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Recensioner av Best View Hotel Sunway Mentari

2.5 out of 5
Best View Hotel Sunway Mentari
39 Jalan PJS 8/12, Dataran Mentari, Petaling Jaya, Selangor

Recensioner

6,8
10 - Fantastiskt i betyg. 0 av 28 recensioner" "
8 - Bra i betyg. 14 av 28 recensioner" "
6 - Okej i betyg. 10 av 28 recensioner" "
4 - Dåligt i betyg. 3 av 28 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 28 recensioner" "

6,6/10

Renlighet

6,4/10

Personal och service

8,0/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

Recensioner

8/10 Bra

roger

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2020
Svar från Hotel Management 13 mars 2020
Dear Guest, Thank you so much for the kind review.We work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. We are really glad to receive your review. Looking forward to see you again in the near future. Best regards,

8/10 Bra

Hao

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Just the facilities can be improved more
Bodde här 1 natt i juli 2019
Svar från frontdesk 27 juli 2019
Dear valued guest, thank you very much for your candid review of your recent stay at our hotel. We are really appreciated for every word you have shared regarding your experiences with us. However, we are really sorry to hear the inconvenience during you stay. We will look into this matter and will raised this matter to the management attention. We hope to meet your expectation again in your next visit. Best regards,

6/10 Okej

Homayoon

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Budget hotel, Ok for short stay.
Overall it was ok. You get what you pay for. Based on my past few months traveling experience through Asia and Indochina countries, these budget hotels are all alike with few exceptions. Usually they have good housekeeping employees and service, but they all are in dire need of maintenance, rooms and common areas are poorly maintained, except the lobby area. The online photos are deceiv
Bodde här 3 nätter i mars 2019
Svar från management 9 maj 2019
Dear guest, thank you very much for your candid review of your recent stay at our hotel. We are really appreciated for every word you have shared regarding your experiences with us. However, we are really sorry to hear the inconvenience during you stay. We will look into this matter and will raised this matter to the management attention. We hope to meet your expectation again in your next visit. Best regards,

8/10 Bra

Joy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Double confirm the request with them
I specially requested not to have a room with Red walls but after that I am still allocated a rooms with red walls.
Bodde här 2 nätter i mars 2019
Svar från management 9 maj 2019
Dear guest, thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
leisure and easy
Bodde här 2 nätter i november 2018
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

8/10 Bra

YAP

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 Bra

CHIOU CHEE

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i oktober 2017
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

8/10 Bra

BinKe

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017
Svar från -The Management- 14 okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

6/10 Okej

Jeevandran

Gillade inte: Personal och service och rummets bekvämlighet
Never going there again.
There was no soap provided in the bathroom, we had to buy our own, besides that the air con was very slow on cooling down the room, awful smell getting out of the lift all the way to the room
Bodde här 1 natt i juni 2017
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for taking the time to share your review with us.We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue. We appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best Regards,

8/10 Bra

Verifierad resenär

Gillade inte: Personal och service
Svar från -The Management- 14 okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

6/10 Okej

Wan Farid , kg raja Terengganu

Gillade: Renlighet
Value for money
Good hotel for cheap price.I suggest for everyone need budget hotel.
Svar från The Management 14 feb. 2017
Dear Guest, Thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, -The Management-

4/10 Dåligt

Fiona, Malaysia

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
This hotel is quite inconvenient. I'm sorry.
It's quite far from shopping malls and there are no toiletries provided.
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for taking the time to share your review with us.We are deeply apologized for your inconveniences that you are facing during your stay with us. Please be informed that we will bring this matter to our management attention and will look into a better solution for this issue. We appreciated your effort to raised this matter. Hope to serve you better in the nearest future. Best Regards,

8/10 Bra

Nicholas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Reasonable Price
Room is big, quite comfortable. Welcome drink, mineral water, is provided.
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

6/10 Okej

Verifierad resenär

Hotel with good location
Average hotel with the price paid. Food available within walking distance. Near to Sunway Pyramid. Pls improve on the lowel as they smell bad.
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,

6/10 Okej

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Svar från The Management 14 okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 Bra

Jeff

Gillade: Personal och service och boendets skick och faciliteter
Svar från The Management 14 okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

6/10 Okej

Mahmoud

Gillade: Renlighet och rummets bekvämlighet
Svar från The Management 14 okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 Bra

Shafie

Gillade: Renlighet och rummets bekvämlighet
Svar från The Management 14 okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not bad
The room so small for the price,the heater not hot,bad service,breakfist was terrible
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
Not bad for the price.
Room was ok.
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Uncomfortable and awkward feeling from reception and the breakfast is either jam on toast or half boiled egg.
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,

8/10 Bra

Ng

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från The Management 14 okt. 2020
Dear Guest, thank you for your candid feedback. We so glad to know that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards,

8/10 Bra

thines, russia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
my opinion
the hotel was clean , service was not bad. the hotel admin couldnt speak english but some how managed to speak to them. besides that, i had to tell them that i booked my hotel on that day as when i told them my name, they couldnt recognise my booking so end up i had to show them my booking through my phone. i felt uneasy about it. the water jug in the room was dirty and dusty so here i could see how good the housekeeping is. overall, i ll give 3star for this hotel
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,

6/10 Okej

Wong, Johor

Gillade: Boendets skick och faciliteter
Room condition
room quite clean,air conditional cool.. neighborhood a bit dirty as woorkshop just beside of it..
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for staying with us.However, we are really sorry for your inconveniences during your stay. Please be informed that the management takes this matter very seriously as the satisfaction of our guest is our top priority. We are truly appreciated for your time to share such a sincere review for us to improve to a better service. Hope to see you soon in the near future. Best Regards,

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not a good choice
Very dirty room. Because linens looked like it might have been used, we had to use blanket we took from the airline. i know it is budget hotel and i have been to many budget hotels, but even so it was too dirty.
Svar från Hotel Mnagement 2 jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good location
happy staying at ur hotel, hotel location ok,cleanliness also good.
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for sharing your feedback regarding your stay.We are glad that we were able to accommodate your expectation in your recent visit.Looking forward to see you again in the near future. Best regards,

6/10 Okej

LEE, Kedah

Gillade inte: Personal och service
Quality of service
I booked 2 standard room but they give us 2 rooms without window. According to the website I'd book,there are 2 types of room which is standard room with no view and standard room. I suppose to get the room with view. But the hotel management insist that my booking was no window because my receipt did not stated the room is with window! This is ridiculous Somehow the standard room with NO VIEW was filled with smoke smell! Though they finally gave us 2 rooms with view, but they took more than one hour to settle this case which was wasting my time.
Svar från Hotel Management 2 jan. 2020
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet your expectations. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services from time to time. Your feedback is very valuable to us as we work to be better each and every day. We are looking forward to serve you better in your next visit. Best Regards,