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Recensioner av Mount Kidd Manor at Kananaskis

3 out of 5
Mount Kidd Manor at Kananaskis
2 Terrace Drive, Kananaskis, AB

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 79 av 353 recensioner" "
8 - Bra i betyg. 116 av 353 recensioner" "
6 - Okej i betyg. 92 av 353 recensioner" "
4 - Dåligt i betyg. 52 av 353 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 353 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

7,8/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i oktober 2019

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i januari 2021

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A nice property. Since we were only there one night, we did not explore the area.
Bodde här 1 natt i juli 2020

6/10 Okej

Sara, Calgary

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
We had stayed at the lodge in June and had a 10/10 experience. This time was a little different. We were met with a 25 dollar resort fee which was reinstated the day before our arrival and was not disclosed to us prior to providing our credit card. Hotel guests were primarily not wearing markings or practicing social distancing. Both which were non issues on our previous visit.
Bodde här 1 natt i juli 2020

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i juni 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i mars 2020
Svar från Mount Kidd Manor 19 mars 2020
Thank you for taking the time to leave a rating!

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The property needs major renovations for the price point that is being charged.
Bodde här 1 natt i mars 2020
Svar från Mount Kidd Manor 11 mars 2020
Thank you for taking the time to leave a review. We look forward to welcoming you back in the future.

6/10 Okej

Jeri, Sherwood Park

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Amenities were great. Pool and game rooms fun for kids. Had to walk to other hotel outside to get to pool and restaurants though. Restaurants are expensive for what you get. Food is good though. Room was plain and could use some updating.
Bodde här 2 nätter i mars 2020
Svar från Mount Kidd Manor 11 mars 2020
Thank you for taking the time to leave a review Jeri. We look forward to welcoming you back in the future.

8/10 Bra

KRISTINE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2020
Svar från Mount Kidd Manor 11 mars 2020
Thank you for taking the time to leave a rating! We look forward to welcoming you back in the future.

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 11 mars 2020
Thank you for taking the time to leave a rating! We look forward to welcoming you back in the future.

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Mt. Kidd Manor is dated, our room was clean and the staff was great.
Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a review. We hope to be able to welcome you back to improve your overall experience.

10/10 Fantastiskt

Shaoning

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a rating Shaoning! We look forward to welcoming you back soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful renovation to main lodge Mount Kidd Manor is dated but clean and functional
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a review! We look forward to welcoming you back soon.

6/10 Okej

Shayne, Kamloops

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Beautiful location but the building is in major need of a renovation. All aspects of the hotel are low in quality. Rooms are very noisy.
Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a review. We hope to be able to welcome you back to improve your overall experience.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 25 feb. 2020
Thank you for taking the time to leave a rating. We look forward to welcoming you back soon.

8/10 Bra

DEREK C

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 25 feb. 2020
Thank you for taking the time to leave a rating Derek. We look forward to welcoming you back soon.

4/10 Dåligt

Diane

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 25 feb. 2020
Thank you for taking the time to leave a rating Diane. We hope to be able to welcome you back soon to improve your overall experience.

6/10 Okej

Verifierad resenär

Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 25 feb. 2020
Thank you for taking the time to leave a rating. We look forward to welcoming you back soon.

6/10 Okej

Verifierad resenär

Reste med familj och småbarn
Usually this hotel is great. This weekend was extremely busy, which was expected, but the food service at Forte's for breakfast was horrible. I think it was just our server because it looked like other tables were getting served, but we had a toddler and a baby, and it seemed they put us all together in a hidden corner and forgot about us. Not impressed.
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 11 mars 2020
Thank you for taking the time to leave a review. Please, however, accept our apologies regarding the issues you mentioned and please know that they have since forwarded to our Leadership team to further discuss. We look forward to welcoming you back in the future to showcase our true level of service and hospitality.

8/10 Bra

Francesca

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We got upgraded to the Crosswaters Resort so I can't specifically say how Mount Kids was. It did seem to be very family friendly so I'm glad we were moved as we went for a couples retreat.
Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 19 mars 2020
Thank you for taking the time to write a review of your recent stay in Kananaskis. We look forward to welcoming you back during your future trips to the valley.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was amazing! Food was incredible. Fine dining without the formality! Best vacation spot for winter activity!
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a review! We look forward to welcoming you back soon.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property all around. Pool and restaurants all great
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a review! We look forward to welcoming you back soon.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great mountain location BUT the facilities (Manor) requires updating or better cleaning. Simple cleaning like grout cleaning in bathtub would make huge difference. Re-siliconing in bathroom is desperately required and it is utterly surprising that in a so called 3+ hotel it isn’t. New pool facility is great but access is pathetic. It’s a fully self use environment yet it doesn’t become operational until 8:00. That’s absolutely ridiculous. This needs to be fully operational (hot tub/steam room and sauna) at least at 6:00 AM. Late checkin - 4:00PM and early checkout 11:00 makes for a less than one day stay for high price.
Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 11 mars 2020
Thank you for taking the time to leave a review. Please, however, accept our apologies regarding the issues you mentioned and please know that they have since forwarded to our Leadership team to further discuss. We look forward to welcoming you back in the future to showcase our true level of service and hospitality.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was great. Mount kids is dated but that’s not a big deal. Our neighbours smoked in The unit so that wasn’t cool.
Bodde här 3 nätter i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a review! We look forward to welcoming you back soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 25 feb. 2020
Thank you for taking the time to leave a rating. We look forward to welcoming you back soon.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 25 feb. 2020
Thank you for taking the time to leave a rating. We look forward to welcoming you back soon to improve your overall experience.

8/10 Bra

Ryan

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 25 feb. 2020
Thank you for taking the time to leave a rating Ryan. We look forward to welcoming you back soon.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is amazing. The nordic spa is superb. The hotel was older but they appear to be doing some renovations.
Bodde här 2 nätter i februari 2020
Svar från Mount Kidd Manor 11 mars 2020
Thank you for taking the time to leave a review! We look forward to welcoming you back in the future.

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Clean, neat and a good location to the main lodge and the Nordic Spa. Unfortunately our key cards stopped working a few times prompting trips back to the main lodge reception desk, and the thermostat wasn’t working in our room leading to an uncomfortable night in a very hot room.
Bodde här 1 natt i februari 2020
Svar från Mount Kidd Manor 3 mars 2020
Thank you for taking the time to leave a review. We hope to be able to welcome you back to improve your overall experience.

8/10 Bra

Jay, Edmonton

Reste i grupp, Reste med husdjur
Gillade: Boendets skick och faciliteter
The loft style of our room was really nice. The mini fridge was a good size (though a microwave would have been a nice addition). Great location and price for what you get- though if you don't like dogs or children, I wouldn't recommend it. However, the Nordic Spa is 18 so we had plenty of "escape". Loved the spa and that staying here offers you a discount. We did request a do not disturb sign and wine glasses which were never delivered over our 3 night stay and the hallways were always littered with cutlery/dishes and appliances. Overall, a decent place with lots of spaces to relax.
Bodde här 3 nätter i januari 2020
Svar från Mount Kidd Manor 10 jan. 2020
Thank you for taking the time to share you recent experience with us Jay. We're also happy to read you enjoyed your stay and look forward to welcoming you back during your future trips to the valley.

2/10 Väldigt dåligt

Nigel

Bodde här 1 natt i januari 2020

4/10 Dåligt

PW

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2020
Svar från Mount Kidd Manor 6 jan. 2020
Thank you for taking the time to leave a rating of your recent experience. We hope to be able to welcome you back soon to improve your overall experience.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Unreal that they can even keep Mt Kidd Manor even open! Moldy ceilings, unkept patios, cold showers, filthy carpets, 80’s furniture that should be thrown out, Moldy showers and terrible smells from the rooms unkept cleanliness... no idea why they even keep this place open it’s embarrassing tithe entire resort.
Bodde här 2 nätter i december 2019
Svar från Mount Kidd Manor 6 jan. 2020
Thank you for taking the time to write a review of your recent experience and please accept our apologies for the issues you mentioned. We hope to be able to welcome you back soon to improve your overall experience.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for kids! So many amenities nearby and activities for kids during Christmas time :)
Bodde här 1 natt i december 2019
Svar från Mount Kidd Manor 30 dec. 2019
Thank you for your wonderful review! We look forward to welcoming you and your family back soon.

4/10 Dåligt

Lisa

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Mount Kidd Manor 👎
The room was $322 per night, we were unable to check in till 4pm and have to check out by 11am, thats only 19 hours, not even a full day stay. The rooms were run down and old, this room at best is only worth $150 per night. In room amenities were sub standard. Check in arrangements were very difficult and confusing in the dark. Would not recommend.
Bodde här 1 natt i december 2019
Svar från Mount Kidd Manor 27 dec. 2019
Thank you for taking the time to share your recent experience with us Lisa. We are, however, disappointed that your stay did not meet your expectations and for that we would like to apologize. We hope to be able to welcome you back in the future to improve your overall experience.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love that everything you need is right there. Didn’t like the drunk workers at 2 am but I guess that is part of the nature of the mountains.
Bodde här 2 nätter i december 2019
Svar från Mount Kidd Manor 27 dec. 2019
Thank you for taking the time to share your recent experience with us! Please, however, accept our sincere apologies regarding your early morning issue and please know it has since been forward to our leadership team to further discuss. We look forward to welcoming you back during your future trips to Kananaskis.

4/10 Dåligt

Karolina, Calgary

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service
I have stayed here many times before but unfortunately this stay didn’t go well. The room was great but the bathroom door didn’t close or lock and there were 2 lightbulbs burnt out and the outlet by the bed didn’t work. I would have complained and changed rooms if we were staying for longer than one night. We went for dinner in the Cedar room and our server Stuart was amazing. Unfortunately the food was not, the Brie appetizer came out with plastic in it and the steak was burnt instead of medium well. Not to mention we waited over an hour for our appetizers, this made for a 2.5 hour dinner and we were not able to take advantage of the other amenities since it took so long. Not sure why since there were only 6 tables occupied. The worst part was the wrong credit card was authorized during check in and the front desk staff assured me it was not them that used my visa (that I had left at home). So I immediately called and cancelled my card and after more investigation it turns out the front desk authorized my visa debit instead of the credit card provided at check in. A real pain in the butt since now I have to change my card info on 10 places that I normally have it saved to. Not great right before Xmas. But I was offers free breakfast for 2 next time I come, not sure if that’s a justification for a crappy experience but I will stay again since it’s my husbands favourite hotel.
Bodde här 1 natt i december 2019
Svar från Mount Kidd Manor 23 dec. 2019
Thank you for taking the time to share your recent stay with us Karolina. Please, however, accept our apologies for the experience your described. We have since forwarded your comments to our Front Office Manager as well as our Director of Outlets to further discuss with their team to ensure this does not happen in the future. We hope to be able to welcome you back soon to showcase our true level of service and hospitality.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och bekvämligheter
We booked a double queen room but somehow ended up with a loft room. It’s nice but not what I asked for, and now we’ll have to pay more than we expected
Bodde här 1 natt i december 2019
Svar från Mount Kidd Manor 9 dec. 2019
Thank you for taking the time to share your recent experience with us and please accept our apologies for the miscommunication. We hope to be able to welcome you back in the future to improve your overall experience.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is a beautiful property. The pathways and the views are amazing.
Bodde här 1 natt i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review! We look forward to welcoming you back in the near future.

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Under the impression that property had Been renovated...for price, disappointing
Bodde här 1 natt i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review of your recent stay with us. We are, however, disappointed that your experience did not meet your expectations and for that we would like to apologize. We hope to welcome you back during your future trips to the valley to improve your overall experience

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Mount Kidd Manor is definitely dated and worn, but as a result more affordable. Most of the staff we came across were awesome but one in particular, not so much. Public areas are beautiful and well maintained. Food was incredible.
Bodde här 2 nätter i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review! We look forward to welcoming you back in the near future.

8/10 Bra

Melody

Gillade: Personal och service och rummets bekvämlighet
Stay was great. Room was very spacious. Bathroom was in rough condition and several lights were either burned out or unplugged. Biggest downer is no breakfast room service. Front desk check in/out was perfect.
Bodde här 1 natt i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review! We look forward to welcoming you back during your future trips to Kananaskis.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Book one of the newer buildings in the resort
Mount Kidd manor rooms are horrifying. The photos on hotels.com are a far stretch from the rooms you get when you arrive. Cross waters resort where you check in is beautiful. We were looked after by the manager Liam and he gave us a much nicer room in cross water resort. We will 100% come back to the resort but just won’t book in Mount Kidd!
Bodde här 2 nätter i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review of your recent stay with us. We are, however, disappointed that your experience did not meet your expectations and for that we would like to apologize. We hope to welcome you back during your future trips to the valley to improve your overall experience.

4/10 Dåligt

Paula, Canmore

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This property is quite old, expensive for the issues we had. The room was almost 30C when we arrived (glad we had early check-in) in could not have slept in that. The guests time we flushed the toilet the water cave port of the tank and it didn't flush. To resolve that issue it took 3 requests. The beds were adequate. The morning we went to leave we first went out for breakfast. Upon returning to our room we could not get break into our room. Weathered 20 after 2 asks for Sunshine to come with a master key. That didn't work. An hour after our first ask we were able to get our stuff out of the room however to late to gain access to the first come first serve spa.
Bodde här 1 natt i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review of your recent stay with us. We are, however, disappointed that your experience did not meet your expectations and for that we would like to apologize. We hope to welcome you back during your future trips to the valley to improve your overall experience.

6/10 Okej

Karina

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to leave a rating. We look forward to welcoming you back during your future trips to the valley.

6/10 Okej

Kris

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i november 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to leave a rating. We look forward to welcoming you back during your future trips to the valley.

4/10 Dåligt

Douglas

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
This places is in need of a makeover!
Bodde här 1 natt i juli 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review. We hope to welcome you back during your future trips to the valley to improve your overall experience.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
a event with main kits would have been nice to know about. The location let us move to another building. it was great
Bodde här 2 nätter i november 2019
Svar från Mount Kidd Manor 9 nov. 2019
Thank you for taking the time to share your recent experience! We look forward to welcoming you back during your future trips to Kananaskis.

4/10 Dåligt

Nicholas

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
I stayed at Mount Kidd Manor in September. The temperature outside was right around 5 degrees. We arrived at our room and it was incredibly hot. The thermostat read over 30 degrees. We turned off the heater, turned off the fireplace and left out balcony door open for two straight days and 2 straight nights. The entire time the room was incredibly hot and uncomfortable. The TV in our room did not work. I called the front desk 3 times over the course of our stay. Nobody ever came to the room to even have a look at the TV. Upon checkout the Manager decided to give me a refund of $$100 for my resort fee. I spent $1100 on rooms and resort fees and all they could do after our stay was refund $100. The resort is absolutely beautiful, the food is good but pricey, you are 100% paying for the location. I would recommend that if you are going to stay at the resort, book one of the other more expensive hotels.
Bodde här 2 nätter i oktober 2019
Svar från Mount Kidd Manor 3 dec. 2019
Thank you for taking the time to write a review of your recent stay with us. We are, however, disappointed that your experience did not meet your expectations and for that we would like to apologize. We hope to welcome you back during your future trips to the valley to improve your overall experience

6/10 Okej

Katherine

Reste i grupp
Bodde här 1 natt i november 2019
Svar från Mount Kidd Manor 4 nov. 2019
Thank you for taking the time to leave a rating! We hope to be able to welcome you back in the future to improve your overall experience.