Sittområde i lobbyn
Se tillgänglighet

Recensioner av Ceria Hotel Bukit Bintang

2.5 out of 5
Ceria Hotel Bukit Bintang
270 Jalan Changkat Thambi Dollah, Kuala Lumpur

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 73 av 299 recensioner" "
8 - Bra i betyg. 146 av 299 recensioner" "
6 - Okej i betyg. 63 av 299 recensioner" "
4 - Dåligt i betyg. 12 av 299 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 299 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Pernilla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ganska nytt hotell därför fräscht men rummet var väldigt litet. Väldigt trevlig personal

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Litet rum bra service
Litet rum, bra service och nära till allmäna kommunikatoner. Vi hade 3 dagar med sightseeing. Ingen euro 2016 på kabeltv.

8/10 Bra

Jenny, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cosy and clean hotel with friendly staff
Clean and new hotel. Soft comfortable bed. Good wifi. Very friendly staff!

6/10 Okej

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Nina, Sverige

Gillade: Boendets skick och faciliteter
Bra valuta för pengarna
Hotellet är nybyggt och därmed fräscht och snyggt även om kringliggande byggnader ser risiga ut. Det ligger nära LRT-station, flera shoppingcenter och Bukit Bintang men ligger ändå inte mitt i smeten. Minus för störande ljud nattetid från tungt trafikerade vägar utanför hotellet. Du får vad du betalar för: rummen är små, hiss saknas men det är rent och snyggt.

10/10 Fantastiskt

Mohd

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay, Alhamdulilah... Next too quarantine hotel for covid-19..
Bodde här 2 nätter i december 2020

8/10 Bra

Mark, Penang

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is clean. Room is above average expectation. Location is convenient. Price is very affordable.
Bodde här 2 nätter i februari 2020
Svar från Leah 23 mars 2020
Dear Mark, Thank you so much for this wonderful review! We're thrilled to know that you've had a great time with us. Your comfort and satisfaction are important to us, and we're proud that we're able to provide these to you. With ZEN, you can be sure to get the best value for money accommodation. We can't wait to welcome you back! Best Regards, Leah

8/10 Bra

Mui tze

Bodde här 1 natt i januari 2020

8/10 Bra

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good for people with no knee problem
We were greeted by friendly staff and check-in was quick. Our room was 212 (Third Floor) so the music from next door club at night was subtle. Room was spacious and clean. TV only have local channels and advertising media. Internet was fast and stable. There is an power outlet below the TV that allow many countries's standard to be plugged into. Cold and hot water dispenser are available at each floor. Hotel has no elevator, but they have young staff helping to carry heavy lugguage to guest room. Although hotel is located near Times Square (KL MonoRail), there is a steep slope to climb, and there is no proper pavement from top of that steep slope down to the other side where hotel is. Tourists with trolley luggage will have hard time pulling through unless on the road. There is no proper pavement from LRT Hang Tuah too as there is construction going on. Temporary pavement is very rugged, not suitable for heavy trolley luggage.
Hotel Building
Hotel Front Door
Lobby next to Reception Desk
Room - King Size Bed
Bodde här 2 nätter i januari 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
部屋は広く清潔。
ただエレベーターがなく、階段のみだったのが残念。コンセントがベッドサイドにない。
Bodde här 1 natt i januari 2020

8/10 Bra

Larry

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Service
Wonderful stay
Bodde här 1 natt i december 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2018

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Basic hotel
I would say this hotel is very basic. The rooms don't have windows but we only stayed for 2 nights and was out all the time so it was fine by us. However, they checked us in on the first room by the lobby so we don't have much privacy when we opened our door. There's free water dispenser by the lobby which was nice and service was good. We had to wait for the housekeeper to come in later when we ran out of toilet paper and facial paper as they don't leave extra in the room. For its price, you get great value with this hotel.
Bodde här 2 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i september 2019

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For this budget they had everything that’s needed in a room. A bottle of water wasn’t provided that everyone else does more or less but that’s not a big deal. Very pleasant front desk staff.
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ceria makes you ceria
Outstanding as always for a budget hotel
Bodde här 2 nätter i juli 2019

8/10 Bra

Jiho

Reste i grupp
Gillade: Bekvämligheter
Great location just adjacent to Times Square, room while new could do with some proper maintenance - ceiling in shower area mouldy while bedroom floor is grimey. Sheets somewhat spotty with stains.
Bodde här 1 natt i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Hotel is good, for the price paid.
Bodde här 1 natt i april 2019

8/10 Bra

Verifierad resenär

Affärsresenär
アメニティ関係はバスタオル、シャンプー、ボディーソープ、ドライヤーのみ。廊下にウォーターサーバーがあります。
Bodde här 4 nätter i april 2019

8/10 Bra

Verifierad resenär

Bodde här 4 nätter i april 2019

6/10 Okej

Verifierad resenär

Bodde här 1 natt i mars 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean! and more then worth the value
Bodde här 1 natt i mars 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2019

10/10 Fantastiskt

R

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to Imbi Station. Cheerful Staff!
I stayed here for 3 nights from 18th December. I was offered the new "wing" in the next building which is in the midst of renovations - dust, uncarpetted lobby, wires dangling, workers - which I accepted as I found the room was bigger, likewise for the toilet! Lots of ceiling light in the windowless room. Set your alarm clock if you need sunlight to tell if its morning as you wont know when you sleep in a windowless room! The body wash/shampoo smells good. Though there should be a bottle near the sink as well as one has to go to the shower area to get some soap. There isn't a kettle - but a thermos(that looks like a kettle because there is no plug in it) - fill it with your hot / cold water from the dispenser located outside the room. The staff - every single one that I came across with - was very helpful and friendly. Would I stay here again when Im in Kuala Lumpur ? Definately I would!
Bodde här 1 natt i december 2018

10/10 Fantastiskt

R

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Behind Bejaya TimesSquare. Friendly Staff. NewWing
I stayed here for 3 nights from 18th December. I was offered the new "wing" in the next building which is in the midst of renovations - dust, uncarpetted lobby, wires dangling, workers - which I accepted as I found the room was bigger, likewise for the toilet! Lots of ceiling light in the windowless room. Set your alarm clock if you need sunlight to tell if its morning as you wont know when you sleep in a windowless room! The body wash/shampoo smells good. Though there should be a bottle near the sink as well as one has to go to the shower area to get some soap. There isn't a kettle - but a thermos(that looks like a kettle because there is no plug in it) - fill it with your hot / cold water from the dispenser located outside the room. The staff - every single one that I came across with - was very helpful and friendly. Would I stay here again when Im in Kuala Lumpur ? Definately I would!
Bodde här 2 nätter i december 2018

10/10 Fantastiskt

Wayne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good budget hotel with good basis facilities, very well located near Times square. Good for the price
Bodde här 1 natt i november 2018

6/10 Okej

Verifierad resenär

Bodde här 2 nätter i november 2018

6/10 Okej

Courtney

Gillade: Personal och service
Not as I expected
For a low budget hotel, the reviews on this place were fairly good which is what made me book. Luckily we were only here for one night before leaving KL. Pros of this place is that it’s really close to Berjaya Times Square. Downsides include the room being on the second floor and there wasn't a lift so we had to get our luggage up six flights of stairs - painful! We found a lizard in our room and when we went to get him out our room he ran under the bed so I felt very uncomfortable for the rest of the stay, including trying to sleep. A few marks on the bed sheets and pillows. Corridor smelt outside our room but luckily not in our room. I think it’s a smoke free hotel but we did see a guest vaping. Also, what no one has mentioned in reviews before is that this place is right by a nightclub, and you can hear music and feel the bass when led in bed till the early hours.
Bodde här 1 natt i november 2018

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Bodde här 3 nätter i oktober 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i oktober 2018

6/10 Okej

Verifierad resenär

Gillade: Boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
그냥 그렇습니다
창문이 없어서 답답합니다... 그랩타고 가면 금방이긴하지만 번화가랑은 거리가 있구요. 주변에 화교들이 많던데 캣콜링 오졌습니다. 싼값이 잘 머물렀지만... 몇만원 더 주고 좋은 곳에 머물걸 그랬어요.편의시설도 부족했구요.
Bodde här 3 nätter i augusti 2018

10/10 Fantastiskt

Hossam, Best location

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best hotel ever Just need to mention that the disco or bar next door to the hotel is really crowded at night.
Bodde här 5 nätter i september 2018
Svar från . 25 okt. 2018
tq

8/10 Bra

Boubaker

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bon hôtel de passage
L'hotel est propre et très bien situé, à 5 min à pied du centre commercial Berjaya Time Square, pas loin de Bukit Bintang. Le personnel est aimable et à votre écoute. Petit point noir, l'insonorisation des chambres doit être amélioré. Si vous êtes de passage rapide à KL, cet hôtel fera l'affaire.
Bodde här 1 natt i augusti 2018
Svar från front office 26 okt. 2018
tq

2/10 Väldigt dåligt

Tan

bad. cannot sleep for 3 nights as other hotel guests keep slamming the door at 2am-3am. Its probably 2 groups of friends in different rooms and they keep going to the next room. very frequent opening and closing the door like every 10mins mins interval. reception did not help on this case.
Bodde här 3 nätter i september 2018
Svar från Ceria Hotel 15 sep. 2018
Dear Tan, Thank you for taking the time to review your stay. We are very sorry to know that you did not have a pleasant stay with us. Please be assured that this has been raised to the management and training to keep the hotel envirponment peaceful has been done, to ensure all guest have a great experience. We hope to see you again. Best regards, Ceria Hotel

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Phone reception was poor, room was dusty, very annoying by the guests noise, wall sound proof very poor
Bodde här 1 natt i september 2018
Svar från Ceria Hotel 15 sep. 2018
Dear Guest, Thank you for taking the time to review your stay. We are very sorry for the inconvenience occurred during the stay, especially with the phone reception and the cleanliness standard. We have noted down your feedback for our improvement. We hope to see you again. Best regards, Ceria Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från Ceria Hotel 15 sep. 2018
Dear Guest, Thank you for staying at Ceria Hotel! We are happy to know that you had a great stay overall. We appreciate the rating you have given to us. We hope to see you again! Best regards, Ceria Hotel

8/10 Bra

Alan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2018
Svar från Ceria Hotel 15 sep. 2018
Dear Alan, Thank you for choosing to stay at Ceria Hotel! It is certainly our pleasure to have you as our guest! We appreciate the rating you have given to us. We hope to welcome you back and provide you with better stay! Best regards, Ceria Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från Ceria Hotel 15 sep. 2018
Dear Guest, Thank you for giving us the rating! We hope you had a great stay at Ceria Hotel. We look forward to see you again whenever you visit Kuala Lumpur. Thank you! Best regards, Ceria Hotel

8/10 Bra

Verifierad resenär

Gillade: Personal och service
Bodde här 1 natt i augusti 2018
Svar från Ceria Hotel 15 sep. 2018
Dear Guest, Thank you for taking the time to rate your stay experience with us. We hope you had a pleasant stay at Ceria Hotel. We hope to see you again and welcome you back when you visit Bukit Bintang. Thank you! Best regards, Ceria Hotel

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel in Bukit Bintang
This hotel offers clean, comfortable and modern rooms with an interesting design for a very reasonable price. The staff is truly welcoming and friendly. Location is fine, at walking distance of Berjaya Time Square, the KL Monorail Low Yat Plaza and Jalan Alor Food Street. Recommended.
Bodde här 3 nätter i juli 2018
Svar från Ceria Hotel 15 sep. 2018
Dear Eric, Thank you for the perfect score! We are very happy to know that you had a great stay! We work continuously to ensure our guest could have a comfortable stay with us. We hope to see you again! Best regards, Ceria Hotel

8/10 Bra

Flagora, Tokyo

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
いつも帰りが深夜になっていたが必ずスタッフがいてにこやかに対応してくれた。あとタクシーの使い方の良いアドバイスもくれたりして助かりました。
Bodde här 3 nätter i augusti 2018

10/10 Fantastiskt

Yang

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2018
Svar från ZEN Rooms 15 sep. 2018
Dear Yang, Thank you for the perfect score! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to see you again. Best regards, ZEN Rooms.

10/10 Fantastiskt

Yang

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från ZEN Rooms 15 sep. 2018
Dear Yang, Thank you for staying with us. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again. Best regards, ZEN Rooms

8/10 Bra

Alan

Gillade: Personal och service
Bath soap
Throw away the shower liquid dispenser . It is hopeless can't get any out. Better to give us bars of soap.
Bodde här 5 nätter i juli 2018
Svar från ZEN Rooms 15 sep. 2018
Dear Alan, Thank you for taking the time to review your stay. We appreciate your comment about the soap dispenser. Please be assured that we have noted down your feedback and we work on refilling the soap on time so that future guest could use it during the stay. We are very sorry for the inconvenience it has caused you. We hope to see you again and provide you with better stay. Best regards, ZEN Rooms

6/10 Okej

Walter, Kuala Lumpur

Gillade inte: Renlighet
Management do not cares enough
No lifts. Put us on top floors, Rooms cleaning very late, linen no change, room space very small, do not maintain the property well ect
Bodde här 2 nätter i juni 2018
Svar från Ceria Hotel 20 sep. 2018
Dear Walter, Thank you for the feedback! We are very sorry to hear that the service provided did not make you felt welcomed. Please be assured that we have noted down your feedback for our improvement! We hope to see you again and provide you with better stay. Best regards, Bella - Ceria Hotel

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2018
Svar från Ceria Hotel 20 sep. 2018
Dear Guest, Thank you so much for taking the time to review your stay! We are happy to receive 4/5 rating for your stay. Please be assured we will work harder to ensure guest can have a great stay with us. We look forward to welcome you back! Best regards, Bella - Ceria Hotel

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2018
Svar från Ceria Hotel 20 sep. 2018
Dear Guest, Thank you for staying at Ceria Hotel! We are happy to know that you enjoyed your stay overall. Customer's satisfaction is our priority and please be assured that we will work harder to ensure our guest have a great stay with us. We hope to see you again! Best regards, Bella Ceria Hotel