Hotell i Kirkwood

“Pass key to the room we were originally assigned to did not work which required back and forth to the front desk and wasted time. There was no coffee in the room. Multiple things were broken. I escalated the issues with no response or help from anyone.”

“Great property and staff is very communicative! Easy to check-in/check-out. We were late to check in and had an issue with the lock accessing our keys. We could reach out to them easily, and staff was there to help in 5-7mins. 10/10 recommend if you're looking for a group stay. ”

“it was good”

“We enjoyed our one-night stay. The hotel was very clean and conveniently located, the staff was friendly and super helpful, and everything worked out great for us. Thank you.”

“Was a very good value. Placed quite close to key attractions like Zephyr Cove & Emerald Bay”

“Todd was very kind and helpful. Room was adorable and super clean. Just spent one night while traveling through but would definitely go back.”

“Great, considerate staff, location is ideal and they let you leave your car all day. Very clean, walkable to lots of food options and perfect if you just need a bed so you can ski.”

“They didn’t have AC they had fans properly need maintain rooms needs to be remodel”

“Very friendly reception and service. We felt very welcome. Our room was newly renovated. There is nothing but forest around and we knew that so had bought food in the last village before we got there and could heat it in the micro in the room. ”

“We had a nice stay. It was perfect for a little cabin in the woods for the price.”

“Nice hotel. Nice room with newly remodeled bathroom. Room had a beautiful view of the lake.”

“Nice staff, clean rooms, AMAZING spot close to all the good stuff, tons of on-site parking! Would go again”

“Black Bear Lodge was such a nice surprise! The rooms and decor are tasteful and very comfortable, and the true test is the quality linens and towels and extra pillows without asking. The grounds show personal touches like flower beds, raised planters, terraced areas with multiple seating options, and best of all is the total peace and quiet. You are close to South Shore if that is your thing, and skiing at Heavenly in winter is right up the road—you can see Gun Barrel from your room. The staff...