager

6/10 Okej

Johnny

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Hospitality Regards, Michael G. Perdikaris 28 apr. 2024
Dear Our Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Okej

Wincent

Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Found a cockroach in the bathroom on first day, and got smoking room on first despite reservation on non-smoking room. Its nearby shopping malls though, very convenient.
Bodde här 4 nätter i april 2024
Svar från Hospitality Regards, Michael G. Perdikaris 14 apr. 2024
Dear Mrs. Wincent, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

8/10 Bra

Futoshi

Reasonable
Bodde här 5 nätter i februari 2024
Svar från Hospitality Regards, Michael G. Perdikaris. 6 mars 2024
Dear Futoshi,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

RYUJI

Gillade: Personal och service
Bodde här 4 nätter i februari 2024
Svar från Hospitality Regards, Michael G. Perdikaris 2 mars 2024
Dear Ryuji,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to know that you had an enjoyable stay with us and particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

ARNAV

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Overall a good property to stay at with an easy access internally to Ciputra mall. Convenient location for meetings in west and south Jakarta.
Bodde här 4 nätter i februari 2024
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 12 feb. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Rajcoomar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I received a 5-star treatment. All the employees were kind, helpful and going out of their way to meet my need. The customer service was above and beyond my expectations. Thank you kindly for making my stay immensely satisfying.
Bodde här 3 nätter i februari 2024
Svar från Hospitality Regards, Michael G. Perdikaris 11 feb. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

4/10 Dåligt

Fawziyah

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was a lot more rundown than we thought. The bathroom especially needs some renovation - the shower head needs replacing as it was malfunctioning. The hotel staff were nice and we were able to check in slightly earlier. The buffet breakfast was good too but I wish they labelled items that were vegetarian as I accidentally ate meat because the sliders looked vegetarian from the outside but there was a sneaky slice of salami stuck to the bread :( we loved that the hotel was connected to the mall and we spent most of our time there :)
Bodde här 1 natt i januari 2024
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 3 feb. 2024
Dear Mrs. Fawziyah, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Heavy congestion to return to hotel during peak hours although location is very central. It has a very good breakfast spread.
Bodde här 4 nätter i januari 2024
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 2 feb. 2024
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

Dobrica

Gillade: Renlighet och personal och service
Staff of the hotel very friendly and professional I suggest cigarettes to be served for breakfast rather than food
Bodde här 4 nätter i januari 2024
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 30 jan. 2024
Dear Dobrica,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

tariq

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful
So far so nice As usual this is ine of my favorite hotel in the world
Bodde här 1 natt i januari 2024
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 30 jan. 2024
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Rita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An excellent stay with Hotel Ciputra Jakarta
3 nights with two connecting rooms were amazing. The hotel staffs were so helpful so my father who was 84 years old could stay so close to us . The breakfast was great even though it needs to be more variety every day . The swimming pool is clean, and we enjoyed swimming together. The bathrooms were clean but somehow the faucet was not cleaned & moving . On the back of the toilet was not fixed and rotten. But overall it was great stay with Hotel Ciputra. Will be back definitely with good price of course ☺️ From : Rita Evalina Setiawan , 2 rooms , checked in 25 January 2024, checked out 28 January 2024.
Bodde här 3 nätter i januari 2024
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 28 jan. 2024
Dear Rita,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Kristina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 24 dec. 2023
Dear Kristina,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Tzu_Hsiang

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hospitality regards,Michael G. Perdikaris, MBA Clu 22 dec. 2023
Dear Tzu_Hsiang,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Okej

AKIRA

Affärsresenär
The service get poor and reception is so slower
Bodde här 8 nätter i november 2023
Svar från Hospitality regards,Michael G. Perdikaris, MBA Clu 28 nov. 2023
Dear Mr. Akira , Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 Fantastiskt

Angeline, Philadelphia

Bodde här 2 nätter i november 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 10 dec. 2023
Dear Angeline,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Patrick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautifull hotel, good Facility, nice staff, everything i hope for
Bodde här 17 nätter i oktober 2023
Svar från Michael G. Perdikaris 17 nov. 2023
Dear Patrick,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

David

Bodde här 8 nätter i september 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 16 nov. 2023
Dear David,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

tariq

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Marvelous
Very nice and comfortable stay
Bodde här 1 natt i november 2023
Svar från Michael G. Perdikaris 14 nov. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

tariq

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best of the best
It was one of the wonderful vacation As usual good stay with best staff Every thing was good
Bodde här 2 nätter i november 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 12 nov. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Vinko

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was only in hotel for one night but was a pleasant experience very helpful staff
Bodde här 1 natt i oktober 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 1 nov. 2023
Dear Vinko,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Okej

Fazlinah Abdul

Reste med sin partner
Gillade: Personal och service
Nearby to mall.
Bodde här 3 nätter i oktober 2023
Svar från Michael G. Perdikaris 30 okt. 2023
Dear Fazlinah Abdul,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect Hotel, Staff and Management.
I was given a flexible room on the 9th floor. Which is you allow to smoking or you don't have to if you not smoker. The on that only bothersome are most the guests that stay in that 9th floor smoking with their doors open. And it actually stinks the entire floor and some of the smoke get into the gab between your door and floor. But the staff and management of the hotel are above and beyond. They moved me to the 15th non-smoking room with top-notch amazing room. I really appreciate the hotel employees staff and management. They're perfect in so many ways. Very helpful, Polite and accommodating. This is will be the hotel that I will stay again next year when I come back to Jakarta for sure.
Bodde här 5 nätter i oktober 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 24 okt. 2023
Dear Kezia,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

tariq

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and sweet
Very sweet and nic stay as usual Staff is fantastic and very helpful Management is very great make your stay is very sweet Thank you
Bodde här 4 nätter i oktober 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 22 okt. 2023
Dear Tariq,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

Chad

Gillade: Renlighet, personal och service och rummets bekvämlighet
Don't choose flexible room... it's not exist.
I think I made mistake by choosing "flexible room" (you can smoke or not) Because some guests smoking with their room doors open. And it's kinda bothersome.
Bodde här 3 nätter i oktober 2023
Svar från Hospitality regards,Michael G. Perdikaris, MBA Clu 17 okt. 2023
Dear Mr. Chad, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience during your stay at our Hotel. We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.

10/10 Fantastiskt

Melchianus

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Goed was ontbijt want het eten herinnert mij op het eten van ons wijlen moeder. Uniek is lekker zwemmen 7de floor, en niet goed was niks. Bedankt
Bodde här 2 nätter i september 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 13 okt. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Aung

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good
Bodde här 12 nätter i september 2023
Svar från Michael G. Perdikaris 12 okt. 2023
Dear AungThank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

romauli

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i september 2023
Svar från Michael G. Perdikaris 1 okt. 2023
Dear Romauli,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Melvin

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 3 nätter i september 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 28 sep. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

ENG

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från Michael G. Perdikaris 19 sep. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 17 sep. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

Xiang

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 18 sep. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 17 sep. 2023
Dear Valued Guest,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Alvin

Reste i grupp
Gillade: Renlighet
Bodde här 2 nätter i september 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 11 sep. 2023
Dear Alvin,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

8/10 Bra

Ketlien

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Michael G. Perdikaris 6 sep. 2023
Dear Ketlien,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Okej

Makoto

Affärsresenär
Gillade: Personal och service
Shopping mall is right next to the hotel. Breakfast was great!
Bodde här 1 natt i augusti 2023
Svar från Michael G. Perdikaris 26 aug. 2023
Dear Makoto,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Okej

Midori

Affärsresenär
Gillade: Personal och service
Staffs are very friendly and nice!
Bodde här 2 nätter i augusti 2023
Svar från Michael G. Perdikaris 26 aug. 2023
Dear Midori ,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

6/10 Okej

Tim

Bodde här 1 natt i augusti 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 31 aug. 2023
Dear Tim,Thank you very much for posting online review and rating. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Nancy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The services facilitate by all staffs was outstanding and remarkable. They willing to go extra miles and provide any kind of assistance needed by the guest. Homage to CIPUTRA HOTEL JAKARTA
Bodde här 1 natt i augusti 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 9 aug. 2023
Dear Ms. Nancy,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBAGM HCJ

8/10 Bra

KAOHUNG

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Hospitality Regards, Michael G. Perdikaris, MBAGM 4 aug. 2023
Dear Mr. KAOHUNG,Thank you very much for posting online review and rating of Ciputra Jakarta. We look forward to welcoming you back soon to our hotel!

10/10 Fantastiskt

Koji

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 11 nätter i juni 2023
Svar från Michael G. Perdikaris 7 juli 2023
Dear Mr. Koji,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBAGM HCJ

2/10 Väldigt dåligt

Kazuhiro

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty, Bath curtain was fusty. Bath towels are brown-colored . No coffee is served in breakfast. When we finished a dish, staff comes soon to take it back to kitchen. Leave me alone and give me time to relax. Finally, lounge manager was terrible. He or she stopped serving alcohol like beers and wines suddenly due to Moslem religious reason though they did not let us know before that and hotel charge is including such lounge service charge. I suggest you not to use this duty hotel.
Bodde här 3 nätter i juni 2023
Svar från Michael G. Perdikaris 30 juni 2023
Dear Mr. Kazuhiro, Thank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related ( Because of the room cleanliness and staff service ) We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality regards,Michael G. Perdikaris, MBA Cluster General Manager HCJ and HCS

10/10 Fantastiskt

SANGSUB

Gillade: Renlighet, personal och service och boendets skick och faciliteter
좋아요
Bodde här 4 nätter i juni 2023
Svar från Michael G. Perdikaris 18 juni 2023
Dear Mr. Sangsub,Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBACluster GM at HCJ/HCS and GM HCJ

10/10 Fantastiskt

tariq

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sweet and happy
This is the best hotel I really enjoy to stay in Staff is very friendly and good place connected to mall Simply it may favorite hotel
Bodde här 4 nätter i maj 2023
Svar från Michael G. Perdikaris 2 juni 2023
Dear Mr. Tariq, Thank you very much for posting online review and rating about the service and hospitality of Ciputra Jakarta. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ

8/10 Bra

Anna

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room so dark , not enough lighting , broken dest lamp ,the bath tub or shower very very slippery , I was moving 3 different room when check in ... looking better lighting and the bath room . the staff very ecellence
Bodde här 13 nätter i maj 2023
Svar från Michael G. Perdikaris 30 maj 2023
Dear Mrs. AnnaThank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related ( Because of the room lighting and other room facilities condition )We have taken the necessary measures and are coordinating with the relevant departments to improvement. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests.Once again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We look forward to the opportunity of welcoming you back to Hotel Ciputra Jakarta in a very near future.Hospitality regards,Michael G. Perdikaris, MBA Cluster General Manager HCJ and HCS

6/10 Okej

Edward

Gillade: Renlighet och personal och service
maintenance or upgrades to old room and appliances needed.
Bodde här 10 nätter i maj 2023
Svar från Michael G. Perdikaris 29 maj 2023
Dear Mr EdwardThank you for for choosing Hotel Ciputra as your place to stay in Jakarta.We apologize for the inconvenience related (Because: maintenance or upgrades to old room and appliances neededWe have taken the necessary measures and are coordinating with the relevant departments to improvementOnce again, we thank you profusely for the valuable input you have submitted and we hope that we can serve you and your family even better in the future.We are waiting for Mr/Mrs (Name) to return to Hotel Ciputra Jakarta. Warm regards,Michael G. Perdikaris, MBACluster General Manager HCJ and HCS

8/10 Bra

Bo

Bodde här 7 nätter i maj 2023
Svar från Michael G. Perdikaris 30 maj 2023
Dear Valued Customer, Thank you very much for your rating. It is gratifying to know that you particularly value our hotel. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to welcoming you back soon to our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS and GM HCJ