Károlyi slott

Just don't. Your booking will say that room/unit will be guaranteed for late arrival, but they will re-sell your room if you don't call them before 7pm. They will not refund your money and they will offer you (if you are lucky) room of a size of broom closet. They have no idea how to honor and respect customers, they are greedy and dishonest. This is review of the management, not the property. Too many years ahead of them to learn about how to run business post communism. You are nothing to them as a client. They are always right and you are always wrong. We just left after they treated us with disrespect. Expedia refunded our payment. Be aware! Now let see how they will defend themselves and threaten me again. Just don't!

Just a great little hotel..

The hotel says customers have to notice them in case of late check-in, so we called the lobby around 20:15 on August 23 and a woman told us (on a dry and quite bothered tone) to send an email, which she simply replied to that it is fine to arrive late because the lobby is open 24/7. Upon our arrival, we got welcomed by a nice man at the lobby. We were glad it was not the same woman. The hotel is well-kept but looks more like a campsite. The room is not very nice for the price point, however we appreciate it was very clean. The lighting is awful though and it was impossible to create a nice atmosphere. Furthermore, the pillows are either way to small (flat like a carpet and small like a A4 paper sheet) or so big and high that you will snap your neck trying to sleep on them. The biggest surprise was the next morning, when the hotel blasted loud music starting from 08:00 non-stop. We could have sung along from our bed if we wanted to. So we went to the breakfast because it was literally impossible to sleep in. Do not expect a quiet start of the day. There are kids screaming and running around everywhere because of the playground located inside the restaurant. It was impossible to find a table away from the noise. The choice of food was poor and the quality was questionable, but one of the staff member was very nice to us. At last, the woman at check-out was very very nice but we felt relieve to finally leave this place. Very expensive for what it is...