Familjehotell i Kassiopi

"I have never written a hotel review before, however I feel compelled to write after my disappointing experience at MarBella. On our last night my family of 6 were moved into two rooms directly under the main restaurant. We heard scratching and scraping every time a guest moved their chair and especially when tables where moved. This was constant during restaurant open hours and cleaning afterwards which was 6-10pm and again from 7-12am during breakfast. We informed reception immediately to which they said they are aware of the problem and apologize. Neither myself or my children are noise sensitive whatsoever, but this was unbearable. When I requested to speak with management the next morning I was shuffled between staff and finally got an email that they will not compensate me despite being aware of the problem (many others had complained) and admitting it was unacceptable and charging full high-season price. As a result of this utter disrespect and terrible customer service I will now list the other issues with the hotel: 1. Not up to standard of cleanliness for a 5 star resort 2. Waited for 10-25 minutes for a table for breakfast and dinner at main restaurant every day. Admittedly it was probably during the busy hours but regardless there should not be that type of line to a restaurant (it was the only dining option for over half of the nights) 3. Many guests smoking in children friendly areas 4. Beer tasted like 5. Coffee very weak and watered down 6. I was consisten"

"Underbar litet mysigt hotell med underbar personal!!! Litet men mysigt"

"Vackra omgivningar med fin välskött trädgård och flera stränder att välja på. Utmärkt frukost med många varma och kalla alternativ. Jättesköna sängar, betydligt mjukare än de brukar vara runt medelhavet. Bra tryck i duschen. Tyst AC på rummet som gick att reglera själv. Vi använde även systerhotellets faciliteter som strand, pool och glassbar."

"Otroligt bra service av all personal. God frukost med bra utbud. Rummen var bra men behöver renoveras lite, speciellt badrummet. Nära strand och bra med supermarket i närheten. Busshållplats utanför hotellet som tar dig till Gouvia och Corfu stad. Finns inte så mycket utbud av restauranger i Dassia så vi tog alltid bussen till Gouvia eller Corfu stad. Bussarna var billiga och går ofta. "

"Hotell benitses arches tog emot oss med extrem vänlighet. Dem var snälla och visade hur vi bodde samt vart man kunde parkera. Däremot var vägen upp till parkeringen extremt brant och smal, samt parkeringsområdet ännu tightare, rekommenderar minsta hyrbilen som går att hitta. Själva området Benitses finns det inget att klaga på, säkert, mysigt, bästa miljön. Men på hotellet så behövde vi ständigt fråga om saker som de hade intygat om fanns, men som inte fanns. T.ex. badrumshanddukar, toalettpapper och soptunna för skräp fanns ej i studio lägenheten. Ganska tråkigt inredd lägenhet men väldigt funktionell! Skön säng och en iskall AC vilket var viktigt för oss."

"We booked this hotel expecting a luxurious all-inclusive experience, but sadly, it didn’t live up to its promise. The rooms were worn, the children’s bedroom smelled of damp, and we passed the same litter and cigarette butts every day on the path to our room. Inside, the room was poorly cleaned — dust, hair from previous guests, and insect remains in corners and drawers. The pool is too small for the number of guests, and sunbeds are always reserved. Staff seem kind but lack service training; misunderstandings were frequent. At lunch, I was scolded by a waitress after going to the bar to order — a surprising and unpleasant experience. Food quality was disappointing. Much of it appeared prefabricated, including dry pastries, bake-off bread, and soggy lunch dishes. Dinner buffet lacked taste and freshness. Restaurant Venezia was decent, but failed to showcase local ingredients. The Asian restaurant was worst of all, with frozen spring rolls & soggy noodles covered in Asian sweet sauce from a jar. The website presents a high-end image, but our experience was of a tired, mid-range resort in need of renovation, better cleaning routines, and significantly improved food and service."

"Superbra val när man vill ha nära nära till flygplatsen, strand och Korfus underbara stad!"

"A lot of ants in our eoom"

"Nära till flygplatsen, gångavstånd"