Utomhuspool, öppet 09.00 till 21.00, parasoller och solstolar
Se tillgänglighet

Recensioner av PACIFIC 19 Kona

3.5 out of 5
PACIFIC 19 Kona
75-5646 Palani Rd, Kailua-Kona, HI

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 293 av 528 recensioner" "
8 - Bra i betyg. 125 av 528 recensioner" "
6 - Okej i betyg. 67 av 528 recensioner" "
4 - Dåligt i betyg. 27 av 528 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 528 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were very happy with our stay 🙂
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 20 maj 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

6/10 Okej

Angela

Reste med sin partner
Gillade inte: Bekvämligheter
1. Parking. $25/night & not enough spaces, so sold out & we had to park elsewhere. FrontDesk suggested public lot around corner, however lot has "No Overnight Parking/Tow Zone 2am-5am" signs everywhere. Then they suggested we pay for parking in the hotel across the street's lot. 2. Resort fee charged to my card in addition to cost of room, but can't say why - Not a resort, but just a normal hotel. No resort amenities. No breakfast/coffee included in room, no coffee maker, but was cart in parking lot where you could buy coffee. 3. Location. Pro & Con. Close to restaurants & stores but on a main road that is loud: Car alarms, honking, yelling, & music blaring. Closing the doors and turning the fan on high muffled the street sound enough to sleep. Lot of noise coming from people at the pool, however the pool closed at a reasonably early hour. 4. Bathroom. Water pressure low, shower head leaking from back. Shower handle loose /not tightly secured to wall. Outside of tub plastic edging had line of brownish funk, made the otherwise clean bathroom feel dirty. Large soap bottles that are refilled, so that seemed eco- friendly. Hopefully bottles are sanitized since reused by every guest. 5. Minifridge in room, but full of ForSale item so not usable. 6. Hotel sent email offering late checkout, however when I clicked to see the details/cost, it said late checkout was Not available. Why send an email offering something just to then say the offer isn't available?
Svar från PACIFIC 19 Kona Management Team 20 maj 2024
Thank you for taking the time to provide this feedback to our team. We appreciate your constructive criticism so we may identify areas of possible improvement. We hope to welcome you back for a better experience. Mahalo!

10/10 Fantastiskt

Grant

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay!
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 20 maj 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

natalie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was s pleasant area and staff were super friendly
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 20 maj 2024
Thank you for sharing such positive feedback! Our team is excited to hear you loved our central location and awesome staff service. We hope to welcome you back again on your next visit to Kona. Mahalo!

6/10 Okej

Victoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 20 maj 2024
Thank you for taking the time to provide this feedback to our team. We appreciate your review and hope to welcome you back for a better experience. Mahalo!

10/10 Fantastiskt

Husam

Gillade: Renlighet och personal och service
Notice ants in the bathroom
Bodde här 4 nätter i maj 2024
Svar från PACIFIC 19 Kona Management Team 15 maj 2024
Thanks for dropping in to leave us a review! We appreciate you sharing the challenge you experienced so we may work on solutions. We hope to welcome you back again soon. Mahalo!

10/10 Fantastiskt

Claire

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay central to everything. Great pool n lovely room.
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 15 maj 2024
Thank you for sharing such positive feedback! Our team is excited to hear you loved our central location, pool amenity, and recently updated rooms. We hope to welcome you back again on your next visit to Kona. Mahalo!

8/10 Bra

Sheri

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The vibe of the property is really cool and the staff was excellent. The room is very small for two with luggage but not bad for a short stay. The area isn’t really as walkable as I’d hoped to explore Ali’i and Kona-especially with cruise ship congestion. I would, however, stay again based on service, unique atmosphere and price.
Bodde här 2 nätter i maj 2024
Svar från PACIFIC 19 Kona Management Team 15 maj 2024
We appreciate you taking the time to say such nice things about us—thank you! We are thrilled to hear that you enjoyed our awesome staff service and recent renovations. We hope to welcome you back again soon. Mahalo!

6/10 Okej

chad

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I booked a room for me and my two boys (6&7) early in the morning using Expedia. The room totaled 385$ not including the 25$ parking and 25$ “resort fee” … Insane, but I needed a Mother’s Day away from our house that is under construction. I didn’t see that check in was at 4pm. Very late check in for a 400$ room if you ask me. I show up at 1:30 and am told I can’t check in until 4 as there was no availability for early check in. Ok that’s fine. I take my kids riding around and go grab a bite to eat. I finally show back up at 4pm to check in, and am told my room still isn’t ready. Over 400$ for this room… and still can’t get in at my very late 4pm check in… Finally I get to check in at 4:45. I do want to mention that the Lady at the front desk was overly sweet and very apologetic. But I feel like three bags of chips and a couple sparkling waters couldn’t make up for such a late check in to a room costing over 400$. I would have loved a compensation on late check out but was charged 60$ for an extra 2 hours the next morning…. Very frustrating. But.. whatcha gonna do…?
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 14 maj 2024
Thank you for sharing this valuable feedback on your arrival experience. Please know these comments have been escalated to upper management so we can ensure this does not happen again. We hope to welcome you back for a better stay. Mahalo!

10/10 Fantastiskt

Vivek

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 14 maj 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

8/10 Bra

Glenn, St George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, very friendly and professional staff. Location is great but there is a lot of street noise.
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 13 maj 2024
Thanks for staying with us! Our team is stoked to hear you enjoyed our central location and awesome staff service. We hope to welcome you back soon. Mahalo!

10/10 Fantastiskt

Aleia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant stay, Very clean
Bodde här 1 natt i maj 2024
Svar från PACIFIC 19 Kona Management Team 13 maj 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

6/10 Okej

Takuya

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 7 maj 2024
Thank you for taking the time to provide this feedback to our team. We appreciate your review and hope to welcome you back for a better experience. Mahalo!

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel and great location next to the beach, shops and restaurants!
Bodde här 7 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 2 maj 2024
We appreciate you taking the time to say such nice things about us—thank you! We are thrilled to hear that you enjoyed our central location, and we hope to welcome you back again in the future. Mahalo!

10/10 Fantastiskt

Assunta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You should include overnight parking other than that it was perfect !
Bodde här 5 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 2 maj 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

4/10 Dåligt

Pablo

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Very nice staff, but they didn’t make the cleaning every day. That’s a must in a hotel room
Bodde här 3 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 3 maj 2024
Thanks for dropping in to leave us a review! We are glad to hear our awesome staff service enhanced your stay. We currently offer housekeeping every three days to conserve our beautiful island's natural resources but are happy to provide services more often upon request at the front desk. We hope to welcome you back for a better experience. Mahalo!

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Older hotel, but remodeled nicely! First room had thre roaches upon entering, told front desk and was quickly moved to a different floor, no more bug sightings. The rest of the stay was comfortable and the beds were nice and clean. Lots of parking, although not enough spots for everyone on site and may have to park in across the street public parking area. Lots of upgrades here, modern decor, clean sheets. Water pressure is OK, water temp OK, tub is nothing special and bathrooms are small but room is cool! Even with the bug sighting, would consider staying again.
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 2 maj 2024
Thanks for staying with us! Our team is excited to hear you loved our recent renovations. We appreciate your feedback and hope to welcome you back again on your next visit to Kona. Mahalo!

10/10 Fantastiskt

Ikaika

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
What a great hotel. Prior to checking in to Pacific 19, we stayed at a resort that was triple the price. P19 was much more cleaner than the resort. This is the first time staying at this hotel since I was a kid 25 years ago and I love what they’ve done to it. Feels like a high end boutique resort. Will definitely be staying here again. Front desk lady was very kind and welcoming.
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 1 maj 2024
We appreciate you taking the time to say such nice things about us—thank you! We are thrilled to hear that you enjoyed our recent renovations, and we hope to welcome you back again soon. Mahalo!

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love this place it’s cheap, peaceful and I’d definitely come here again on my next vacation:)
Bodde här 7 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 29 apr. 2024
Thanks for staying with us! We are thrilled to hear you had a great time and we hope to welcome you back soon. Mahalo!

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 2 maj 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Ashish

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 29 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really loved this hotel!! Staff were wonderful, room was clean with great amenities, nice lobby and pool, beach and restaurants in walking distance.
Bodde här 2 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 26 apr. 2024
Thank you for sharing such positive feedback! Our team is excited to hear you loved our central location, included amenities, and awesome staff service. We hope to welcome you back again on your next visit to Kona. Mahalo!

10/10 Fantastiskt

amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location to shopping, restaurants in downtown Kona. Staff is friendly & helpful. The pool area is very clean & relaxing. Rooms are clean & comfortable. Would recommend this hotel.
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 24 apr. 2024
Thank you for sharing such positive feedback! Our team is excited to hear you loved our central location, awesome staff service, and pool amenity. We hope to welcome you back again on your next visit to Kona. Mahalo!

10/10 Fantastiskt

Jennifer L.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff and really clean and well kept. Location is perfect
Bodde här 2 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 23 apr. 2024
We appreciate you taking the time to say such nice things about us—thank you! We are thrilled to hear that you enjoyed our awesome staff service and central location, and we hope to welcome you back again in the future. Mahalo!

10/10 Fantastiskt

Tijana

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 25 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Jennifer L.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff
Bodde här 3 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 22 apr. 2024
Thanks for staying with us! Our team is stoked to hear you enjoyed our awesome staff service and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Juliann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
close to swimming spot
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 29 apr. 2024
Thanks for staying with us! Our team is stoked to hear you enjoyed our central location and we hope to have you back soon. Mahalo!

8/10 Bra

Jennifer

Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 10 maj 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

8/10 Bra

Carol

Nice hotel, lots of street noise
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 19 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time. We appreciate your feedback, and we hope to welcome you back soon. Mahalo!

10/10 Fantastiskt

Harvey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good all around!!
Bodde här 4 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 19 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

2/10 Väldigt dåligt

Lee

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
AC was loud and noisy couldn’t sleep
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 18 apr. 2024
Thank you for taking the time to provide this valuable feedback on your stay. We currently offer earplugs upon request at the front desk to assist with the air conditioning unit noise. We hope to welcome you back for a better experience. Mahalo!

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location.
Bodde här 2 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 18 apr. 2024
Thanks for staying with us! Our team is stoked to hear you enjoyed our central location in the heart of Kona and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Kristin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location! Friendly staff and the rooms are very clean and comfortable.
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 15 apr. 2024
Thank you for sharing such positive feedback! Our team is excited to hear you loved our central location, recent renovations, and awesome staff service. We hope to welcome you back again on your next visit to Kona. Mahalo!

8/10 Bra

Paul Donald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room, you have to pay extra for parking. But you can walk to several nice spots on the coast & restaurants. They let you check out chairs & towels for the beach. Our room view was of remodeling next door, meh, but should be better soon.
Bodde här 1 natt i mars 2024
Svar från PACIFIC 19 Kona Management Team 15 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and enjoyed the location and amenities. Safe travels—we hope to have you back soon. Mahalo!

4/10 Dåligt

John

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
You could walk to the little street that next to the ocean full of tourists watching the people eating the boats water shopping all that stuff
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 15 apr. 2024
Thanks for staying with us! Our team is stoked to hear you enjoyed our central location in the heart of Kona. Safe travels—we hope to have you back soon. Mahalo!

8/10 Bra

Mila

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a great stay with very nice staff
Bodde här 1 natt i januari 2024
Svar från PACIFIC 19 Kona Management Team 11 apr. 2024
We appreciate you taking the time to say such nice things about us—thank you! We are thrilled to hear that our awesome staff service enhanced your stay, and we hope to welcome you back again in the future. Mahalo!

10/10 Fantastiskt

Becca

It was good
Bodde här 2 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 11 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved my stay at Pacific 19. Such a great vibe there. The staff was professional and helpful.
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 11 apr. 2024
We appreciate you taking the time to say such nice things about us—thank you! We are thrilled to hear that our awesome staff service enhanced your stay and we hope to welcome you back again in the future. Mahalo!

10/10 Fantastiskt

Nerina

Bodde här 1 natt i mars 2024
Svar från PACIFIC 19 Kona Management Team 30 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

8/10 Bra

Marc

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older hotel that got a nice retro and hip upgrade in all the public areas. Coffee/espresso stand on premise is excellent (may not be for the Starbucks folks). It was at the end if the Kona beach strip and walkable to the area. Good vibe overall, would return.
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 10 apr. 2024
Thank you for sharing such positive feedback! Our team is excited to hear you enjoyed our recent renovations, on-site cafe, and central location. We hope to welcome you back again on your next visit to Kona. Mahalo!

8/10 Bra

Murleen

Reste med sin partner
Gillade: Renlighet och personal och service
Hallways, doors, and elevators need updated.
Bodde här 4 nätter i april 2024
Svar från PACIFIC 19 Kona Management Team 9 apr. 2024
Thanks for staying with us! We appreciate your constructive criticism and hope to welcome you back soon. Mahalo!

8/10 Bra

Erika

Bodde här 1 natt i mars 2024
Svar från PACIFIC 19 Kona Management Team 29 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Mary, Bismarck

Bodde här 6 nätter i mars 2024
Svar från PACIFIC 19 Kona Management Team 29 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

6/10 Okej

Parikshit

Nice for the price
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 9 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a good time and we hope to have you back soon. Mahalo!

6/10 Okej

Rima

Reste med familjen
Location close to several activities. Charges additional for parking and resort fee.
Bodde här 1 natt i mars 2024
Svar från PACIFIC 19 Kona Management Team 9 apr. 2024
Thanks for staying with us! Our team is stoked to hear you enjoyed our central location and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

Curtis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 25 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and we hope to have you back soon. Mahalo!

10/10 Fantastiskt

TOSHIKI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
部屋が綺麗。家具も洒落ている。 特に問題なし。 洗いて3分くらいのところに海があり、散歩に適している。
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 5 apr. 2024
Thanks for staying with us! Our team is stoked to hear you had a great time and enjoyed the location and recent renovations. Safe travels—we hope to have you back soon. Mahalo!

6/10 Okej

Brenda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 5 apr. 2024
Thank you for taking the time to provide this feedback to our team. We appreciate your review and hope to welcome you back for a better experience as we improve and grow as a new hotel. Mahalo!

4/10 Dåligt

Mr.

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This was a poor experience. Rooms were very small, AC didn’t work, up charges for everything, and the breakfast burrito was a huge disappointment!
Bodde här 1 natt i april 2024
Svar från PACIFIC 19 Kona Management Team 3 apr. 2024
Thank you for taking the time to provide this valuable feedback on your stay. We apologize for disappointing you; please know your comments have been escalated to upper management for review. We hope to welcome you back for a better experience as we improve and grow as a new hotel. Mahalo!

10/10 Fantastiskt

Junlin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and tidy room. Enthusiastic staff. Decent price.
Bodde här 2 nätter i mars 2024
Svar från PACIFIC 19 Kona Management Team 1 apr. 2024
Thank you for sharing such positive feedback! Our team is excited to hear you loved our recently updated rooms and awesome staff service. We hope to welcome you back again on your next visit to Kona. Mahalo!