Hotell i Jefferson

“It was a decent place but the front desk was extremely helpful. Megan was really sweet and attended promptly to my request regarding the room. She was respectful and ensured that I had a pleasant stay. I appreciated that very much. Thank you Megan and the team.”

“The hotel has friendly helpful staff Our room and the entire hotel was very clean”

“The staff were very welcoming and friendly upon arrival. They assisted with an early check-in and provided information about the many activities and areas to visit. The room was extremely clean and well maintained! The housekeeping staff were very kind and helpful as well! Loved our stay here and will definitely return!”

“One day they didn't clean room services, the towel are'nt change, terrible!”

“Convenient location and friendly staff!”

“Very nice”

“I could hear the toilet flushing and the shower going from the room upstairs and the hallway smelled like sewage”

“Softer pillows please. Everything else was great.”

“Breakfast was wonderful as were Sabrina, Chastity and Janette. Issues: First Room 231: The lines were blown out Thursday and hot water was running from shower & sink. I cleaned both. Bathroom floor wet - I dried. Also the AC would not work right. Moved to Room 334: Toilet wanted to overflow every 2 flushes. The sink spewed water as there was no aerator. The water in the shower would not cut off. We reported the problems and told they would be and were fixed Friday. Not done. Reported again...

“I do not thing it is right to charge for parking at a hotel that is not in a big city where parking is at a premium. This was a hotel near a mall - and to charge for parking is just wrong.”

“Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic...

“No complaints! Everything was clean, breakfast was good quality and staff was friendly.”

“It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area.”

“Parfait. Déjeuner trop épicé. Sinon c'est parfait”

“First off, I arrived at the hotel I was booked for, only to find out my reservations were move to another hotel because they overbook me. I arrive at the sister hotel, they had two rooms for me to choose from, room 222 and 214. After several attempts, I could not get access to room 214 so I proceeded to room 222 and this room was a mess, the bathroom had a huge patch of black mold above the shower, the lights did not work and it wreak of cigarette smoke, the room was clearly under construction...