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Recensioner av Premier Villa at Hualalai Resort

Premier Villa at Hualalai Resort
Kailua Kona, HI

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 28 av 31 recensioner" "
8 - Bra i betyg. 0 av 31 recensioner" "
6 - Okej i betyg. 1 av 31 recensioner" "
4 - Dåligt i betyg. 2 av 31 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 31 recensioner" "

9,8/10

Renlighet

Recensioner

10/10 Fantastiskt

Kazuko K., Japan

Gillade: Renlighet
Nice place to relax !
We had a very good time at this villa. It was quiet location but it's easy to go anywhere in Hualalai resort.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Steven E.

Gillade: Renlighet
Great stay on Waiulu
Villa was perfect for our stay and very comfortable for our family. Everything was clean upon our arrival and having two golf carts was convenient. The furniture is a bit dated and we didn’t hear back from the priority manager after informing them of a small issue we found. But ultimately we had a wonderful visit to Hualalai and renting this villa made it easy to enjoy the resort and property.
Bodde här 6 nätter i mars 2024

4/10 Dåligt

Ettore S.

Good location, tired/old unit (very barebones), terrible experience with management company / owner
Unfortunately not the review anyone wants to leave, but feels necessary to protect future guests. We've rented at Hualalai before and have had great experiences. This one was completely different. While the condo is well located, the unit itself is very tired, and we had major issues with the management company, CB Island Vacations (and indirectly, the condo’s owner). The biggest problem is that the fridge/freezer was broken (wouldn't hold below ~50 degrees and freezer couldn't hold below ~30 F). The management company, CB Island Vacations and manager Zam, and the unit's owner refused to acknowledge this, claiming there was no issue, instead choosing to consistently ignore our concerns and complaints during and after our stay. It took CBIV 3 days to send someone. The handyman made a temporary fix but the fridge stopped working again hours later. We had to throw out our entire grocery order and weren’t able to make meals at the house during our stay (the reason to rent a condo instead of a hotel room). Beyond the fridge, the unit was tired: it seemed like the owner had taken their nice furniture elsewhere and backfilled with bare minimum, e.g. old worn 2-person sofa (not the nice 3-seater in the photos!), musty linens, old/rusted cookware, furniture randomly rearranged (no nightstands in master), just not in line with rental price. We highly advise against staying here unless you are prepared to deal with major issues, and worse, a non-responsive and evasive manager/owner.
Bodde här 7 nätter i februari 2024

10/10 Fantastiskt

Christopher B.

Gillade: Renlighet
Great place
Great location and value. Access to the Four Seasons (for a fee) is a plus. It was nice to have the golf carts to get around. Nice, quiet condo that we enjoyed staying at and will definitely come back.
Bodde här 4 nätter i februari 2024
Svar från VrboOwner 8 mars 2024
Mahalo for your amazing feedback, we love to hear our guests had a wonderful time! We look forward to accommodating you in the future! Mahalo.

10/10 Fantastiskt

Carla L., Seattle, WA, USA

Gillade: Renlighet
A Perfect January get-away!
We had a wonderful 6-day stay at this villa! The layout was ideal for 2 couples, and we greatly enjoyed being so close to all the amenities at Hualalai---we didn't leave the resort for the entire stay! We especially appreciated the 2 golf carts. We hope to come again!
Bodde här 6 nätter i januari 2024

4/10 Dåligt

Lauren K.

Not as expected
We rent villas at Hualalai 2/3 times a year and have never had a bad stay. While this rental company, Coldwell Banker Island Vacations, was new to us, the unit pictured nicely and we assumed would be similar to past stays. We were VERY wrong. We rented for 2 weeks during the festive season. When I booked the unit in May I was told there was only 1 golf cart and so I rented another one (a small fortune), only to arrive and there were 2 golf carts. These carts were in horrible shape. Missing windshields, mirrors, and both steering wheels totally out of alignment. The map location of the villa is wrong side of st. it’s on the other side with hillside views. There is no midstay cleaning included. The unit was so extremely bare. We arrived and they left us 4 trash bags, 8 laundry pods, 8 dishwasher pods, 4 rolls of toilet paper, 2 paper towel rolls, for 2 weeks! Most units come fully stocked. When asked where all of the extras were, we were told we could go purchase these items. This is not normal. The bedding in the units was old and the quilts were musky. Each bed only had 2 pillows. There were no second set of sheets. We could not find any extra towels. The AC was an even bigger issue. The front 2 bedrooms didn’t work at all. They kept coming and saying it was fixed but wasn’t. We will not be staying there again or using this company again. I do not recommend this unit at all. Every other rental company we’ve used is so high end, you can feel the luxury! I hope they take note
Bodde här 16 nätter i december 2023
Svar från VrboOwner 26 feb. 2024
We apologize for any inconvenience you experienced and appreciate the opportunity to address your concerns. Firstly, we want to clarify that at the time of your booking, only one golf cart was provided to the unit by the owner. We understand the importance of accurate information, and we apologize for any confusion regarding the golf carts' condition. After assessing the situation, we will be addressing the steering issues on both golf carts promptly. Regarding the amenities and supplies, all units are provided a starter pack of essentials. Once the starter pack is depleted, guests are to purchase any additional items necessary for their stay. Concerning the air conditioning, we regret the inconvenience you faced. Once this was brought to our attention, we promptly sent the AC technicians over to the unit to which they relayed the message that the AC was working properly. Please note that the AC will shut off if any windows or doors are left open. We appreciate your feedback.

10/10 Fantastiskt

Anne W.

Gillade: Renlighet
Great location, tons of room
We loved it - great access to the beach, and not too far away from the pool parking. Hualalai is special, can’t wait to go back!
Bodde här 5 nätter i september 2023

10/10 Fantastiskt

Karli B.

Gillade: Renlighet
Fantastic!
This was a fantastic property and is so much bigger than the listing photos! We loved being able to access the Four Seasons property and had a wonderful time!
Bodde här 6 nätter i september 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet
Exceptional Summer Holiday
Our family of 5 visited Hualalai for our summer holiday, it was an exceptional experience. The residence and property are impeccably located and had the perfect amenities. We very much enjoyed our stay and look forward to returning to visit this residence again.
Bodde här 12 nätter i augusti 2023

10/10 Fantastiskt

Terry L., Arlington, VA

Gillade: Renlighet
Great house! Very close to canoe club and golf course. Clean, comfortable and plenty of towels!!!!
Loved it!
Bodde här 7 nätter i juli 2023

10/10 Fantastiskt

Helena H.

Gillade: Renlighet
Best vacation!
We have been coming to Hualalai for more than 10 years now, usually staying with family friends on the property. We wanted to try staying in a condo this year and could not be happier with our decision. There was a beautiful gift basket upon arrival with the most delicious treats and the entire space was incredibly clean and beautiful. Everything we could have ever needed was provided and we couldn't be more appreciative! Already looking into dates for our next visit.
Bodde här 6 nätter i juli 2023

10/10 Fantastiskt

Annie T., San Francisco, California

Gillade: Renlighet
Beautiful stay in Hualalai
This home was perfect for my family of 5. The property had everything we needed and more. Being able to use the golf cart to get to the Four Seasons Resort was very helpful (and made hotel guests jealous!). The kitchen was fully stocked and the property was clean. Management was easy to communicate with. Would love to stay again.
Bodde här 6 nätter i maj 2023

10/10 Fantastiskt

Anthony A.

Gillade: Renlighet
Excellent Stay
Fantastic property
Bodde här 6 nätter i maj 2023

10/10 Fantastiskt

Kimberly A.

Gillade: Renlighet
Awesome place!
Highly recommended!
Bodde här 4 nätter i april 2023

10/10 Fantastiskt

Michael W.

Gillade: Renlighet
Convenient Hualalai Townhouse
Modern and well appointed townhouse with great central location in the Hualalai neighborhood. Sunny and quiet lanai with beautiful golf course views.
Bodde här 9 nätter i april 2023

10/10 Fantastiskt

Kevin R., Seattle, United States

Gillade: Renlighet
Great place!
Great place in a great location!
Bodde här 7 nätter i februari 2023

10/10 Fantastiskt

Kate A.

Gillade: Renlighet
Wonderful stay
We had a wonderful stay here. It was slightly further than we had thought but the weather was so nice we didn’t mind! Management was quick and attentive to questions.
Bodde här 8 nätter i februari 2023

10/10 Fantastiskt

Elliott W.

Gillade: Renlighet
Thanks
Nice stay as described. Thank you
Bodde här 13 nätter i december 2022

10/10 Fantastiskt

Sarah S.

Gillade: Renlighet
Kaupulehu
Great time, will go back
Bodde här 7 nätter i oktober 2022

10/10 Fantastiskt

Susie P.

Gillade: Renlighet
Great Trip
Only thing I could say is maybe get more pillows for beds and some throw blankets for living room! Wonderful place
Bodde här 6 nätter i oktober 2022

10/10 Fantastiskt

Robert S., Vienna, USA

Gillade: Renlighet
Great Place
Property is in a great location with great amenities. The pictures and description are accurate. We had a great time.
Bodde här 4 nätter i oktober 2022

10/10 Fantastiskt

Markus R., Wayland

Gillade: Renlighet
Wonderful stay, great communication
Overall we had a wonderful stay. The location was clean and beautiful. We had two pillows in the master bedroom when we arrived. We informed the property manager and she had someone drop off 4 new pillows right away! Would definitely stay here again. -MR
Bodde här 4 nätter i september 2022

10/10 Fantastiskt

Alicia R.

Gillade: Renlighet
Nice stay!
The stay was great! The space was perfect for our family, the views of the golf course were beautiful, and the golf cart ride to the Four Seasons was quick!
Bodde här 7 nätter i juli 2022

10/10 Fantastiskt

Andrea F.

Gillade: Renlighet
Beautiful location
I was pleasantly surprised with the villa! It was clean, well kept and private. Had an issue with the AC not working in the 2 front bedrooms. Hawaii gets hot in June, we weren’t there much during the day, but it was quite uncomfortable at night. There was no plan to get it fixed, but they did bring in fans and eventually portable ac units, which were an eyesore and the sliding door had to stay open and unlocked so it could vent properly. I didn’t feel great about that as my kids were in those rooms, but I know the area is super safe and it did keep the rooms cool. No need to complain but thought it should be noted. Besides that it was lovely. It is only a few minute golf cart ride to the resort, where we spent most of our time, It’s also an easy walk to the beach. I have been vacationing at Hualalai for over 25 years, I’ve stayed at the resort and many villas nearby and I would definitely rent there again. I wish I didn’t have to leave!
Bodde här 10 nätter i juni 2022
Svar från VrboOwner 17 juni 2022
Aloha! We appreciate your feedback and understanding about the air conditioning. We are working hard to replace the entire central air conditioning unit at the home. We hope to welcome you back with a brand new, COLD, air conditioner next time!

10/10 Fantastiskt

Elliott W.

Gillade: Renlighet
Great stay
All amenities needed, nice location, well prepared, as advertised. Thanks
Bodde här 17 nätter i juni 2021

10/10 Fantastiskt

Tim D.

Gillade: Renlighet
Great location, clean and spacious unit and amazing amenities
Can't say enough good things about the property and the resort. We golfed 2 days and tons of beach and pool time. Central location within the community. The home is well stocked with everything one could need.
Bodde här 4 nätter i maj 2021

10/10 Fantastiskt

Cynthia M.

Gillade: Renlighet
Convenient, Clean Condo
Had a wonderful time On Kona. Stayed at this property and used it as a home base for our adventures while vacationing. Good location and comfortable home! Property manager answered any questions right away..
Bodde här 4 nätter i maj 2021