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Recensioner av Super 8 by Wyndham Kennewick

2 out of 5
Super 8 by Wyndham Kennewick
626 N Columbia Center Blvd, Kennewick, WA

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 337 av 1003 recensioner" "
8 - Bra i betyg. 353 av 1003 recensioner" "
6 - Okej i betyg. 158 av 1003 recensioner" "
4 - Dåligt i betyg. 88 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 67 av 1003 recensioner" "

7,8/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024

6/10 Okej

Kevin

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Only 1 ice machine and it was on the 1st floor. Door key didn't work. Not enough outlets in toom.
Bodde här 1 natt i maj 2024
Svar från General Manager 15 maj 2024
Dear Kevin,Thank you for staying with us and for your feedback and suggestions. We are disappointed your visit was not as expected, and we apologize for any inconvenience. Your comments are important to us, as we always look for ways to enhance the guest experience. Again, thank you for your review, and we hope you will consider staying with us the next time you visit the area.

8/10 Bra

Anastasia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great pool, quality breakfast given the price, super amazing and friendly service from the front desk! Unfortunately had to deduct a star because the wifi was unbelievably slow and we had to work while there.
Bodde här 2 nätter i maj 2024
Svar från General Manager 12 maj 2024
Dear Anastasia,Thank you for choosing to stay with us and for your feedback. We are glad our sparkling pool, tasty breakfast, and quality service exceeded your expectations; however, we apologize for any issues with our internet service. This is not a typical occurrence, and we will be sure to look into the issue further. Again, thank you for being a valued guest, and we look forward to your next visit!

4/10 Dåligt

Tony

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Room was not cleaned well , especially the bathroom. Weird smell in room .
Bodde här 1 natt i maj 2024
Svar från General Manager 9 maj 2024
Dear Tony,While we thank you for being our guest and sharing your feedback, we hope you'll accept our sincerest apologies for any housekeeping issues you encountered during your stay. We want to assure you that we do engage in deep cleaning processes, and we appreciate you informing us of a need to address our housekeeping policies and procedures. Thank you for your comments. We hope to see you again and impress you with our improvements.

8/10 Bra

Sandy

Reste med familjen
Gillade: Bekvämligheter
Not wasy to find, but has restaurant's close
Bodde här 1 natt i maj 2024
Svar från General Manager 8 maj 2024
Dear Sandy,Thank you for your feedback. We understand that finding our hotel may have been challenging, and we apologize for any inconvenience. We appreciate your review and hope to welcome you back to Super 8 by Wyndham Kennewick for a more seamless experience in the future!

10/10 Fantastiskt

Michael

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice stay here. We travel a lot for work and find ourselves in Super 8 hotels a lot. This one is very nice. Rooms are clean, staff is very polite and the area is safe.
Bodde här 1 natt i mars 2024

6/10 Okej

Eugene

The beds need an upgrade.
Bodde här 2 nätter i april 2024
Svar från General Manager 1 maj 2024
Dear Eugene,Thank you for being our guest and sharing your feedback. We know how important a good night's sleep is, so we are sorry the bed didn't meet your needs. Your comment will be shared with the team, as we are always working to improve. We look forward to welcoming you back and impressing you further.

4/10 Dåligt

Andrew

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Property is run down with bare carpet, scratched furniture and missing paint. The towels and toilet paper were thin and itchy.
Bodde här 2 nätter i april 2024
Svar från General Manager 1 maj 2024
Dear Andrew,Thank you for your feedback. We're sorry to hear your room wasn't up to our usual standard. We will use your feedback to continually improve upon our guest accommodations. We would appreciate another opportunity to provide you with the excellent experience you expect and deserve.

10/10 Fantastiskt

Russell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel for family. Pool was clean and not busy. Breakfast was substantial! The garbage truck could've chosen a different time to empty the bins, tho. It was way earlier than we were wanting to wake up!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Terri

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The woman checking us in was very friendly
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Omar

Ambiente tranquilo
Bodde här 1 natt i april 2024

10/10 Fantastiskt

J

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was centrally located which made it nice when trying to find places to eat or to go shopping. The staff was friendly. The room was clean, but the beds were firm and hard to sleep on. Breakfast was free with many food choices which was also nice.

8/10 Bra

Carl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good service; room was comfortable; conveniently located.
Bodde här 1 natt i april 2024
Svar från General Manager 25 apr. 2024
Dear Carl,Thank you for choosing Super 8 by Wyndham Kennewick and for sharing your kind review. We are delighted with our comfortable accommodations and wonderful service were exactly what you needed for a great stay. We look forward to welcoming you back again soon.

10/10 Fantastiskt

Luis

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Charlet

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We had a good stay the kids had fun at the pool and hot tub they had a great variety for breakfast they had muffins,waffles,bagles and cream cheese,biscuits and gravy,cereal and fruit and the staff was friendly i dont have any complaints i got what i paid for and i thought it was awsome that apple bees is right next door and they also have a trampoline park right across the road and target was less then a mile away
Bodde här 1 natt i april 2024
Svar från General Manager 20 apr. 2024
Dear Charlet,Thank you for taking the time to share your feedback. We're delighted to hear that your family had fun at our pool and hot tub and enjoyed the variety offered at breakfast. However, we regret that your rating does not reflect the positive visit you had. Nonetheless, your satisfaction is our priority, and we hope to welcome you back for another fabulous experience.

10/10 Fantastiskt

Norah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Jonathan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best motel for the dollar.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

TERRY

Reste med sin partner
Staff pleasent
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Blanca

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good night rest and great breakfast!
Bodde här 1 natt i april 2024

6/10 Okej

Mike

Reste med sin partner
It's a super 8. It was alright for te price
Bodde här 1 natt i april 2024
Svar från General Manager 17 apr. 2024
Dear Mike,Thank you for completing our survey and sharing your thoughts. We're glad that you found value in your recent stay with us. Your feedback is valued as we constantly aim to make the appropriate changes and improvements to enhance our guest experience, so we appreciate you sharing your comments. We look forward to welcoming you back soon for an even more exceptional visit.

8/10 Bra

Belen

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Shirley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location and accommodations for the price!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Bob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
awesome service! clean and respectful
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

JEREMIAH

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bad mattress, terrible 'breakfast', TV didn't work right.
Bodde här 1 natt i april 2024
Svar från General Manager 14 apr. 2024
Dear Jeremiah,Thank you for coming to us with your concerns. Please accept our sincere apology for your unsatisfactory stay. Your comments will enable us to address the issues you mentioned. We value your input and hope for a chance to deliver a better experience in the future.

6/10 Okej

Marina

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice and everything g was clean the only thing that I didn’t like was the smell, it smelled like dirty socks. I assumed the carpet is old and stinky.
Bodde här 2 nätter i april 2024
Svar från General Manager 13 apr. 2024
Dear Marina,Thank you for your review. It was a pleasure having you as our guest recently, and we appreciate you mentioning the high standards of cleanliness we adhere to. That said, guest comfort and satisfaction are of the utmost concern to us, and we will have a discussion with housekeeping to ensure any odor issues are swiftly resolved. We hope to welcome you back in the future for a seamless stay worthy of a perfect rating.

6/10 Okej

Deena

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Jeff

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This was not a very clean property. The curtains in our room literally had snot on them... Yes, snot... From a human nose. The room smelt very musky. The bed was very uncomfortable. Staff were friendly. Location was convenient.
Bodde här 1 natt i april 2024
Svar från General Manager 8 apr. 2024
Dear Jeff,Thank you for choosing to stay with us during your recent trip. While we're glad you enjoyed our convenient location and friendly service, we're disappointed to learn we fell short of expectations in other aspects. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, we take your comments seriously and will promptly address them with our team. We appreciate your feedback and wish you safe travels ahead.

8/10 Bra

Rainnia

Reste med sin partner
Bed passed black light test but the rest…NOT
Bodde här 1 natt i april 2024
Svar från General Manager 8 apr. 2024
Dear Rainnia,Thank you for taking a moment to review your recent experience. Based on your rating and comment about the bed, it seems you enjoyed your overall experience. However, cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you reaching out and hope to welcome you back in the future.

10/10 Fantastiskt

Amr

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel is in center of town.. the reception desk is very friendly and nice .. vending machines not working.. housekeeping staff is very loud and you can hear them clearly talking in corridors
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Gordon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value n service
Bodde här 1 natt i mars 2024

6/10 Okej

narv

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Rooms and hotel not very clean at all need full renovation and even room were not cleaned
Bodde här 1 natt i mars 2024
Svar från General Manager 1 apr. 2024
Dear Narv,Thank you for sharing your feedback with us. Ensuring a pristine environment is pivotal, and we're concerned to learn about your disappointment. We're committed to enhancing our standards and facilities, and our team eagerly awaits your return for a more satisfying experience.

10/10 Fantastiskt

raj

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Norman

Affärsresenär, Reste med sin partner
Clean, inexpensive, friendly staff
Bodde här 2 nätter i mars 2024
Svar från General Manager 29 mars 2024
Dear Norman,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with pristine accommodations and friendly service, so we're thrilled our commitment to both shone through during your visit. If there was anything we could have done differently to improve your experience even more, please don't hesitate to reach out to us offline. The pleasure was all ours, and we hope to welcome you back in the future.

6/10 Okej

elida

Bodde här 1 natt i mars 2024
Svar från Front Desk 24 mars 2024
Please come again and give us a chance to improve on your next stay.

8/10 Bra

Pamela

Reste med familjen
Gillade: Renlighet och personal och service
Staff was friendly
Bodde här 1 natt i mars 2024
Svar från General Manager 19 mars 2024
Dear Pamela,Thanks for visiting Super 8 by Wyndham Kennewick. We're happy you noticed our focus on friendly service! Safe travels, and come back soon!

6/10 Okej

Craig

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Adjoing room with very noisy people until early morning hours.
Bodde här 1 natt i mars 2024
Svar från General Manager 18 mars 2024
Dear Craig,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about noise from other guests. Our staff is always happy to assist in situations like this. If you're in the area again, please consider coming back to see us.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Bekvämligheter
Had to have my door key reprogrammed every day. The 24 hour wifi account is a joke because it makes you sign in more often than that. The only good thing is they do have a breakfast and they are within walking distance to other restaurants
Bodde här 6 nätter i februari 2024
Svar från General Manager 15 mars 2024
Dear Frank,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our tasty breakfast and convenient location added to your experience. However, we apologize for any issues with the keys and WiFi. We recognize the frustration this caused, and we'll look into your comments further. Should you be in the area again, we'd appreciate the chance to provide you with a more enjoyable visit.

8/10 Bra

Connor

Gillade: Renlighet, personal och service och bekvämligheter
Just had a weird smell on the first floor and same with the rooms. But it was a good place to stay
Bodde här 2 nätter i mars 2024
Svar från General Manager 15 mars 2024
Dear Connor,Thank you so much for the high rating. That being said, we're sorry to hear about any unpleasant odor during your visit. Our housekeeping team will be sure to look into your comments further and make improvements where necessary. We hope you'll come back and join us again soon.

10/10 Fantastiskt

Omar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Buen servicio
Bodde här 1 natt i mars 2024
Svar från Front Desk 24 mars 2024
we are so happy to have you stay with us.

8/10 Bra

Bonnie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Creamer at breakfast would be nice.
Bodde här 1 natt i mars 2024
Svar från General Manager 7 mars 2024
Dear Bonnie,We appreciate your suggestion for improving the breakfast experience at our hotel. Despite your concern, we hope our accommodations were perfect for your needs, and we look forward to making your next stay even better!

10/10 Fantastiskt

Kim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was clean
Bodde här 1 natt i februari 2024
Svar från Front Desk 29 feb. 2024
Thank you for your response, they do help us with our overall satisfaction for the guest.

8/10 Bra

Bonnie

Bodde här 1 natt i februari 2024
Svar från Carolyn 24 mars 2024
We are happy to hear that you had a pleasant stay with us.

8/10 Bra

Maria Angelica

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
No realizaron limpieza adecuada en la habitación.
Bodde här 1 natt i februari 2024
Svar från Front Desk 21 feb. 2024
I'm so sorry to hear this. Thank you for letting us know. We are glad that even though you experience this that you still had a good stay with us.

8/10 Bra

tom

Bodde här 1 natt i februari 2024
Svar från Carolyn 24 mars 2024
Thank you for your response to your stay i am glad you enjoyed your stay.

2/10 Väldigt dåligt

Emily

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had another guest have a key to our room and was called at 6am to ask what car is ours after giving that information upon check in already. Woke our baby twice.
Bodde här 1 natt i februari 2024
Svar från General Manager 14 feb. 2024
Dear Emily,We appreciate your feedback, and we truly apologize for the problems that you encountered during your stay. Rest assured that this does not represent our usual level of service. We'll look into your comments further, and we hope you'll consider staying with us again should you be back in town.

6/10 Okej

Sandra

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
People was loud and noisy all night we couldn't sleep.
Bodde här 1 natt i februari 2024
Svar från General Manager 14 feb. 2024
Dear Sandra,Guest satisfaction means everything to our team, so we're sorry you dealt with some noise issues. It's always our recommendation to reach out to the front desk to see if they would be able to rectify the situation. We hope that otherwise, you enjoyed your stay, and we look forward to welcoming you back and impressing you further.

10/10 Fantastiskt

Loreen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well located
Bodde här 1 natt i februari 2024
Svar från Front Desk 21 feb. 2024
It's nice to know that the Location was a perk of your stay. Look forward to having you back soon.

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Rummets bekvämlighet
Walls are very thin and can hear everything in the next room. Even the people ubove walking around. Left early because of the people running in and out.
Bodde här 1 natt i februari 2024
Svar från General Manager 13 feb. 2024
Dear Valued Guest,Thank you for your feedback on your recent stay with us. It saddened us to learn that your stay was disrupted by the noise made by other guests. We apologize for the inconvenience and will have our team look into this for you. We hope to get the chance to give you the stay that you deserve on your next visit to Kennewick.

8/10 Bra

Andres

Affärsresenär
Gillade: Bekvämligheter
N
Bodde här 8 nätter i februari 2024
Svar från General Manager 13 feb. 2024
Dear Andres,Thank you for choosing to stay with us during your recent trip. While we appreciate the good rating, we'd like to read more about your experience as guest feedback is very important to us. We look forward to connecting with you.

10/10 Fantastiskt

elida

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Front Desk 24 mars 2024
We are so happy you had a pleasant experience at our entablement please come again.