Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We were mostly satisfied with our experience with Red Hawk Lodge and Summit County Mountain Retreats, but it wasn't perfect. They gave good instructions in the web pages and emails. We were able to find the key box and condo easily. The 4:00 check-in would have delayed us, but it fortunately turned out the room was ready a bit early. The underground parking was OK, but one of our keys didn't work on the garage (or on the outside doors). The room was clean and equipped as described. Much quieter than some of the other condos we have rented in Keystone! The two of us in the master suite were satisfied, but the other two guests were not: We only got 3 keys (and one key did not work in the outside door). We were told that we could only use the garage for one car. The guest bath had towels, but no soap, shampoo, conditioner, the shower was cold and the hair dryer didn't work. In fairness, we didn't think it was worth calling to complain, so we don't know if it would have been made better. We would stay again.