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Recensioner av Erya by Suria Johor Bahru

2.5 out of 5
Erya by Suria Johor Bahru
Jalan Tenteram, Tanjung Puteri, 2899, Johor Bahru, Johor

Recensioner

5,0
10 - Fantastiskt i betyg. 7 av 171 recensioner" "
8 - Bra i betyg. 25 av 171 recensioner" "
6 - Okej i betyg. 52 av 171 recensioner" "
4 - Dåligt i betyg. 41 av 171 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 171 recensioner" "

5,2/10

Renlighet

5,4/10

Personal och service

10/10

Bekvämligheter

4,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

christophe

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

YOSHIKAZU

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
立地がいい。駅から近く国境越えには便利。

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i maj 2021

6/10 Okej

Chun Yiong

Not so good. Old furniture in room.. Need to change if wanting to attract more guests!
Bodde här 1 natt i april 2019
Svar från Masliza (FOA) 28 apr. 2019
Dear Mr/Mrs Chun Yiong, Thank you for spending your time to write a review of your stay at eRYAbySURIA hotel. We appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We would like to apologize on behalf of our team for the inconvenience caused regarding the(issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

6/10 Okej

Verifierad resenär

Stay was ok except that the noise from the outside is too noisy
Bodde här 1 natt i mars 2019
Svar från natasha 21 mars 2019
Dear Sir/Madam, First of all, we would like to express our utmost gratitude for your kind and generous feedback on your visit to eRYAbySURIAeRYAbySURIA JohorBahru. Hotel. We were happy to hear about your pleasant stay with us and how you enjoyed our(services/cleanliness/breakfast/food/attraction ) However we would like to apologize on behalf of our team for the inconvenience caused regarding the(issue stated in the review) and would like to inform you that each issue has been taken into account seriously. Please be assured that (issue stated in the review) has been addressed to all of our team members for future action and improvement. We will work hard to ensure the quality of our service improve in order to avoid the same shortcoming in the future. You have our deepest most sincere apology for the inconvenience caused by our shortcoming and hope we will have the chance to welcome you again in the future. Kind Regards and Take Care, Our Team From eRYAbySURIA JohorBahru.

6/10 Okej

David

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Room
The room is not amazing and still little dusty. They should prepare to clean up and ready for AC because AC is very low air and not cold enough. I was feeling so wet during I was sleeping.
Bodde här 3 nätter i oktober 2018
Svar från masliza 8 okt. 2018
Dear Mr David, Thank you for taking the time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

8/10 Bra

Lee

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Everything is good but the shower water need to be fixed because the water drip is not very strong and is hard to bath.
Bodde här 2 nätter i september 2018
Svar från masliza 25 sep. 2018
Dear Mr Lee, Thank you for taking the time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från zana 8 sep. 2018
Dear Guest, Thank you for taking the time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

2/10 Väldigt dåligt

Sarinah

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Untold truth
Parking was unsafe. In a bother building with no security! My brother's car was scratched :( In the website claimed that outdoor pool is one of the facilities, but actually the pool was in another building. The elevator has no censor! Always hit either my baby's stroller or my mom's wheelchair. Toilet was to. Bad drainage system. My brother's A.C. was spoilt. There are mosquitoes, made complaint and the maintenance placed the anti mosquitoes repellent thingy. The clock in the room is without a battery. Inform reception and they sent the maintenance guy who told us will replace the battery but till next day, no follow up action. My dad took the clock down to avoid us from any confusion. What a wasted family trip for us :(:(:(
Bodde här 1 natt i augusti 2018
Svar från shahazwani 24 aug. 2018
Dear Mrs.Sarinah, Thank you for taking the time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

8/10 Bra

Nary

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Great service
When we first arrived was abit shocked with the overall condition of the hotel and the stale smell but the entire staff were so friendly and helpful that made our stay there wonderful and the room was clean and wheelchair accessible
Bodde här 3 nätter i juli 2018
Svar från zana 24 juli 2018
Dear Mrs Nary, Thank you for taking the time to review your Erya By Suria Johor Bahru. It is always a pleasure to hear that our guests had an enjoyable stay with us. We delighted that our services and facilities met your every expectation. We take pride and are grateful for your positive feedback. We hope that you will return for another stay with us soon. Best Regards Erya By Suria Johor Bahru

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
ホテルとはいえない
設備の不具合、アメニティの少なさ（シャンプーすらない）など、宿泊して疲れる。 テレビのチャンネルも部屋によって、違う。 フリーの水もあったはずなのに、初日は無い。 何から何まで駄目。 民泊にしたら。
Bodde här 2 nätter i maj 2018
Svar från zana 8 juni 2018
Dear Guest, Thank you for taking the time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

6/10 Okej

Khim

wifi not fast, hang
Svar från Zana 10 maj 2018
Dear Mr Khim Thank you for spending the time to write a review of your recent stay with us. We value your feedback and are disappointed to hear that our services failed to meet your requirements. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. You have our sincerest apology for the predicament caused by the issue and we hope that we will have the chance to welcome you again in the future. Thank you Kind Regards Erya By Suria Johor Bahru

8/10 Bra

Ang

Gillade: Personal och service och rummets bekvämlighet
Had a pleasant stay!
It was an average hotel, with comfortable room and necessities. However, the bathroom can be improved further for the pressure of the shower head. The service staff is prompt in assisting us, we had an issue with the windows and aircon. Maintenance crew came within 5 minutes after we called the reception.
Svar från reservation, zana 10 apr. 2018
Dear Mr Ang, Thank you for taking the time to post a review of your stay with us. We are happy to hear that you had a very positive experience staying with us. It is our commitment and pleasure to ensure that every guest enjoys their stay at the Erya By Suria Johor Bahru. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

2/10 Väldigt dåligt

Thomas

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poorly furnished, old and aircondition hot even at lowest settings. Hairdryer not available in room. Distinctive odor in room
Bodde här 1 natt i februari 2018
Svar från Zana 22 feb. 2018
Dear Mr Thomas, Thank you for spending time to write a review of your stay with us. We Appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

4/10 Dåligt

ZAHITA

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
In a connecting room, one room ac not working, other room heater & tv was not working & the list goes on.
Bodde här 1 natt i februari 2018
Svar från Zana 22 feb. 2018
Dear Ms Zahita, Thank you for spending time to write a review of your stay with us. We Appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

6/10 Okej

Khim

Bodde här 1 natt i januari 2018
Svar från Zana 22 feb. 2018
Dear Mr Khim On, Thank you for spending time to write a review of your stay with us. We Appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We hope that we will have the chance to welcome you again in the future. Kind Regards Eryabysuria Johor Bahru

6/10 Okej

Sanna

Keskitason hotelli suht lähellä keskustaa
Hotellille oli hieman vaikea mennä kävellen, koska sinne päästäkseen pitää ylittää vilkasliikenteinen tie. Lähiaikoina avautuu jalankulku silta, joten tilanne helpottunee. Huone oli hyvin perustasoa, muuten siisti, mutta pieniä muurahaisia oli joka paikassa. Wifi ei toiminut huoneessa ja aulassakin hyvin hitaasti. Uima-allas oli pieni ja viereisessä rakennuksessa.
Bodde här 2 nätter i januari 2018
Svar från Zana 22 feb. 2018
Dear Ms Sanna on, Thank you for spending time to write a review of your stay with us. We Appreciate your honest commentary and would like to express our deepest apology for not meeting your expectations during your stay here. We are pleased to note that the issues that you raised have been addressed with our team members and management and we truly appreciate your effort in alerting us to them. We hope to have a second chance to serve you. Thank you Kind Regards Erya By Suria Johor Bahru

6/10 Okej

Khim

Gillade inte: Boendets skick och faciliteter
waiting manager long time no show, got some one knock my door in night time.still no ans
Bodde här 1 natt i januari 2018
Svar från Guest Service Officer 9 feb. 2018
Dear Mr Khim Thank you for spending some time to write a review of your recent stay with us. We value your feedback and are disappointed to hear that our services failed to meet your requirements. You have our sincerest apology for the predicament caused by the issues and we hope to see you again soon. Kind regards Erya By Suria Johor Bahru

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Room
place ok.no wifi in room, no telephone to call room service. first time enter room. no towel provided..need to call room service..towel n bed sheet not so clean..this is what i faced.please improve your service.tq
Bodde här 1 natt i december 2017
Svar från zana 5 jan. 2018
Dear Sir, Thank you for taking time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We hope to have a second chance to serve you. Thank you Best regards, Erya by Suria Johor Bahru

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staf peramah.
Staf yang sabar melayan pertanyaan yang bertubi-tubi. Walau bagaimanapun, kedudukan kolam mandi yang jauh daripada bangunan hotel dan hanya satu kedalaman sahaja agak mengecewakan. Kafe pula hanya dibuka pada waktu pagi sahaja dengan menu yang terhad. Tetapi anak-anak gembira jadi mungkin akan datang lagi..
Bodde här 2 nätter i november 2017
Svar från zana 5 jan. 2018
Dear Sir, We would like to express our appreciation for your kind and wonderful comments especially about our staff at the Erya by Suria Johor Bahru. This has been one of our best moments and we look forward to welcoming you again in the future. Best regards, Erya by Suria Johor Bahru.

2/10 Väldigt dåligt

Gadz, Philippines

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
staycation
disappointed
Bodde här 1 natt i september 2017
Svar från zana 5 jan. 2018
Dear Mr Gadz, Thank you for taking time to post a review of your stay with us. We are sorry to hear that your experience was not up to expectations. We hope to have a second chance to serve you. Thank you Best regards, Erya by Suria Johor Bahru

2/10 Väldigt dåligt

amy , Australia

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Woeful, dirty, not up to any reasonable standards
First room: the door didn't shut, beds hadn't been changed, chair was slimy, and there was shampoo on the floors. They agreed to move us- at least in this room the doors could close, but there were hairs in the beds and the shower was filthy. We needed to request toilet paper each day as it wasn't topped up, and we were only given partial roles. We booked in for three people, and were only allocated 2 towels (no face washers, and the towels were very stained and dodgy). The "hotel pool", was not at the hotel, but down a side alley in another buildings front yard, the tiles coated in algae and silt, and nowhere we could place our things while we swam
Bodde här 4 nätter i september 2017

4/10 Dåligt

Jeffrey

Gillade inte: Renlighet och boendets skick och faciliteter
OK for budget travellers
The hotel is grand but old. It is surrounded by construction sites and it is not easy to walk to from the main streets, and there is nothing for travellers in the surrounding area. The hotel seems not being maintained and there were ants in the room. The bed was comfortable though but the towels didn't seem clean.
Bodde här 1 natt i september 2017

8/10 Bra

Roshmi

Gillade: Personal och service och rummets bekvämlighet
It was ok
Bodde här 3 nätter i juli 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Hotels would like to take a moment to thank you for your selection of Suria Johor Bahru as your accommodations .It is always a pleasure and an honour to served you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our hotel. We are looking forward to your next visit and wish you the best in your business and personal endeavours. Thank You. Yours truly, Suria Hotels Malaysia

8/10 Bra

Cherylene, Selangor, Malaysia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
PLS CHECK ROOM FACILITIES
booked 2 rooms for overnight stay. room was clean & comfortable... however, 1 room (416) AC not working properly but since it was night, d coolness was bearable but when sun is up the room became hot & humid. luckily we were checking out already. another 1 room (415) the heater wasn't working... as hot weather so no heater was bearable. Please check all rooms & make sure all facilities in the room is working before putting guests. Other then these 2, all other aspects of the hotel & the staff etc..etc.. were good.. so unfortunate the maintenance of AC & heater were overlooked.
Svar från Norull Akmar Anuwar (Guest Service Officer) 6 juni 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honour to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our hotel. We are looking forward to your next visit and wish you the best in your business and personal endeavours. Thank You. Yours truly, Suria Hotels Malaysia

8/10 Bra

Koteeswara Prabhu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Location
GOOD. However minimum requirement of customer it be provided.
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honour to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavours. Thank You. Yours truly, Suria Resorts Malaysia

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice hotel. Near the city and beach
Good hotel, clean and safe. However, the parking lot for guest is quiet far (2-3 min walking) and the parking is limited
Svar från Norull Akmar Anuwar 13 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Hotel Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

2/10 Väldigt dåligt

白雲なびく, 京都市

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
廃墟
クーラーは全然効かないし、テレビは映らないし、人気も無い。フロントにパンとソフトドリンクが有ったが、食堂もないよ。
Svar från Norull Akmar Anuwar 13 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Hotel Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

8/10 Bra

Siti

Gillade: Rummets bekvämlighet
Recommended
Extremely close to jb ciq. About 8 mins walking distance. Nice comfortable room. For the price paid, it's extremely affordable. Would recommend to friends for a stay here.
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Hotel Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Jeng Yui

Gillade: Renlighet och personal och service
IMPROVEMENTS TO BE DONE
TO BE IMPROVED ON- The fridge control was taken out, not able to adjust temperature. Shower area was too small. Only one socket to charge devices.
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Hotel Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Hotel Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

4/10 Dåligt

Jakaria

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Uncomfortable smell in the room
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

2/10 Väldigt dåligt

kou, bangkok

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ひどいホテル
宣伝に偽りが多い。 先ず屋外プールが無い。隣りのホテルならあると従業員が平然と言う。 レストラン真っ暗で営業している様子がない。 WIFIまったく繋がらない。 部屋のバスタオルは、使いふるしたボロボロのタオルしかも2泊しても取り換えない。フロントには 市内の観光マップは、全くない。 コンセントのコンバーターもない。 一泊2500円ではこんなものでしょうか？
Svar från Norull Akmar Anuwar 15 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

2/10 Väldigt dåligt

Lynn, Singapore

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poor location with unhygienic condition
Ants all over room, especially on floor/basin/window. Housekeeping done for bed only. All 7 of us were stung by lots of mosquitoes since arrival in hotel lobby and in room, and we were so busy smacking mosquitoes. Aircon not working well with dripping water. Shower room super small. Poor security around hotel, with poor lighting system and no cctv at all. Lifts are of poor condition. Rubbish around hotel were not cleaedr, thus resulting in lots of mosquitoes, poor hygience & stench. Frontline staff (2 out of 6) were polite and mannered, with proper greetings. 1 of the frontline staff was asked to wake up in the middle of his nap (@1315 hrs) to attend to us, when there were so many others around.
Svar från Norull Akmar Anuwar 15 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Its fake from advertisement
Differ frm the pic had gven. We hve to put our car far frm hotel. N the pool also share wth stdents. Thats my first time, i went to johore.but ,my plce i got so frustated. Soryy, i know yur plce in renovation,but they should not run their bussiness. Its dangerous for my fmly
Svar från Norull Akmar Anuwar 15 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Romaizi

Gillade inte: Renlighet och boendets skick och faciliteter
Sederhana
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

2/10 Väldigt dåligt

Fatin, Johor

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
MANAGER CANCELLED BOOKING LAST MINUTE!
DISSAPOINTED! Once I arrive at the reception, the staff told us that NO ROOM AVAILABLE FOR THE NIGHT AS THE MANAGER HAS CANCELLED OUR BOOKING AND REPLACED WITH OTHER GUESTS! The staff has no idea how to solve the problem and let us handle ourselves by asking us to call EXPEDIA and get refund where it is actually IMPOSSIBLE! TERRIBLE HOTEL AND MANAGEMENT!
Svar från Norull Akmar Anuwar 15 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Hotel on renovation.
Parking is far & have to walk quite some times without roofing walkway during rain.
Svar från Norull Akmar Anuwar 15 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Tan

Gillade inte: Personal och service
No good no car park
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

4/10 Dåligt

Dalibor, Czech Republic

Gillade inte: Personal och service och boendets skick och faciliteter
hotel close to railway station
at the time of stay reconstruction, staff laughing at me (I was backpacking), TV did not work, internet over wifi did not work properly, if walking to the city centre you have to cross a busy flyover
Svar från Norull Akmar Anuwar 15 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

8/10 Bra

Suet Mui

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Value for Money
Overall is fine except Wifi network which totally cannot be accessed. The satellite TV channel cannot be found. Staffs are nice and very helpful.
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Mohd Fuad, Kuala Lumpur

Gillade inte: Renlighet och rummets bekvämlighet
Nice hotel but limited breakfast buffet option
Flies on breakfast table for 2 consequence days, hair on room floor (when 1st entered the room)
Svar från Norull Akmar Anuwar 15 mars 2017
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

6/10 Okej

MOHD NAZRI

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
a night staying in suria hotel..
will not recommended to my friends..hotel was under interior and exterior renovation..willing to pay for my upgrade room but not granted..whether it was true or not there was no rooms to be upgraded..all room had being occupied according to the staff check in.Online booking my room is twins sharing.it's was a normal twin sharing.don't believed what you see in the pictures that they show in the website.see for yourself before entering to the room.don't expect more in the room.expect the unexpected if you willing to stay..overall staying there for a night..there's nothing much to expect from that hotel.staffs are friendly.
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Need to improve
Hotel noisy due to construction. Room a bit smelly n staff not at frontdesk at all time esp during check in time.
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

2/10 Väldigt dåligt

Tou Sing, Singapore

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poor service hotel
Wouldn't consider for it on future. Early morning start renovation work when still slept around 8am
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia

4/10 Dåligt

Nurul Huda

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
kejadian yang teruk
penginapan / pengalaman yang teruk
Warmest greeting from Suria Resorts & Hotels. The management of Suria Resorts & Hotels would like to take a moment to thank you for your selection of Suria City Johor Bahru as your accommodations .It is always a pleasure and an honor to serve you. We would love to have the pleasure of seeing you as a regular guest. We want to assure you that we will continue to do all we can to justify your confidence in our resort. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Thank You. Yours truly, Suria Resorts Malaysia