Lobbylounge

Recensioner av The Palace Hotel Kota Kinabalu

4 out of 5
The Palace Hotel Kota Kinabalu
No. 1 Jalan Tangki, Karamunsing, Kota Kinabalu, Sabah

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 90 av 326 recensioner" "
8 - Bra i betyg. 139 av 326 recensioner" "
6 - Okej i betyg. 69 av 326 recensioner" "
4 - Dåligt i betyg. 24 av 326 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 326 recensioner" "

7,8/10

Renlighet

8,2/10

Personal och service

8,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Catarina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i februari 2019

6/10 Okej

Lena

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Fönsterlöst rum men gick att uppgradera
Bodde här 2 nätter i december 2018

6/10 Okej

Dan, Stockholm

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Cheep rooms in the basement
The Palace Hotel is in the centre of Kota Kinabalu located on a hill next to a shopping centre. We stayed in one of the "rooms without windows" in the basement. It sounds worse than what it is. Half of the rooms actually have got windows - just no view since you are looking in to a concrete wall. Room was big and the bed was ok. The room was very basic thou and needs a bit of refurbishment.

8/10 Bra

Micael, Kalstad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Helt okay boende
Lite långt från centrum, men man går på 10-15 minuter. Hotellet har shuttle buss 4 gånger om dan med upphämtning. Köpcentrum ett par minuter ifrån hotellet.

10/10 Fantastiskt

Stefan, Kalmar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awsome
We came back for another night before leaving Borneo, just because we liked it so much! The Palace made our stay at Borneo a treat!

10/10 Fantastiskt

Stefan, Kalmar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice!
Excellent hotel, nice gym and pool area and also a cool little jungle experience right next to the hotel. The hotel is close to the city and shopping but still secluded. Wifi is ok in the room.

6/10 Okej

Peter, Stockholm

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Helt ok
Ok rum, trevlig personal och bra gym.

8/10 Bra

Verifierad resenär

10/10 Fantastiskt

Marga indraswari, singapore

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel to start the year 2024! The service was great. The staff were super polite and friendly. The room was vast and I added with a rollaway bed without any issues - still very spacious. There’s free breakfast too. Near shopping complex just this one focused more on electronic products. Not something tourists will want to buy. Haha. Overall, I will stay in this hotel again. ❤️
Svar från The Palace Hotel Management 18 feb. 2024
Dear Mr Marga, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. Thank you for making us your preferred hotel. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

8/10 Bra

KWOK CHOI

Bodde här 4 nätter i november 2023
Svar från The Palace Hotel Management 8 jan. 2024
Dear Mr Kwok, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

James

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast buffet items get changed every few days or so, that way it's not always the same food to pick from, which is nice. We had a minor issue with our room and the hotel offered us a different room late one night. Very good hospitality!
Bodde här 2 nätter i november 2023
Svar från The Palace Hotel Management 5 dec. 2023
Dear Mr James, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We will share your lovely feedback with our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

Wouter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay in Kota Kinabalu
Great place to stay with nice pool and good breakfast. Bell sound of the elevator in the hall close to our room was the only thing up for improvement.
Bodde här 1 natt i augusti 2023
Svar från The Palace Hotel Management 27 aug. 2023
Dear Mr Wouter, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We have taken your feedback seriously for improvement. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

Lai

Bodde här 4 nätter i juni 2023
Svar från The Palace Hotel Management 4 juli 2023
Dear Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

Muhamad Firdaus bin

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service. Only the toiletries is not refresh / change if you stay 3D 2N. This can be improve. Overall service, room, breakfast are 5 star
Bodde här 2 nätter i juni 2023
Svar från The Palace Hotel Management 4 juli 2023
Dear Mr Muhamad Firdaus. Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and our team made your stay comfortable. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

6/10 Okej

Chun Wai

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
如果保留接駁巴士更加方便
Bodde här 4 nätter i maj 2023
Svar från The Palace Hotel Management 23 juni 2023
Dear Mr Chun Wai, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay. Thank you for your suggestion and we will take into consideration for shuttle service. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

8/10 Bra

Roger Kwok Keung

Bodde här 6 nätter i maj 2023
Svar från The Palace Hotel Management 23 juni 2023
Dear Mr Roger, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

Phillip

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value for money. Property is being renovated but you do not hear any loud noises. Staff are friendly. Nice natural surroundings.
Svar från The Palace Hotel Management 13 feb. 2023
Dear Mr Phillip. Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and our team made your stay comfortable. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

6/10 Okej

TAKAHIRO

Svar från The Palace Hotel Management 22 mars 2023
Dear Mr Takahiro. Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

6/10 Okej

Siu Hang

Bodde här 1 natt i december 2022
Svar från The Palace Hotel Management 26 jan. 2023
Dear Mr Siu Hang,Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

8/10 Bra

Nicole

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från The Palace Hotel Management 22 mars 2023
Dear Ms Nicole. Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

Agus

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Surely will stay in this hotel again. The room is clean & comfy. The staffs are friendly & helpful too. Breakfast can be improve and services are good anyway. Kids enjoy the pool and nothing that we need to complaint about. Keep up the good services!
Svar från The Palace Hotel Management 26 jan. 2023
Dear Mr Agus, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you and your family had a memorable stay with us. We are happy to know our team managed to make your stay better. We will share your feedback in regards to the breakfast buffet for improvement. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

6/10 Okej

James

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2022
Svar från The Palace Hotel Management 22 mars 2023
Dear Mr James. Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Excellent staff service and very polite attentive staff. Excellent breakfast. Environmentally attentive. All at an excellent price range. Highly recommended and will stay there again whenever I am in that area.
Bodde här 4 nätter i november 2022
Svar från The Palace Hotel Management 27 dec. 2022
Dear Mr Mark,Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us.Your feedback is certainly important to us. We are glad that you had a memorable stay with us. We will share your kind feedback to our team. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only spent one night but I found this hotel very good. They wanted to upgrade us to their best room, but gave a weird look when we requested twin beds. That gave me a chuckle. This hotel would be one of my top choices to stay.
Bodde här 1 natt i maj 2022
Svar från The Palace Hotel Management 7 juli 2022
Dear Mr James, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us. We are glad that you had a memorable stay with us and have chosen us as one of your preferred hotel. We will share with our team on your kind feedback. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

8/10 Bra

Hossin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2022
Svar från The Palace Hotel Management 18 feb. 2022
Dear Mr Hossin, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you and your family had a relaxing and memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Looking forward to welcome you back soon! Yours Sincerely, The Palace Hotel Management

6/10 Okej

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
the breakfast is not enough for us... and didn't have much choice...
Bodde här 2 nätter i december 2020
Svar från The Palace Hotel Management 17 dec. 2020
Dear Valued Guest, Warmest greetings from The Palace Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Kindly be assured that your feedback is certainly important to us and we will take all the necessary actions to improve our service in the near future. If you would like to share more feedback. kindly contact us at our customer service at custcare@thepalacehotelkk.com for further assistance. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support. Yours sincerely, The Palace Hotel Management

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2020

10/10 Fantastiskt

GILDDY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice
Bodde här 1 natt i juli 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant.
Favourite hotel while in KK. Spacious room, variety choices of breakfast, friendly hotel staffs..
Bodde här 2 nätter i februari 2020

10/10 Fantastiskt

Yinyin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2020
Svar från Kelvin 1 mars 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
水はけが少し悪いです…
Bodde här 3 nätter i februari 2020

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Boendets skick och faciliteter
OK except the breakfast spread was limited
Bodde här 1 natt i februari 2020

6/10 Okej

Robert Duncan

This hotel is for Chinese tourists. 99 percents of the guest were Chinese. The breakfast buffet was good and the gym is decent.
Bodde här 2 nätter i januari 2020

10/10 Fantastiskt

Yueh Chen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
物超所值
這是第二次入住 飯店鬧中取靜 乾淨舒適 泳池棒 因房型有含早餐但提早退房需凌晨趕飛機還是有備餐盒給我們 粉貼心
Bodde här 1 natt i januari 2020

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020

8/10 Bra

Niran, Kuala Lumpur

Gillade: Personal och service
Exterior looks spruced up. Rooms are adequate. However special touches makes up for any deficiencies. Fruits, cookies, welcome drink to name a few.
Bodde här 2 nätter i januari 2020

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Very Convenient location but old hotel.
Bodde här 2 nätter i december 2019

2/10 Väldigt dåligt

KINAM

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
숙박장소에 개의치않는 여행 동행자가 우겨서 예약을 하긴 했지만 진짜 최악의 방 일단 제가 숙박한 방은 지하였는데 에어컨을 완전 추울 정도로 틀지 않으면 냄새 때문에 잠을 잘 수가 없었구요. 공사를 하는지 아침에는 소음때문에 자동 기상했어요 방에서는 와이파이 터지지도 않고 심지어 캐리어 쌀때 큰 바퀴벌레가 나왔는데 늦게 여자직원 두명이 빗자루와 쓰레받이 들고 와서 제 가방과 짐 발로 차면서 웃으면서 잡은 후에 미안하다는 말도 없이 나갔습니다. 체크아웃하는 날 캐리어와 백팩을 맡겼는데 직원 실수로 바닥에 내동댕이... 아무도 떨어진 가방을 줍거나 캐리어를 세울 생각을 안해서 제가 화가 나서 쳐다보니 역시 미안하다는 말도 없이 괜찮다고 하더군요 뭐가 괜찮다는건지.... 코타키나발루에 호텔은 저렴하니 첫날 늦게 도착하셔도 괜찮은 호텔로 가세요 ㅜㅜ
Bodde här 2 nätter i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the Christmas decorations
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Dmaz, Tawau

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Palace Hotel is my favourite place to relax. The breakfast is so heaven, many choices and very delicious.
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
酒店比较舊,保養得好價格平,但設施齊全,员工服务挺好。 自助餐選擇种類好多,食品質数OK, 以此價格实际上有点超值,合适—家大细去玩。
Bodde här 4 nätter i november 2019

10/10 Fantastiskt

Tommy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All is better and good
Bodde här 1 natt i september 2019

8/10 Bra

Mohd shallehen

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019

8/10 Bra

YOUNGCHUL

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
묵었던 방이 옆방과 벽사이에 서로 오고갈 수있는 문이 있었다. 지금은 잠겨있었는데 옆방에서 나는 모든 소리,심지어는 코고는 소리 등, 때문에 숙면에 매우 방해되었다. 빠른 조치가 필요해보인다. 그외는 서비스, 직원친절도,청결도,위치 모두만족한다.
Bodde här 6 nätter i september 2019

8/10 Bra

Hanimah

Gillade: Boendets skick och faciliteter
Check in day was not bad. Waited 10mins after arrival due to room was not ready although time checked in is 2pm. Breakfast next day was amazing - lots to our liking. But 2nd and 3rd breakfast was not so much. Room was not so big but considered okay. Pls bring own usb charger too. Found blood stained on one of pillow sheet they need to check for these kind of details. Car parking is available. Swimming pool looks clean viewed from dining hall balcony which is a floor apart. Hotel is not too far from major shopping area for commute by car. Receptionist and bar tenders was very friendly. Overall our stay and the place was not bad. Would recomend anyone anyway.
Bodde här 3 nätter i september 2019

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tangerine has good food but the steam room is not kept well.
Bodde här 2 nätter i september 2019

8/10 Bra

sungpil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
창 없는 방만 피하면 좋을듯. 제셀톤 포인트 까지 6링깃
Bodde här 2 nätter i augusti 2019

8/10 Bra

sungpil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
시내까지 그랩 5링깃 헬스장 작은 수영장 만족합니다. 하지만 창 없는 방은 피해주세요. 공항 가기전 창 없는방에 수영장에서 놀다 샤워하고 나오기 좋아요.
Bodde här 2 nätter i augusti 2019