Hotell nära Kokilaben Dhirubhai Ambani Hospital

“I didn't sleep for 36 hours and didn't had food for 12 hours when arrived late in the afternoon at Shera Hotel and Banquet Navi Mumbai. Totally exhausted i expressed this towards the manager and staff. They acted at once, unburden me, ordered food for me, and settled me in my room. All in all Shera Hotel has a very professional and caring Manager and Team and they all speak very good english. I was positively surprised by the high quality standaard of the total staff. Furthermore the hotel...

“Highly recommended from check in to check out the staff were amazing. We felt welcomed and cared for. The food is fresh, great variety and delicious. ”

“Excellent service and good food!”

“Compared to price this hotel has few issues needs to be addressed immediately. Everything is reactive than pro-active.The cleanliness and maintenance are certainly big one. Countertops, bathrooms, chairs are either uncleaned or broken. Bathroom showers has standing water issues, dirty smell, countertops have stains.Non smoking rooms have smoking smell, chairs had cigarette holes. In short, daily cleanliness and maintenance is not done properly. Hotel lobby is very congested. Main service desk...

“Very good ”

“Towel and bed sheets had rust stains baked in. ”

“Room smells , bathroom not very clean. not had really good experience . But staffs are good and supportive ”

“Remember to bring you own hair dryer, need to let the water flow for like 4-5 minutes before you can have the hot water in the shower. The bed sheet and towels seemed old but clean.”

“I had to change 2 rooms from cockroaches on bed and lack of pest control in hotel. Breakfast is free and included in booking but front desk said i should pay. Front desk hangs up the phone when I asked for options for breakfast. ”

“The Room Key was not working in all days, Food was just OK.”

“third class hotel service + staff behavior is very very worst.”

“Very small space . Very uncomfortable. Causes so much nervousness that I tried going to different room. I got so scared that don’t feel like sleeping. Limited availability of reception staff at front desk. I have to leave without checkout. My friend did the checkout later on. Booked for three night but end up staying one night only. The remaining stay was not refunded. I booked through Expedia and no one from the hotel helped and said simply contact Expedia. I do not recommend this at all. ”