Värdeförvaringsskåp på rummet, skrivbord och arbetsyta för laptop
Se tillgänglighet

Recensioner av Econo Lodge

2 out of 5
Econo Lodge
300 North Ely Street, Kennewick, WA

Recensioner

6,8
10 - Fantastiskt i betyg. 110 av 538 recensioner" "
8 - Bra i betyg. 178 av 538 recensioner" "
6 - Okej i betyg. 118 av 538 recensioner" "
4 - Dåligt i betyg. 71 av 538 recensioner" "
2 - Väldigt dåligt i betyg. 61 av 538 recensioner" "

7,4/10

Renlighet

7,8/10

Personal och service

6,0/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Robert

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would not stay here with a family.
Bodde här 1 natt i maj 2024
Svar från ArielleS 13 maj 2024
We appreciate you taking the time to fill out the survey as your feedback is important to us to better our services.

6/10 Okej

Karen

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från ArielleS 1 maj 2024
We appreciate you taking the time to fill out the survey.

2/10 Väldigt dåligt

Tracy

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My 11yo daughter and I checked into the Econolodge in Kennewick, WA last weekend. For the rate of the hotel, I wasn’t expecting anything fancy, but I was NOT expecting how unsanitary and, frankly, unsafe I felt at that hotel. Walking in, all the trash cans outside the building were overflowing with trash toppling onto the ground. There was a smell of cigarette smoke, but that I expected since there was NS and S options available. However when we got to our room, the overwhelming odor of urine was disgusting! In addition, the light switch for the bathroom wouldn’t turn on. Homeless people were loitering in the back packing lot. We checked right out.
Bodde här 2 nätter i april 2024
Svar från ArielleS 2 maj 2024
We appreciate you taking the time to fill out our survey. We are sorry to hear that you had a bad experience at our hotel. We assure you we are working hard in these areas to better our establishment.

2/10 Väldigt dåligt

Katrina

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is literally the worst place I’ve ever stayed. It was extremely unclean, and felt very unsafe. Please do not stay here.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Nancy

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
When I first drove up to register, there was a homeless man sitting on the ground in front of the parking spot, and he watched me intently as I went in to register. There was no staff at the desk, but a phone with a note saying pick it up to call an attendant. I picked it up and it rang, but no answer. I did this three times before the person answered and came 5 minutes later. She was very nice. I drove around back to my room and there were several sketchy looking vagrants and smokers constantly around the hotel. The room was pretty good, but then I saw the bathroom. There were about 6 flies in the bathtub bigger than a fruit fly and smaller than an average house fly. I used the bathmat/towel to kill them, but every time I went into he bathroom there were 6-10 more. They did not seem to go into the bed area, which was good, but it was still unsettling and a bit disgusting. All night long, until about 5:00 a.m., people would walk by my door/window talking and it would wake me up, and the air/heater was extremely loud, so I turned it off. I got about 2 hours of sleep. Plus, at midnight a random pick-up truck was parked over the line right next to my car and a man was in rummaging, so I hit my lock button on my car to make it beep and he left. There was no continental breakfast even though they showed it in the pictures. I tried the ice machine at night and the next morning at 7:00 a.m., and no ice either time.
Bodde här 1 natt i april 2024
Svar från ArielleS 29 apr. 2024
We appreciate you taking the time to write this review. We are sorry your experience with us did not meet your expectations. We appreciate the feedback and will be meeting with the head of each department to make sure we are working hard to get these issues fixed.

2/10 Väldigt dåligt

Gloria

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booking online the pictures are extremely old! There were homeless sleeping on the pavement in the parking lot, people living in cars in the parking lot, druggies everywhere. We did not check in because we didn't feel safe to even be in the parking lot.
Bodde här 1 natt i april 2024
Svar från ArielleS 29 apr. 2024
We are sorry to hear that your experience did not meet your expectations. We are working very hard to fix these issues.

2/10 Väldigt dåligt

Hugh

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Big traffic noise and a night long barrage of noise from the room next door
Bodde här 1 natt i april 2024
Svar från Arielle S 5 apr. 2024
We are sorry we did not meet your expectations. We appreciate your feedback and will be working hard to fix the issues at hand. We hope you will consider our hotel for a future stay to see we have worked to fix the issues.

2/10 Väldigt dåligt

Mark

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There were homeless people hanging around parking lot, had multiple knocks on door after i had fallen to sleep, i left at 2am because i did not feel safe.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 29 mars 2024
I'm very sorry to hear about your experience and that we failed to meet your expectations. I hope you will reconsider giving us another opportunity to serve you in the future.

2/10 Väldigt dåligt

Jeff

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Arielle Smith-front desk manager 17 mars 2024
We are sorry you were unhappy with your stay. We are working hard to improve issues that have been brought to our attention.

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
Cockroach
Bodde här 2 nätter i februari 2024
Svar från Lisa Schmidt 23 feb. 2024
Thank you for choosing to stay with us and am sorry if you found this in your room, however I have not been made aware of this and we have not had any issue prior to this or after.

10/10 Fantastiskt

Luretta

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfortable and peaceful
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 24 jan. 2024
Thank you for choosing to stay with us and taking the time to write a review. I appreciate your great comments and will be passing this on to the staff.

6/10 Okej

Krista

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 24 jan. 2024
Thank you for choosing to stay with us and taking the time to give a review. Please come again when you are in our area.

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was very clean, but what i liked most was the Staf service ,the lady was so kind and helpful, she should get a raise $ . Thanks you.
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 24 jan. 2024
Thank you for choosing to stay with us and leaving a great review. Please come again when you are in our area.

10/10 Fantastiskt

Lindsey

Gillade: Personal och service och boendets skick och faciliteter
Great staff!!
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 17 jan. 2024
LindseyThank you for your great review please come and stay with us soon.

10/10 Fantastiskt

Lindsey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love love love front desk
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 17 jan. 2024
Thank you for your great review please come and stay with us soon.

10/10 Fantastiskt

Lindsey

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
If your a private person, and like your privacy. This is your hotel.
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 17 jan. 2024
Thank you for your great review please come and stay with us soon.

10/10 Fantastiskt

Craig

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 17 jan. 2024
Thank you for your great review please come and stay with us soon.

10/10 Fantastiskt

John

Gillade: Bekvämligheter
It was good
Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 17 jan. 2024
Thank you for your great review please come and stay with us soon.

2/10 Väldigt dåligt

Lilly

Bodde här 1 natt i januari 2024
Svar från Lisa Schmidt 17 jan. 2024
Thank you for your great review please come and stay with us soon.

8/10 Bra

Marjean

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Need to make sure that freezer of the Refrigerator don’t have so much ice and if so need to make sure ice doesn’t over run it and some doesn’t look brown
Bodde här 1 natt i december 2023
Svar från Lisa Schmidt 22 dec. 2023
Thank you for choosing to stay with us. We appreciate your cements and concerns and are sorry for any inconvenience the refrigerator may have caused. I will let housekeeping know of the issue.Thank you again.

2/10 Väldigt dåligt

Aaron

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Would not recommend.
Hotel room was fine, bathroom was disgusting, room reeked of smoke even as a non smoker room. Room next door to ours decided to have a fight at 2 am inside and outside the room. Drug dealers and crackheads all over the parking lot.
Bodde här 1 natt i december 2023
Svar från Lisa Schmidt 22 dec. 2023
AaronI am so sorry that you had issues with your stay. I will forward your concerns to the correct departments so that we can approve on our customer satisfaction.

6/10 Okej

Tony

Gillade: Personal och service
The housekeeper should have checked with the front desk to know that I had arranged for a later checkout -- before knocking on my door to remind me about the checkout time. She didn't seem friendly at all.
Bodde här 1 natt i december 2023
Svar från Lisa Schmidt 12 dec. 2023
TonyMy apologies for any inconvenience this may have caused. Rest assured I will speak with my Housekeepers.

4/10 Dåligt

Argi

Gillade inte: Renlighet och boendets skick och faciliteter
It's noise. People next door was coming in an out with a noise door. Couldn't sleep the entire night. Not recommended.
Bodde här 1 natt i december 2023
Svar från Lisa Schmidt 12 dec. 2023
Agrii am sorry for any inconvenience that this may have caused. I will be speaking with my staff to see what we can do better to resolve these issues.

2/10 Väldigt dåligt

Job

Bodde här 1 natt i december 2023
Svar från Lisa Schmidt 17 jan. 2024
Sorry to hear that your stay was not enjoyable as it is always what we hope for.

6/10 Okej

Layne, Spokane

Bodde här 1 natt i november 2023
Svar från Lisa Schmidt 22 dec. 2023
Thank you for choosing to stay with us. We always appreciate it when guests leave a review. We want to provide the best possible service and it helps us to achieve this.

2/10 Väldigt dåligt

Todd

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This was the worst stay of my life. People were moving the furniture around the room upstairs the entire time, both day and night. I would have contacted the office but there is no phone in the room. The water was cold and there were bugs all over the bathroom.
Bodde här 1 natt i november 2023
Svar från Lisa Schmidt 30 nov. 2023
Sorry for any inconvenience that you experienced. I will be forwarding your review to the correct departments.Again my apologies.

2/10 Väldigt dåligt

Yered

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This place needs a complete overhaul and doesnt justify paying over $50 per night, although their price is $85 per night. There are zombies and crackheads EVERYWHERE. I MEAN EVERYWHERE, walking, partying, loitering, at ALL HOURS of the night. Do yourself and your loved ones a favor, and STEER CLEAR. You will not sleep a wink if you stay here.
Bodde här 2 nätter i november 2023
Svar från Lisa Schmidt 24 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope for an opportunity to properly host you in the future.Sincerely,Lisa SchmidtAssistant General ManagerEcono Lodge5097836191

2/10 Väldigt dåligt

Misty

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Grossest place ever. Do not recommend. Drug addicts and homeless people. The front desk person walked us to the room and had to make sure no one was in it. Do not recommend. Paid for 2 double beds got one gross king.
Bodde här 1 natt i november 2023
Svar från Lisa Schmidt 20 nov. 2023
Sorry to hear that we did not meet your expectations as that is always our goal.

2/10 Väldigt dåligt

Christina

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Lisa Schmidt 9 nov. 2023
Thank you for taking the time to let us know how we are doing your opinion is very important to us as it helps us to improve.

2/10 Väldigt dåligt

Jeremy

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
2 door locks broken, everything was dirty, walls, sheets
Bodde här 1 natt i november 2023
Svar från Lisa Schmidt 9 nov. 2023
Thank you for taking the time to let us know how we are doing. I am sad to see that we did not meet your expectations. We do take your concerns seriously and will advise the correct department so that we can improve.

2/10 Väldigt dåligt

Shawna

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not a good place to stay. Unsafe and very unprofessional.
Bodde här 1 natt i oktober 2023
Svar från Lisa Scmidt 11 okt. 2023
Thank you for taking the time to give a review. I am sorry that e failed to meet your expectations. We do hope that you will give us another try as we are trying to improve.

6/10 Okej

Janet

Gillade inte: Personal och service
I liked that there was a safe in the room. I didn't like that staff at the front desk kept my ID card until the next morning when I inquired about it. I think they could have called my room. As U was leaving there was what appeared to be a homeless person digging through the garbage and another smoking something from a pipe.
Bodde här 1 natt i september 2023
Svar från Lisa Schmidt 28 sep. 2023
Thank you for taking the time to write a review. We appreciate your feedback. I am sorry that we failed to meet your expectations.

4/10 Dåligt

Sean

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The bath towels were stained and the fridge wasn't clean, and had a nasty smell that made the whole room stink
Bodde här 1 natt i september 2023
Svar från Lisa Schmidt 12 sep. 2023
Sorry to hear about your experience. We do take your concerns seriously and will let the correct department know about your concerns.

2/10 Väldigt dåligt

Lindsay

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thieves
We didnt get a stay because your site booked us for the wrong day and refused to change the date for us or give refund. Customer service was not helpful and claim department was even worse. Your company literally stole from us
Bodde här 1 natt i augusti 2023
Svar från Lisa Schmidt 31 aug. 2023
LindsayI am really sorry that you had this experience with the 3rd party that you went through. We would be more than happy to make your reservation directly with our hotel

10/10 Fantastiskt

Chucknmary

Bodde här 1 natt i augusti 2023
Svar från Lisa Schmidt 12 sep. 2023
Thank you so much for your kind review. Please let us know if we can accommodate you again.

10/10 Fantastiskt

sean

Bodde här 1 natt i augusti 2023
Svar från Lisa Schmidt 12 sep. 2023
Thank you for your kind review we appreciate you for choosing to stay with us. Please let us know if we can accommodate you in the future.

10/10 Fantastiskt

Chucknmary

Bodde här 2 nätter i augusti 2023
Svar från Lisa Schmidt 31 aug. 2023
Thank you for taking the time in leaving us a review on your stay with us. I am so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!Sincerely,

10/10 Fantastiskt

Chucknmary

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff there are awesome! Friendly and funny!
Bodde här 1 natt i augusti 2023
Svar från Lisa Schmidt 10 aug. 2023
Thank you for your positive review.Please come back soon it was our pleasure to have you stay.

10/10 Fantastiskt

Chucknmary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 2 nätter i augusti 2023
Svar från Lisa Scmidt 9 aug. 2023
Thank you for your positive review. We are so glad that you enjoyed your stay and we hope to see you again soon.

6/10 Okej

Debra

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
You get what you pay for and it was okay
It was fine since we really didn't stay there during the day because we were traveling from Seattle to Walla Walla. It was not luxury for sure, the rooms did not look like the pictures on the website of the room we were in. But overall, it was fine for the price, and it worked.
Bodde här 2 nätter i juli 2023
Svar från Lisa Scmidt 1 aug. 2023
Thank you for choosing Kennewick Econo Lodge and taking the time to give a review, we appreciate your cements.

10/10 Fantastiskt

Chucknmary

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Love the staff
Bodde här 2 nätter i juli 2023
Svar från MS 24 juli 2023
Thank you for choosing to stay Econo Lodge. We are delighted to know you enjoyed your recent experience with us and appreciate you taking the time to write a review. It was a pleasure having you as our guest and we hope to welcome you back soon.

2/10 Väldigt dåligt

Misty

Gillade inte: Boendets skick och faciliteter
A bunch of bums out side and dirty.
Bodde här 1 natt i juli 2023
Svar från Lisa Scmidt 21 juli 2023
I am sorry that you didn't enjoy your stay.Thank you for taking the time to write a review.

10/10 Fantastiskt

Mariska

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were incredibly helpful, especially Gina who worked the evening shift. Room was clean. It was a bit noisy as i work nights and sleep during the day but other than that the stay was great!
Bodde här 1 natt i juli 2023
Svar från DS 24 juli 2023
Thank you for highlighting our associate's professional service. We look forward to welcoming you again!

10/10 Fantastiskt

Lisa

Bodde här 1 natt i juli 2023
Svar från Lisa Scmidt 9 aug. 2023
We are so glad that you enjoyed your stay and we hope to see you again soon.

10/10 Fantastiskt

DIpak

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2023
Svar från Lisa Scmidt 28 juni 2023
Thank you for your positive response I will pass it on to my employees. Please come again soon.

10/10 Fantastiskt

Justine

Gillade: Renlighet och personal och service
good enough
Bodde här 1 natt i juni 2023
Svar från Lisa Scmidt 28 juni 2023
Thank you for responding we appreciate the great score.We hope that you return again soon.

10/10 Fantastiskt

Sarajoy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Lisa Scmidt 23 juni 2023
Thank you so much for the positive review. We enjoyed having you stay with us and we hope to see you again soon.

6/10 Okej

Puamemea

Gillade inte: Boendets skick och faciliteter
I was charged 23 dollars stating it's a deposit. Still haven't received it. I did not damage anything in the unit so it surprised me that I was charged 23 dollars at check in.
Bodde här 2 nätter i juni 2023
Svar från Lisa Scmidt 23 juni 2023
Sorry for the issues you had with the deposit, if you pay with a card it does take up to 7 business' days for the funds to go back into your account.

8/10 Bra

Kathleen

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Lisa Scmidt 23 juni 2023
Thank you for taking the time to let us know how we are doing. We enjoyed having you here and hope to see you again soon.

4/10 Dåligt

Tamra

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Management 1 juni 2023
Thank you for your review as it helps us to improve