Restaurang

Recensioner av Hospitality Kalgoorlie, SureStay Collection by Best Western

3.5 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 169 av 596 recensioner" "
8 - Bra i betyg. 297 av 596 recensioner" "
6 - Okej i betyg. 98 av 596 recensioner" "
4 - Dåligt i betyg. 26 av 596 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 596 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2017
Thank you very much for choosing to stay with us. We do hope to welcome you back next time you are in town. Kindest regards from the team at Best Western Hospitality Inn Kalgoorlie

8/10 Bra

Ubbe

Gillade: Renlighet
Beds of Heaven
Omg the Beds was soo nice lol

8/10 Bra

robert

Reste med sin partner
Unit needs a upgrade.
Bodde här 4 nätter i april 2024
Svar från Amanda H 13 maj 2024
Thanks for staying with us whilst in town Robert! We do hope to welcome you back should you be passing through again. Safe travels!

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room is nice. Breakfast is outstanding and dinner in the restaurant was excellent. Very friendly people. Recommend this property highly.
Bodde här 2 nätter i april 2024
Svar från Amanda H 1 maj 2024
Wow Karen! The entire team will be delighted to hear this wonderful, positive review! It was our pleasure to host you and we do hope to welcome you back again should you be passing through town.

6/10 Okej

Stephan

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
OLD small rooms, cracked wall sound from neighboring room filters through. very small parking area at room, tree right where car door opens, had to reverse out as no room to turn around.
Bodde här 1 natt i mars 2024
Svar från Amanda H 18 mars 2024
Hi Stephan - so sorry we did not quite meet your expectations. We appreciate your feedback and we wish you safe and happy travels ahead.

8/10 Bra

Linda, Delta

Reste med sin partner
Nice pool and dining area but rooms could do with some updates.
Bodde här 2 nätter i februari 2024
Svar från Amanda H 5 mars 2024
Thanks Linda - yes, we are an oldie but a (retro) goodie! We have recently refurbished the pool and reception - and slowly updating our rooms too. In the transition time, we pride ourselves on our cleanliness and comfortable beds. Thank you for staying with us and we hope to welcome you back next time you may be in town.

6/10 Okej

Nedra

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Good value for money, particularly as breakfast included in the tariff. Location is a long way out of town centre, not walkable. Fair amount of traffic noise at night, shower leaked, musty smell. However room was clean and bed was comfortable so good cheaper option for Kal.
Bodde här 1 natt i februari 2024
Svar från Amanda H 15 feb. 2024
Hi Nedra - we are pleased you chose to stay with us whilst in town - great to hear you found us to be good value and clean and comfortable. The rooms at the rear are a bit quieter - so sorry you had noise issues. We will certainly investigate the shower leaking and musty smell issue. Wishing you safe travels ahead.

4/10 Dåligt

Andrew

Bodde här 3 nätter i februari 2024
Svar från Amanda H 21 mars 2024
Hi Andrew - it seems we did not quite meet your expectations and something was not right. Please reach out directly should you wish to discuss with our Manager so we can understand your concerns. So sorry. We wish you safe and happy travels ahead.

8/10 Bra

Geoff

Affärsresenär
Gillade: Renlighet och personal och service
Wifi very hard to connect to - couldn’t get QR code as my device didn’t have a QR reader and couldn’t download one as no WIFI connection! Gave up
Bodde här 1 natt i januari 2024
Svar från Amanda H 5 feb. 2024
Hi Geoff - we are dreadfully sorry you had this concern with the QR code - we have addressed this with our IT team to find a solution moving forward. Thank you for your positive rating despite this situation. Wishing you safe and happy travels ahead.

2/10 Väldigt dåligt

Brad

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Power outage in the area and the hotel didn’t let us know before we travelled there, so no lights or power on a 40 degree day. Told us to leave windows open but sign on door said not too, had someone come in the pool area hunting for cigarette butts and people lurking in the car park at night.
Bodde här 4 nätter i januari 2024
Svar från Amanda H 29 jan. 2024
Hello Brad - so sorry about the power outage which unfortunately we were not made aware of early enough. We do have security checks and cameras to assist should there be unfortunate issues with non-guests in the premises. We apologise that you did not have a great stay with us due to these concerns. We wish you safe and happy travels ahead.

8/10 Bra

Debrah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great except the air conditioner did not circulate the cool air around very good in our room as it was set back in a little alcove from the sleeping area. The bed was comfortable and the pool was very inviting. Suggest perhaps and extra set of towels for pool use.
Bodde här 1 natt i januari 2024
Svar från Hayden 23 jan. 2024
Thanks so much Debrah. We have passed your comments on to the Management Team for future improvement of our services.

6/10 Okej

Grant

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The general presentation and cleanliness of the king room was excellent and the bed was one of the most comfortable I've slept in. Having stayed at the Hospitality Kalgoorlie before, a few things didn't live up to expectations. The door was difficult to lock. There was only one light for the whole sleeping area; no lights above bed/bedside lamps etc. No power points within about three or four metres of the bedhead. TV = lacked any "smart" capabilities, so no possibility of casting from my own device, watching streaming services etc.
Bodde här 1 natt i januari 2024
Svar från Hayden 23 jan. 2024
Thanks for your feedback Grant. We are pleased that you found the overall cleanliness and presentation of your room to be satisfactory. We are disappointed to hear that you had other issues though. Your feedback has been passed onto the Senior Management team for future improvement of our services.

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Hayden 23 jan. 2024
Thanks for scoring us 10/10 Jason. We are really delighted that you had a great time with us.

6/10 Okej

David

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room condition was less than expected. The air conditioner was old, inefficient and noisy, and the toilet was an old single flush (press button missing) unit that used a very large volume of water with each flush. There appeared to be no emphasis on simple energy or water conservation measures.
Bodde här 1 natt i december 2023
Svar från Hayden 23 jan. 2024
Thanks for your feedback David. We are disappointed to hear that the room condition did not live up to your expectations.

8/10 Bra

Timothy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean older property. Nice free continental breakfast.
Bodde här 1 natt i december 2023
Svar från Hayden 23 jan. 2024
Thanks Timothy. We are delighted that you enjoyed your continental breakfast.

10/10 Fantastiskt

Kjell Arild

Bodde här 2 nätter i december 2023
Svar från Hayden 23 jan. 2024
Thanks so much for your 10/10 rating! We are delighted.

8/10 Bra

Lloyd

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hayden 23 jan. 2024
Thanks for scoring us 4/5 Lloyd.

10/10 Fantastiskt

Antoinette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Hayden 23 jan. 2024
Thanks Antoinette. We are delighted to receive 5/5 stars.

10/10 Fantastiskt

Neville

Bodde här 1 natt i oktober 2023
Svar från Hayden 23 jan. 2024
Thanks so much Neville. We loved receiving 10/10

10/10 Fantastiskt

Dave

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thoroughly enjoyed our 2nights, and because we were there in Kalgoorlie for a birthday and they helped us out by holding the birthday cakes x 2 in their kitchen fridge.
Bodde här 2 nätter i november 2023
Svar från Hayden 29 nov. 2023
Thanks Dave. We are delighted that you had a great time with us.

8/10 Bra

Pauline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is very well run and exceptionally clean. Fabulous breakfast included in the price.
Bodde här 1 natt i november 2023
Svar från Hayden 9 nov. 2023
Thanks Pauline. We are delighted you enjoyed your stay with us.

6/10 Okej

Peter

Affärsresenär
Gillade: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Hayden 3 nov. 2023
Thanks for your score of 6/10 Peter.

8/10 Bra

Tony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and comfortable
Clean and comfortable. Some obvious wear on sink in the bathroom, and shower handles (separate hot and cold) were a little tricky and variable in flow. But, very happy with the room and stay.
Bodde här 2 nätter i oktober 2023
Svar från Hayden 30 okt. 2023
Thanks Tony. We are delighted you enjoyed your stay with us.

10/10 Fantastiskt

Dianne P

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Hayden 27 okt. 2023
Thanks for rating us 10/10 Dianne. We are delighted that you enjoyed your stay.

8/10 Bra

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location in Kalgoorlie
Friendly staff during easy check-in, room was perfectly adequate, Wi-Fi was fine, bed comfortable. Located by the intersection of two busy roads, we noticed little traffic noise.
Bodde här 1 natt i oktober 2023
Svar från Hayden 27 okt. 2023
Thanks Robert. We are delighted that you had a great stay with us.

10/10 Fantastiskt

Daniel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Back Rooms were nice and quiet. Easy Parking in front of your room. Nice and easy to get in and out of. Convenient location slightly out of the hustle and Bussel of the town centre.
Bodde här 2 nätter i oktober 2023
Svar från Hayden 20 okt. 2023
Thanks Daniel. We are delighted that you found the room clean and quiet. Hope to see you again.

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient, has nice pool and was a good place to stay...free conti breakfast was good.
Bodde här 1 natt i oktober 2023
Svar från Hayden 23 okt. 2023
Thanks Peter. We are delighted that you enjoyed your stay.

6/10 Okej

John Wheldon

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The accommodation was fair to good. Bed was very comfortable and the bathroom clean. The complimentary breakfast was very good. I was however disappointed with the evening meal. We only had the choice of a buffet. I felt that the price per person ($38) was far from good value. The food was poor and looked and tasted like it had been in the Bain-Marie for hours.
Bodde här 2 nätter i oktober 2023
Svar från Hayden 20 okt. 2023
Thanks for your feedback John. We are delighted that you liked your room but disappointed to hear that you didn't enjoy your meal with us and that you found it overpriced.

4/10 Dåligt

Elliot

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Hayden 16 okt. 2023
Thanks for your time rating our accommodation. We hope you enjoyed exploring the area.

8/10 Bra

Sharron

Gillade: Renlighet och boendets skick och faciliteter
Peaceful very clean but needs upgrading
Bodde här 2 nätter i september 2023
Svar från Hayden 16 okt. 2023
Thanks Sharron. We are delighted you found the accommodation peaceful and clean.

10/10 Fantastiskt

Vik

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely clean room. The staff were excellent.
Svar från Hayden 9 okt. 2023
Thanks Vik. We are delighted that you found the room lovely and clean.

8/10 Bra

Robyne

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice break
We Had a lovely time in Kalgoorlie. The staff were helpful. Bed comfortable room and bathroom clean and a good size tv. Good time thanks
Bodde här 2 nätter i september 2023
Svar från Hayden 2 okt. 2023
Thanks Robyne. We are delighted you had a great time with us.

10/10 Fantastiskt

Gail

Reste med sin partner
The accomodation was well placed in Kalgoorlie. Quiet. Great staff and restaurant. The breakfast was included in the cost. Dinners were very nice.
Bodde här 5 nätter i september 2023
Svar från Hayden 29 sep. 2023
Thanks Gail. We are delighted that you loved your stay with us.

8/10 Bra

Andre

Affärsresenär
Gillade: Bekvämligheter och boendets skick och faciliteter
Pleasant stay, nice staff.
Bodde här 1 natt i september 2023
Svar från Hayden 26 sep. 2023
Thanks Andre. We are delighted you enjoyed your stay with us.

10/10 Fantastiskt

Brian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
good staff with helpful attitude and clean rooms
Bodde här 2 nätter i september 2023
Svar från Amanda H 4 sep. 2023
Hi Brian - it was our pleasure to host you whilst in Kalgoorlie - thank you for your positive review! We do hope to welcome you back next visit to town.

10/10 Fantastiskt

Glen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pleasant overnight stay!
Bodde här 1 natt i augusti 2023
Svar från Amanda H 4 sep. 2023
Cheers Glen! Thanks ever so much for your positive rating! We sincerely appreciate your kind feedback!

10/10 Fantastiskt

Paula

Bodde här 2 nätter i augusti 2023
Svar från Amanda H 8 sep. 2023
Hi Paula - apologies for our late response! We are delighted with your rating and we do hope to welcome you back next visit to town!

6/10 Okej

Peter

Affärsresenär
Bodde här 2 nätter i augusti 2023
Svar från Amanda H 1 sep. 2023
Hi Peter - thank you for staying with us - we do hope that you enjoyed visiting Kalgoorlie. We wish you safe and happy travels ahead.

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable and friendly staff
Bodde här 1 natt i augusti 2023
Svar från Amanda H 1 sep. 2023
Hello James - it is always a pleasure to see a 5 out of 5 rating! The team are delighted that you enjoyed our hospitality!

8/10 Bra

Glen

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Quick and pleasant check in.
Bodde här 1 natt i augusti 2023
Svar från Amanda H 1 sep. 2023
Cheers Glen! Thank you for your kind words and thank you for choosing Hospitality Kalgoorlie as your base whilst in town.

8/10 Bra

Jill

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff pleasant food good comfy bed
Bodde här 1 natt i augusti 2023
Svar från Amanda H 1 sep. 2023
Hi Jill - it was our pleasure to host you for your stay in Kalgoorlie and we do hope to welcome you back next visit!

8/10 Bra

Joseph

Gillade: Renlighet och personal och service
Nice clean place .Could do with a revamp though.Staff are friendly and helpful.
Bodde här 1 natt i augusti 2023
Svar från Hayden 21 aug. 2023
Thanks Joseph. We are delighted that you found the staff helpful and friendly.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was okay
Bodde här 1 natt i augusti 2023
Svar från Hayden 17 aug. 2023
Thanks so much Richard.

6/10 Okej

Bradley

Gillade: Personal och service
Dirty bathroom
Bodde här 2 nätter i augusti 2023
Svar från Hayden 14 aug. 2023
We are disappointed to hear that you found the bathroom dirty. Your feedback has been passed on to the management team for future improvement of our services.

8/10 Bra

Pasker

Bodde här 2 nätter i augusti 2023
Svar från Amanda H 1 sep. 2023
Hi Pasker - we really appreciate you staying at Hospitality Kalgoorlie this visit and we do hope to welcome you back should you be back in town in the future.

8/10 Bra

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Pleasant, in pricess of being upgraded
Bodde här 1 natt i augusti 2023
Svar från Hayden 7 aug. 2023
Thanks so much Andrew. I am delighted that you enjoyed your stay with us.

8/10 Bra

Helen

Reste med sin partner
Gillade: Renlighet och personal och service
Recommended. Clean and tidy rooms. Good restaurant. Guest laundry available
Bodde här 3 nätter i juli 2023
Svar från Hayden 24 juli 2023
Thanks Helen. We are delighted that you enjoyed your stay with us.

6/10 Okej

Wayne

Good value for money, but nothing to write home about.
Bodde här 2 nätter i juli 2023
Svar från Hayden 20 juli 2023
Thanks Wayne. We are pleased you found our accommodation good value for money.

8/10 Bra

Travis

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was good. Very convenient and well priced. The staff were very kind and helpful.
Bodde här 1 natt i juli 2023
Svar från Hayden 17 juli 2023
Thanks Travis. We are delighted that you enjoyed your stay with us.

6/10 Okej

Zak

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
Disappointed, reception unmanned and had to find someone tucked away in one of the rooms hidden behind bushes, Was asked the question by several arrivals where’s 25? Water leak on floor in room, complementaries lacking,
Bodde här 2 nätter i juli 2023
Svar från Hayden 12 juli 2023
We are disappointed to hear that you could not find the receptionist and that you were disappointed with our service level during your stay. Your feedback has been taken seriously and escalated to the management team for future improve of our services.