Hotell nära Jenner Museum

“Clean room but a little dated. ”

“Nice room and very quiet.”

“Good, clean rooms. Be very careful with the location though, as the gps coordinates from hotels.com are totally off and will send you to the middle of nowhere. The correct location is the official address, not the gps nor the google maps provided from hotels.com.”

“Great location less than a mile away from the M5 and off the main road. Wonderful guy on reception who made us feel very welcome. The room was clean and tidy. We decided to go into nearby Thornbury to grab something to eat. The bed was really comfy and we had our buffet breakfast in the Marco Pierre White restaurant in the hotel which kept us full for the drive home.”

“Härligt hotell med historiens vingslag. Underbar slottsträdgård. Nöjda med det mesta utom den yngre receptionisten vid incheckningen.”

“I embrace historic charm and quirkiness; what I don’t like are doors to bathrooms and bedrooms that don’t shut properly and lack of cleaning. The bedroom was described as deluxe double but there is nothing deluxe about it. The carpet was stained and had not been vacuumed recently as evidenced by dead flies and numerous bits. The door to the bedroom could not be properly closed and there was no lock. I’m not sure why this couldn’t be rectified as the door frames seemed relatively new and...

“Beautiful and unique historic experience, lovely big bathroom, fantastic room, excellent food and service, lovely Tudor garden - totally beautiful”

“Brilliant as usual”

“This place wasn’t what we hoped for so we didn’t stay. The room was not as big as it seemed on photos, no room to put our suitcases out. Room was dated and doors opened out onto parking lot. Very dark, no lights outside and muddy from a water main break. To make matters worse, a policeman knocked on door to say there had been an armed robbery nearby and offender was seen nearby. Very scary and unnerving. We decided we couldn’t stay and found another hotel. Swan House were not willing to refund....

“Yes”

“Wonderful house in nice surroundings with a large fenced field right next door. Friendly staff, good food and nice breakfast options. Slightly disappointing that our selected and paid for room was not bookable with our dog and we got allocated a smaller cottage room instead even though the hotel is listed as pet friendly. Classic decorations and overall well maintained. However, would not have expected plastic flowers in the conservatory.”

“Really lovely property- will be coming back. Recommend it completely ”

“Alway a typical Hol-InnExpress. Staff helpful and breakfast everything we need for a busy day ahead.”

“We were not able to have breakfast at the allotted time as we had to be out at an event. However they were kind enough to leave us bacon sandwiches outside our room so we had something to eat”