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Recensioner av Hermess Hotel

2.5 out of 5
Hermess Hotel
51, 53 & 55, Jalan Bestari 1/4, Taman Nusa Bestari, Johor Bahru, Johor

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 26 av 98 recensioner" "
8 - Bra i betyg. 39 av 98 recensioner" "
6 - Okej i betyg. 18 av 98 recensioner" "
4 - Dåligt i betyg. 8 av 98 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 98 recensioner" "

7,8/10

Renlighet

7,4/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

6/10 Okej

Johan, Sweden

Gillade: Personal och service och rummets bekvämlighet
OK
The staff was very good, the hotel was good, but it was a nightclub next door that made it difficult to sleep.
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

4/10 Dåligt

Chee Kai

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Shower heater casing not properly installed, wires were exposed. No lift. Toilet not able to flush. No security and car needed to park in darkside
Bodde här 1 natt i september 2023

4/10 Dåligt

Michael

Bodde här 1 natt i mars 2023

8/10 Bra

NOORIKRAM BIN

Bodde här 2 nätter i januari 2023

8/10 Bra

Jervis

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022

8/10 Bra

Fraser Wee Tat

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Budget Stay
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Michael

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Michael

Bodde här 1 natt i september 2022

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Ong

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Fake marketing
The photo in the hotel.com is not real want. The marketing put fake photo. The hotel bed is too soft and the pillow also . I sleep for 1 night now whole body and neck pain .
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022

8/10 Bra

yan

Bodde här 1 natt i maj 2022

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Facilities good
Bodde här 1 natt i april 2021

8/10 Bra

MAN FOO

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020

8/10 Bra

Verifierad resenär

Bodde här 1 natt i december 2019
Svar från VINCENT 21 jan. 2020
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

4/10 Dåligt

Carmen

Reste med familjen
Gillade inte: Renlighet och personal och service
Booked a non-smoking room but the room has a lingering cigarette smell when we first entered the room. Room towels were old and bedsheets had stains on it.. Acceptable for budget travellers i feel.
Bodde här 2 nätter i november 2019
Svar från VINCENT 19 nov. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Paperwall
Everything was good except for the thin wall with gaps (windows). From the original design, it should be one big room but the owner divided it up to two rooms which the other end is a bigger window and the partition was not seal up properly with the window glass, leaving some gap there. You could hear the opposite room talking, sneezing, coughing and the phone ringing and vibrating the whole night. you can also smell the coffee they make in the morning... please do something about it. :(
Bodde här 1 natt i juli 2019
Svar från VINCENT 27 juli 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

10/10 Fantastiskt

SIN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2019
Svar från VINCENT 27 juni 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Emily

Reste med familjen
Gillade: Renlighet och bekvämligheter
My family feedback the staff in duty is not so friendly
Bodde här 1 natt i april 2019
Svar från VINCENT 5 apr. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

yujun

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från VINCENT 5 apr. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

2/10 Väldigt dåligt

Prabakaran

Gillade inte: Personal och service
Reservations puzzled
Staff not aware of hotel.com reservations
Bodde här 1 natt i januari 2019
Svar från VINCENT 24 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

LAU

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i december 2018
Svar från VINCENT 15 dec. 2018
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel..clean and comfort
Comfortable and quite place..easy to go anywhere..jusco..jb town even easy to looking for food
Bodde här 1 natt i september 2018
Svar från VINCENT 14 sep. 2018
Thanks for staying with us. We appreciate your feedback

10/10 Fantastiskt

Laurel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Hotel are easy to access to legoland,Sutera Mall.nearby have many good stalls and Massage shop.
Bodde här 1 natt i maj 2018
Svar från VINCENT 24 maj 2018
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable hotel
It's a good hotel, worth the money. The room was clean and the bed and pillows were amazing, totally had the best sleep. The staffs were friendly and polite.
Bodde här 1 natt i april 2018
Svar från VINCENT 24 maj 2018
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

4/10 Dåligt

SL

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dark room and broken bathroom wall and the cabinet
room is dark the bathroom wall broken and pipes exposed the sink cabinet has spoilt and the door will drop off when try to open overall poor
Bodde här 2 nätter i mars 2018
Svar från The Management Hermess Hotel 13 apr. 2018
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to apologies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you.

8/10 Bra

Jenice, Singapore

Gillade: Renlighet, personal och service och rummets bekvämlighet
Affordable Stay
Staffs were helpful and friendly! Able to recommend food delivery at the hotel reception. Was rather out of the way, not centralised area of JB. Though its quiet and not much traffic around the area! Did not provide a tissue box and the tv had some problems with connecting.
Bodde här 1 natt i december 2017
Svar från Vincent 10 feb. 2018
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

10/10 Fantastiskt

Kym

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2017
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

6/10 Okej

Kent

Gillade: Boendets skick och faciliteter
1 night stay is okie
We stay in family room(201) with 1 king & 1 single bed. Beds are good, but water heater is out of order. Some lights are not in working order. No window.
Bodde här 1 natt i oktober 2017
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Liang

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and comfortable
Bodde här 1 natt i september 2017
Svar från VINCENT 1 jan. 2019
Dear Sir/Madam, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to apologies due to stain on our bed sheet but we make sure our bed sheet are change and clean everyday. Beside that, you can reserved the parking from us before you arrive to avoid the lack of parking lot. We will try our best to make improvement. Once again, we really appreciate your opinion and hope to see you again. Thank you. Yours in Service, The Management Hermess Hotel

4/10 Dåligt

Edward Lim, JB

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Inadequate fire escape signage
i hate the toilet. No glass shower screen. When taking shower water splatter all over the toilet. Advertisement did not state windowless room. Really hate windowless room. This hotel is basically a conversion of 3 storey shop lots to hotel. Pictures shown in Hotels.com ad not same as actual. Don't be fooled by photos posted.
Bodde här 1 natt i september 2017
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

2/10 Väldigt dåligt

Gary, Singapore

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible experience ever!!
This is the worst hotel we have ever paid for! My friend and I tried to check in at hotel at midnight but noticed booked the wrong date at one day before. Although the hotel checked that they do have room available, they refused to provide us the room out of goodwill and turned us away. I requested to the staff that I wish to talk to the manager over the phone but the manager hanged up even before I get to speak! What kind of customer service is this?!? We will definitely not book this hotel again! So unprofessional and not customer-oriented!
Bodde här 1 natt i juli 2017
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

johnny, chew

Gillade: Renlighet och personal och service
Your need a car to move around
Yes is clean and includes toiletries such as toothbrush n paste ... you need key card to access into the hotel. Your need to have car to move around that area.
Bodde här 2 nätter i juni 2017
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

6/10 Okej

Hui-chieh

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

LUVENIA

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Please change your bath towels
Everything was great except the condition and cleanliness of bath towels and no tissues provided. Being only a 3 storeys hotel there are no lifts, so be prepared to climb stairs.
Svar från Ms Lim 29 apr. 2017
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to appologies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Value for money
Pleasant
Svar från Ms Lim 29 apr. 2017
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to appologies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

6/10 Okej

Nice Stay, Good

Good
Generally ok.
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

10/10 Fantastiskt

Howard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good for price.
Quiet stay.
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

4/10 Dåligt

Lim

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Wenwen, Malaysia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Their wifi was strong and good. Around the hotel got food shop and 7-11 is convenient. And night time got security guard outside the hotel to take look at car and they will reserve some parking for customer. Overall is good.
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

2/10 Väldigt dåligt

Polinky, 新加波 大士

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
不夜城
従業員の皆さんは非常に丁寧でした。 が、 窓の無い部屋。 シーツにシワのあるベッド。 朝まで共鳴するホテル隣のディスコ。 お金を払って泊まるとこではありません。
Svar från VINCENT 1 jan. 2019
Dear Sir/Madam, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to apologies due to stain on our bed sheet but we make sure our bed sheet are change and clean everyday. Beside that, you can reserved the parking from us before you arrive to avoid the lack of parking lot. We will try our best to make improvement. Once again, we really appreciate your opinion and hope to see you again. Thank you. Yours in Service, The Management Hermess Hotel

4/10 Dåligt

Fiona, Singapore

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Review for Hermess Hotel
Omy, the stay with small cockroaches! I stay there for 2 days, and I seen cockroach for 2 days! Furthermore is so noisy with the club downstair, only when we are going to sleep at 12 plus, then the loud music start! Please improve on the sound proof and cleanliness. Other than that the WIFI is strong! Good about that!
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Vincent Chen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

8/10 Bra

Sarah Jane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från VINCENT 1 jan. 2019
Dear, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to applogies for any inconvenience caused during your stay with us. The problems that you mentioned have been brought to the attention to our heads of department. We will try our best to make improvement. Thank you. Yours in Service, The Management Hermess Hotel

2/10 Väldigt dåligt

peter, surabaya indonesia

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Very very very basic
Basically just a room, no lift, no room service, no phone in room, no breakfast. Window in room sealed and totally blacked out. Music playing until 2am thank god it was only one night.
Svar från VINCENT 1 jan. 2019
Dear Sir/Madam, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to apologies due to stain on our bed sheet but we make sure our bed sheet are change and clean everyday. Beside that, you can reserved the parking from us before you arrive to avoid the lack of parking lot. We will try our best to make improvement. Once again, we really appreciate your opinion and hope to see you again. Thank you. Yours in Service, The Management Hermess Hotel

6/10 Okej

Khen Fah, Malaysia

Gillade: Renlighet och boendets skick och faciliteter
Reasonable price and quite ok room
Overall the price is reasonable, the room is ok, ok for a staycation over weekend
Svar från VINCENT 1 jan. 2019
Dear Sir/Madam, We truly valued your stay with us at Hermess Hotel and we hope that it was completely comfortable and a total pleasure. Thank you for your feedback towards our hotel and we are fully committed to hearing your feedback to ensure you continue to visit our great Hotel. We would like to apologies due to stain on our bed sheet but we make sure our bed sheet are change and clean everyday. Beside that, you can reserved the parking from us before you arrive to avoid the lack of parking lot. We will try our best to make improvement. Once again, we really appreciate your opinion and hope to see you again. Thank you. Yours in Service, The Management Hermess Hotel