I’m sure under usual circumstances this place was better than our stay....
We were already in Hawaii for a week and moved to this condo. We called the day before to approve early check in and they said yes. We arrived and the manager was terrible. These were his phrases, “You know, ‘they’ don’t want you here.” Then he said he was heading to the beach so if we wanted early check in we needed to call Lady1 and Lady2, here are their numbers. Huh? Ok, we can do that.
We texted them and they explained how inappropriate it was for us to text their Personal Phones.
We wouldn’t have packed up all our fridge food and 3 young kids to wait in the parking lot there for 3 hours...but oh well. The place was beautiful!
Grounds were well kept, specific condo was clean. Basic kitchen supplies were provided...all better than expected.
The manager continued to be rude and opposite of ‘Aloha’ our entire stay, eventually causing our early departure.
We were thankful for the refund for unused nights.
We loved the beauty of this location but won’t return unless they ever have a new on site manager. Our takeaway was “You are Unwelcome Here”.