"The hotel is in a great location on a little side street with very little traffic. The staff were very helpful and recommended what to do in Hanoi. The stairs and the common restroom were pretty dirty and worn and there was no soap either, and there were these little tiny flies in the elevator aswell. The room was kind of nice though and were clean enough but pretty old and worn out. The best thing was the beds. They were really comfy. The breakfast was alright even though you needed to walk like 100 meters to a different hotel because they don't serve breakfast at the Lotus Boutique Hotel. For the price, the stay was pretty decent I would say."