"This was my third time staying at this hotel, and it’s wonderful to see that they constantly make improvements year after year. I really enjoyed the newly renovated areas, the great food, and the exceptionally welcoming personnel (they were amaziiiing)!
One major improvement I highly appreciated this year was their focus on reducing waste. In previous years, the portions were much bigger and people often couldn’t finish their plates (don't get me wrong, wasting food is 100% on the customers). This year, they reduced the portion sizes—which is amazing because you can still have as much as you want anyway, but I noticed way less food going to waste!
Areas for Improvement: Smoking Policy: I am a non-smoker, and it was frustrating not having clearly delimited areas for smokers. I shouldn’t have to inhale someone else’s bad choices into my lungs while trying to enjoy my stay.
Bar & Beverage Consistency: The quality of the cocktails could definitely be improved. Some of the bartenders do a much more diligent job than others and also noticed a gap in the quality of the drinks depending on where you are; for example, the alcohol brands served at the beach bar were noticeably better than the ones at the pool bar. Consistency here would be great
To the management: I truly hope you pay your personnel well because they delivered 100% in every single one of my interactions with them <3
I would definitely recommend this place, and I will absolutely continue visiting them in the future!"