We had limited choices with this trip due to last minute changes to our schedule and some of the concerns in previous reviews, we were certainly aware of, so some of them will be repeats.
We have stayed at the Palms a number of times over the past 11 years in our 9 trips to Maui. This was our most disappointing accommodations to date.
I will start with the positives. The unit was clean when we arrived and the layout, state of the Palms complex and space are excellent, as is true of all of the Palms units we have stayed in. The location of the complex is great. It is close to numerous great beaches, and in a quiet area. There is a beach you could walk to, but generally you would drive to the beach.
The unit is on the road and facing the road. The traffic noise makes the lanai much less enjoyable than other units and before staying here I never noticed how many people in Maui feel the need to have excessively loud motorcycles that they race down the hill. Otherwise the lanai is spacious, similar to other units. The Barbecue needs to be replaced. The burners are all worn out and flames shoot everywhere. It is not easy to light as a result.
The appliances are dated and the cooktop, combined with the extremely warped frying pans make the cooking experience, “interesting”. We took to propping up the handles of the frying pans with a coffee cup or a box to keep the pan in at least some contact with the heat of the cooking surface. The washer is so loud that you really can’t tolerate being in the unit when it is running.
The sink in the kitchen requires “just the right jiggle” to get it to stop pouring water and “the perfect jiggle” to prevent it from dripping water at all hours. The main bathroom sink handle was loose and came off in my hand. The shower curtain rod is missing a pad on one side and falls off unexpectedly.
The beach gear really just included 4 chairs and a small cooler and cooler bag. There were no beach towels and we had to run out and buy those on our first day. There are no boogie boards, which I understand are not a requirement, but this is the first of the units we have rented that have not had these.