Hotell i Kampung Ulu Gaing

“**Below Expectation for a 5-Star Hotel** The price of RM1200 per night did not reflect the experience expected from a 5-star hotel. **Pros:** 1. The room was spacious and surprisingly very cold, even without the air conditioning switched on (around 18°C). The tiled floor was also very cold. 2. We made a last-minute request for an anniversary room decoration. Although the hotel required a 3-day notice, they still managed to provide a simple setup—thank you for the effort. 3. Kids were given a...

“Our request to check in early was not approved. This caused an inconvenience as we had requested this well before check in. And we were assinged a room where the safe was not working. This caused us even more inconvenience.”

“Room are very presentable and comfort.. Worth on the value”

“Good”

“The room was very clean and staff were helpful and excelent”

“Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. ”

“The room is no good”

“The condo has a stunning ocean view, one of the best you can imagine. The apartent is very clean and cosy. During the work days, the beach and the pool are nearly empty. ”

“High in the mountain. ”

“Staff not friendly. Room there was no hand face towels, buggy service is good but get in and out from buggy bit difficult for disabled people. ”