Lyxhotell i Kansas City

“The staff is excellent, the front desk and the bellman were a blast from the past at the excellent service you come to expect from a Westin. Where it fell short wet the amenities which I’ve been accustomed to in my previous stays. It’s a little thing, but when you pay $400 for a hotel room you expect better than 1 ply toilet paper. Their beds are still the best in the business though. Make sure you bring a step stool if you are shorter than 5’2”. The biggest “miss” was the food service. ...

“Everything clean. Staff generally friendly but desk people need to greet whenever someone comes in and doormen need to open doors each time. Older doorman was great. Bartender is Richard excellent. Lots to do nearby ”

“The bartender who worked Monday night (March 16) was extremely rude and unprofessional. We ordered two rounds of drinks. The espresso martini from the first round didn't taste like espresso at all, but I drank it anyway because I didn't want to be a pain. When we attempted to order a second round, we stood at the bar right in front of him as he passed us over to serve other customers for 3-5 minutes before I finally asked him if we could order a drink. He finally responded to me. I asked him a...

“Self Parking in a pasture was charged $20.00, a day (very sad) and I am disabled or else pay for Valet parking, which was much higher priced. Those are your options. Was not able to connect to WiFi entire time in room or in public areas of the resort. Took my granddaughter there for getting good grades in school as a surprise gift The Front desk was no help with the wifi connection, they told me to go back to my room and try Margaritaville Guest 2 WiFi that might work. (Never worked) -The...