Hotell nära Johnson and Wales University - Charlotte

“Very nice and serviceminded. ”

“Staff went above and beyond!”

“Management is terrible. Our a/c wasn’t working upon check-in. They tried to have it fixed never got fixed. Then proceed to say that they were unable to move us into another room due to 3rd party booking bs. They eventually moved us into another room after two failed attempts to repair a/c. The second room was in deteriorating condition as well. I will not recommend until costumer service is improved.”

“Room was ok,customer service and staff friendliness needs a bit more upgrade”

“Excellent greating by the valet, the young man with longer hair was great. The check in process was easy. The two women at front desk were friendly, engaging and knowledgeable. The only issues...WI-FI spotty so smart tvs buffered, there was loud banging near my room on 17th floor. Otherwise, the stay was good overall. ”

“Bra för längre vistelser (mer än en natt). Men städning endast varannan dag. Centralt läge.”

“had a good stay..check in and check out was very smooth. the only thing i would say is it took hours to get more towels after calling the front desk 4 times.”

“Clean and comfortable ”

“They didn't honor the paid reservation that i made on expedia. Saying they were over booked. ”

“Breakfast was good. ”

“A hotel need to charge their customers. However they end up charging the same customer twice on two different creditcards is beyond acceptable. Very basic breakfast. Receptionists were not very when I arrived late. ”

“Bra läge med näraa till allt i centrum. Frukosten var bra med ett lite bättre utbud än hotell i Usa brukar ha.”

“Very poor breakfast and no receipt sent as promised”

“Absolutely beautiful! ”

“Trevligt med varm frukost bra för o va i usa. ”