"First off, HUGE disappointment!! The hotel is definitely NOT 5 star...
Heavily ran down lacking the most basic maintenance for many many years. In my room - the wooden flooring damaged, dripping water from the ceiling, lighting in wardrobe did not switch off due to electrical issue, LOUD aircon so that had to wear ear plugs at night, bathroom ceiling looked like it would cave in any moment from obvious water damage not being dealt with, bed linen very poor quality, cover and pillows below expected comfort, mattress hard as rock...
On arrival night I had a club sandwich in the restaurant, the worst I have ever had! Bread was not even toasted, the grilled chicken was some grey lumps, bacon? didn't see any (perhaps among the grey lumps)... Staff was preoccupied with chit chat rather than service. Luckily there are good restaurants in the nearby hotels.
Overall, the hotel does not deserve the Radisson badge. Heavily overpriced severely ran down hotel..."