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Recensioner av KSL Hot Spring Resort

3.5 out of 5
KSL Hot Spring Resort
31, Jalan Kangkar Tebrau, Taman Daya, Johor Bahru, Johor

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 170 av 464 recensioner" "
8 - Bra i betyg. 192 av 464 recensioner" "
6 - Okej i betyg. 57 av 464 recensioner" "
4 - Dåligt i betyg. 27 av 464 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 464 recensioner" "

8,6/10

Renlighet

8,2/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jeanette

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.
Bodde här 1 natt i mars 2024

6/10 Okej

Say kian pamela

Reste med familjen
The breakfast not very nice
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Sangeeta

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its in a nice serene place.
Bodde här 1 natt i februari 2024

4/10 Dåligt

tushar

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Wei Wah, Singapore

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is good, free parking but no security
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Guat Pin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Comfortable enough stay for one night
The towels and bedsheets were not properly washed. The rooms themselves were not cleaned properly and they seemed ill-maintained. Had to request for room slippers. No bathrobes and hand towels. The breakfast of nasi lemak was yummy. Overall, it was a comfortable enough stay for 1 night.
Bodde här 1 natt i december 2023

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i december 2023

8/10 Bra

Sze Yee

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

8/10 Bra

SITI NURHAFIZAH BINTE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room is clean and well-maintained. Overall, it was a pleasant stay.
Bodde här 2 nätter i november 2023

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Wifi no good
Laptop unable to connect to wifi (poor wifi). Room and compound are clean except the car park.
Bodde här 3 nätter i september 2023

6/10 Okej

Chua Kim

Gillade inte: Personal och service och bekvämligheter
Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.
Bodde här 2 nätter i september 2023

6/10 Okej

Xuanhao

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
First entered the room and this what I saw: bins in the room were not emptied. The mini fridge was turned off and door was left open with a towel in it. Facility is starting to show its age.
Bodde här 2 nätter i augusti 2023

6/10 Okej

Yoon How

Gillade: Personal och service
Bodde här 2 nätter i augusti 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with big room & very comfortable bed. Would be nice to have a bath tub. Hotel have a Hot Spring Spa, but only open for 2 hours from 8 - 10 pm. There are 3 pools but only 1 with hot spring (but not hot enough to truly enjoy it). Breakfast spread is good but the fried mee is too soggy (lousy cook?)
Bodde här 1 natt i juli 2023

8/10 Bra

Catherine

Bodde här 1 natt i juli 2023

6/10 Okej

Mohd Mahdzan, Sungai Rambai

Reste med familjen
Gillade: Renlighet och personal och service
Limited space room, no hot water in bath
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Selamat

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Facilities usages at time's misleading with notice
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

koo chee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good 👍
Bodde här 1 natt i juni 2023

8/10 Bra

Kazutoshi

Bodde här 1 natt i juni 2023

4/10 Dåligt

Chun hao

Affärsresenär
Gillade inte: Personal och service och rummets bekvämlighet
很糟
剛住下開空調，太吵，後來去找服務員後來說回來修，回來之後進去，一分鐘冷氣就有問題，後來換房間還是很吵，而且在這邊訂的都是給最邊間，晚上被冷氣壓縮機有謢吵醒
Bodde här 1 natt i juni 2023

6/10 Okej

Helena

Bodde här 1 natt i maj 2023

8/10 Bra

Hao

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We chose the hotel by mistake. I thought I booked the one at KSL City Mall but was informed that I booked another KSL hotel. The hotel is not located in the downtown area and is quieter. Since I was driving, it was not too far away to find the hotel. The hotel is located in a residential area. It is not a fancy hotel but it has the basics you need. Don't be fooled by the name, it is not really a resort. You share the facilities with residents in the condos. It is more like a business hotel for a short stay. It is pretty new and has the basic things you need. It is worth the money you pay.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

SIEW

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good , Clean and well maintained.
Clean and well maintained hotel. Good for business stay.
Bodde här 1 natt i mars 2023

6/10 Okej

Hui ping

Bodde här 1 natt i mars 2023

2/10 Väldigt dåligt

jungwook

Bodde här 1 natt i februari 2023

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet
Only if you want to try the hotsprings bath
Check in staff was friendly. But after going into the room found rubbish near the curtains, room was super hot as it seemed like there was nobody using the room for a long time and when I used the showers it flooded as they did not clear the drain properly and it clogged. Called the receiption line but staff wasn't as friendly and took about 30 mins before a maintenance staff came. But the maintenance staff was friendly and cleaned the clog and cleaned up the flood. They only provide breakfast so lunch and dinner have to either grabfood or go out to eat as there is no nearby places to eat..
Bodde här 2 nätter i januari 2023

8/10 Bra

Komala, Petaling Jaya

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall is good

6/10 Okej

Meng Chong

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

8/10 Bra

Thoong Ee

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The quiet and cozy environment If laundry and restaurant service is available within the resort, it will be better

8/10 Bra

Edven

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Reception
Good but still can be improve , reception waited too long for room on the process
Bodde här 1 natt i december 2022

4/10 Dåligt

TENG TENG

Average stay
Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.
Bodde här 1 natt i december 2022

8/10 Bra

Noorazam

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Danny

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the location is abit off the track but nice and quiet . will be good if the hot spring can be open whole day instead of selected hours.
Bodde här 2 nätter i oktober 2022

8/10 Bra

Josephine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is good, but if is not driving is inconvenient.
Bodde här 1 natt i oktober 2022

8/10 Bra

Fan Chong

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
En Sahar is a very good staff which provided us a very good service.
Bodde här 2 nätter i oktober 2022

8/10 Bra

Noorazam

Bodde här 1 natt i september 2022

10/10 Fantastiskt

koo chee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i september 2022

6/10 Okej

koo chee

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Kok Hui

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I had booked 2 rooms for a night. 1 room had a leaking faucet. A replacement room was provided eventually but the replacement room was not cleaned properly as a used cotton bud was found in the bathtub. The rooms and corridor are very dark.
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

ENG KEONG

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant
It was good.
Bodde här 1 natt i juni 2022

4/10 Dåligt

Siew Lan

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2022

8/10 Bra

MINSEON

Bodde här 1 natt i juni 2022

6/10 Okej

Youliang Royston

Bodde här 1 natt i maj 2022

4/10 Dåligt

jungwook

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2022

2/10 Väldigt dåligt

William

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the staffs are rude! the rooms air conditioner system failed!!
Bodde här 1 natt i maj 2022

4/10 Dåligt

Edwin Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing.
The Hot spring was closed for maintainenece during our stay and there was no updates given on their website. We were only informed on arrival. Should we have known that, we prolly would not book it.
Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Sylvia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2020