Utomhuspool, parasoller och solstolar
Se tillgänglighet

Recensioner av DoubleTree by Hilton Putrajaya Lakeside

5 out of 5
DoubleTree by Hilton Putrajaya Lakeside
No 2 Jalan 5/5, Presint 5, Putrajaya, Putrajaya

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 56 av 104 recensioner" "
8 - Bra i betyg. 27 av 104 recensioner" "
6 - Okej i betyg. 14 av 104 recensioner" "
4 - Dåligt i betyg. 2 av 104 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 104 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Peter

Bodde här 1 natt i oktober 2023

6/10 Okej

Amer

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Either you use hot or cold water, you will only get hot water. Overall service was alright, room amenities needs to improve. Hilton is a famous international brand but this one did not meet it's standard.
Bodde här 1 natt i april 2024
Svar från Azman Imbran 14 apr. 2024
Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectations. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards, Azman Imbran Duty Manager DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stunning hotel's very clean most of all amazing staff and delicious breakfast buffet.
Bodde här 1 natt i april 2024
Svar från KULPR 23 apr. 2024
Dear Sarah,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

David

Gillade: Personal och service och boendets skick och faciliteter
Overall, very nice.
Bodde här 8 nätter i mars 2024
Svar från KULPR 1 apr. 2024
Thank you for making us your hotel of choice during your recent trip to Putrajaya. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

MIO

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från KULPR 27 mars 2024
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

VICKY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från KULPR 24 mars 2024
Dear Vicky,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

Ali

Gillade: Personal och service
It was a nice stay as an extended layover before coming back to Sydney. Nothing extra wow about this stay - all the bare necessities.
Bodde här 2 nätter i mars 2024
Svar från KULPR 24 mars 2024
Dear Ali,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

MUHAMMAD AL AMIN BIN

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
kids friendly
Bodde här 1 natt i februari 2024
Svar från Syazwan 21 feb. 2024
Dear Mr. Muhammad Al Amin Bin,Thank you for choosing to stay at DoubleTree by Hilton Putrajaya Lakeside and for sharing your feedback. We truly appreciate your time and input.We're delighted to hear that you found our hotel to be kid-friendly. Ensuring a comfortable and enjoyable experience for families is one of our top priorities, and we're thrilled that we met your expectations in this regard.If you have any further comments, suggestions, or requests, please don't hesitate to reach out to us. We value your feedback and are always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you and your family back to our hotel in the near future for another enjoyable stay.Warm regards,Syazwan IbrahimAssistant Front Office Manager

10/10 Fantastiskt

Nafa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från KULPR 13 feb. 2024
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

habibullah

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
its was good place relax , but the stuff stilling money from guests I chose breakfast and pay for it 8$ than morning they told me you have to pay cash , they charged me on property for tourists tax I pay it cash 10 Malaysian but the charged me over my account too which is not honest with people in this way they lose people trust andI will tell all my friends and people . its fine its not big dale for me but in the future they are loser I hope you guys take care of this in future thanks .
Bodde här 1 natt i januari 2024
Svar från KULPR 13 feb. 2024
Dear Habibullah,Greetings from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Putrajaya Lakeside very soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Alison

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Public transportation when traveling with kids is easier. but it does not exist in the entire town. Apart from that all good. The food is nice and great. Staff is very friendly. Only the baggage could come earlier during check in. And it would be nice to be shown the way to room at first time, since it is very confusing layout. Coming again.
Bodde här 1 natt i januari 2024
Svar från KULPR 6 feb. 2024
Dear Alison,Thank you for taking your invaluable time to share your kind feedback with us. Kindly be assured that we have shared your feedback with our team for improvement, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

Kit Yee Jody

Reste i grupp
Gillade: Personal och service
Just some noise in the room but it is not from the air conditioning or refrigerator. Also bath gel used up and hasn’t refill.
Bodde här 1 natt i januari 2024
Svar från Syazwan 25 jan. 2024
Dear Kit Yee Jody,Greetings! I hope this message finds you well.Thank you for choosing DoubleTree By Hilton Putrajaya Lakeside, and for sharing your feedback on Expedia. Your insights are essential to us.I apologize for any noise disturbance and the bath gel issue. Our team is addressing these concerns promptly. Maintenance will inspect the room, and housekeeping will ensure amenities are consistently replenished.Your understanding is appreciated, and we are committed to improvements. If you have further feedback or plan to stay with us again, feel free to contact me directly.Thank you for choosing us. We look forward to welcoming you back for an enhanced experience.Best regards,Syazwan IbrahimAssistant Front Office Manager

10/10 Fantastiskt

Alejandra

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly, the area was quiet. It’s about a 30 minute drive to KL but with grab it’s very cheap.
Bodde här 3 nätter i januari 2024
Svar från KULPR 6 feb. 2024
Dear Alejandra,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Toshihiro

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I wanted to take a walk, if I had enough time, because the area was nice to walk. And the hotel is also good to stay.
Bodde här 1 natt i januari 2024
Svar från KULPR 18 jan. 2024
Dear Toshihiro,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Howard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay with my parents. We stayed in a family room which had more than enough space. The property is beautiful and makes for a great staycation or retreat. Our room initially had leaking water from the ceiling, but upon contacting the reception, we were moved to an equivalent room next door and offered a free breakfast. Wonderful service and we hope to visit again soon.
Bodde här 1 natt i januari 2024
Svar från KULPR 11 jan. 2024
We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Mix Experience This Time
Reception tak inform parking boleh validate so here we lost RM32 on parking aje. Our previous stay was RM5 per day and was not able to validate too so we thought it was the same this round. Buffet breakfast surprisingly not to our expectations (taste wise). Disappointing. Other than these two, the stay was superb as always. Splash pool was entertaining definitely for the kids - main reason why we checking in here from Shah Alam.
Bodde här 2 nätter i december 2023
Svar från Syazwan Ibrahim 29 dec. 2023
Dear Anonymous,I trust this message finds you well, and I appreciate you sharing your feedback regarding your recent stay with us at DoubleTree by Hilton Putrajaya Lakeside.I sincerely apologize for the oversight regarding the parking validation, and I regret any inconvenience this may have caused. It appears there was a misunderstanding, and I appreciate your patience. Please be assured that we will review our communication processes to ensure such incidents are minimized in the future.Regarding your disappointment with the buffet breakfast, I am sorry to learn that it did not meet your expectations in terms of taste. Your feedback is valuable, and I will share it with our culinary team to assess and enhance our offerings.I want to address your concerns and seek a better understanding of the parking situation. If you could provide more details or let me know if there is anything specific you would like us to look into, it would be greatly appreciated.Despite these challenges, I am pleased to hear that overall, your stay was superb and that the Splash Pool entertained the kids.Thank you for choosing DoubleTree by Hilton Putrajaya Lakeside, and I hope we can have the opportunity to welcome you back for an improved experience.Best Regards,Syazwan IbrahimAssistant Front Office ManagerDoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Fahrul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i december 2023
Svar från KULPR 11 jan. 2024
We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Ronald

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful grounds. Quiet. Spacious rooms. Great value for money. Highly recommended. We will return without a doubt.
Bodde här 3 nätter i december 2023
Svar från KULPR 11 jan. 2024
Thank you for leaving us a perfect rating! We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Mohamad Naim

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place and area for business
Bodde här 6 nätter i december 2023
Svar från KULPR 11 jan. 2024
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Ignatious

Affärsresenär
Bodde här 2 nätter i november 2023
Svar från KULPR 11 jan. 2024
Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Norizan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från KULPR 11 jan. 2024
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Janice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice quiet area , plenty of outdoor space and good views of the lake. Amazing breakfast and evening buffet
Bodde här 5 nätter i november 2023
Svar från KULPR 11 jan. 2024
Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Kit Wa Anita

Affärsresenär, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The room is spacious and rather clean. Staff were friendly and helpful. They responded rather quickly to requests.
Bodde här 4 nätter i november 2023
Svar från KULPR 11 jan. 2024
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Ingo, Berlin

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's a nice resort place between the airport and the city. Good fun to stroll around the lake. Else, there isn't much to do. Plenty of kids around, who enjoy playing in the Water Splashes :D
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

TAKAMITSU

Bodde här 1 natt i oktober 2023

8/10 Bra

Gaytri

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
First day o encountered ants everywhere In my room, so I notified front desk staff who told me she’ll send housekeeping to spray ants. Fifteen minutes passed and noone came so called again and I told them of in 10 minutes no one comes then move me to a cleaner room. Finally housekeeper came and sprayed the ants while I was still in my room. Dirty place
Bodde här 1 natt i oktober 2023
Svar från Admin 24 okt. 2023
Dear Gaytri, Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback with us. We are sorry to read that our services and facilities were not up to your satisfaction, and I would like to apologize for any inconvenience this has caused you. With the help of your feedback, we can improve our future services and facilities and we will do our utmost to offer you the best service next. We hope to welcome you again soon in our hotel!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

Thomas

Bodde här 2 nätter i oktober 2023
Svar från Admin 20 okt. 2023
Dear Thomas, Thank you for reviewing your stay with us, we are sorry that you did not enjoy your experience at our property. For any inconvenience you faced, we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Yiwa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a fantastic experience at this hotel. The service was exceptional, with staff going above and beyond to make my stay comfortable. The room was spacious and impeccably clean, providing a peaceful retreat after a long day of exploring. The hotel's central location made it easy to access all the attractions I wanted to visit. I also appreciated the attention to detail, from the welcoming atmosphere in the lobby to the well-maintained facilities. I highly recommend this hotel and look forward to returning in the future
Bodde här 2 nätter i oktober 2023
Svar från Admin 20 okt. 2023
Dear Yiwa,Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback and leave us a perfect 5* rating. We are delighted to hear our Staff have delivered you a heartfelt service and at the same time you had a peaceful stay in our hotel. We hope to welcome you again soon with warm cookies!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Jessica

Bodde här 1 natt i oktober 2023
Svar från Admin 20 okt. 2023
Dear Jessica,Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our hotel. We look forward to welcoming you back to our hotel soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was pleasant.
Bodde här 2 nätter i september 2023
Svar från Admin 2 okt. 2023
Dear Guest,Thank you for your perfect 10 rating. Happy to find that you've truly enjoyed your stay with us. We look forward to hosting you again on your next visit to Putrajaya! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Shirin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Inconvenient
Svar från Admin 2 okt. 2023
Dear Shirin,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

Tian soon

Reste med familjen
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Admin 20 okt. 2023
Dear Tian Soon,Thank you for your rating. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

4/10 Dåligt

Patrick

Bodde här 1 natt i augusti 2023
Svar från Admin 6 sep. 2023
Dear Patrick,Thank you for reviewing your stay with us, we are sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

SATOMI

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
周辺の施設があまりありません。
Bodde här 2 nätter i augusti 2023
Svar från Admin 1 sep. 2023
Dear Satomi,Thank you for leaving us a perfect rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

?

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
部屋は綺麗な気楽になりました。
Bodde här 1 natt i augusti 2023
Svar från Admin 2 okt. 2023
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Mei Ling Clara Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel stay was comfortable and room is clean.
Bodde här 3 nätter i augusti 2023
Svar från Admin 16 aug. 2023
Dear Clara Ann,Thank you for your time to give us a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

xia feng

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best place for family to spend some good time. 4 difference pools make the parents life a lot easy. It would be the best if the hotel have the kids play room more affordable and with some quality equipment. Kids club needs to open every day not only in the weekends. Found a huge dead cockroach in the changing room.
Bodde här 1 natt i augusti 2023
Svar från Admin 16 aug. 2023
Dear Xia Feng, Thank you for your time to give a rating and sharing your experience with us. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

Duratul'ain Binti Mohamad

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staffs in front-desk welcome us very well, including the staff in my kitchen and the luggage carrier. Very clean room…thank you..
Bodde här 1 natt i augusti 2023
Svar från Admin 16 aug. 2023
Dear Duratul'ain,We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Hamidah

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter
i like the spaciousness of the rooms and area. Our check-in was not done even after we return to the hotel at 6.30pm on the first day of our stay.
Bodde här 3 nätter i augusti 2023
Svar från KULPR 12 aug. 2023
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

2/10 Väldigt dåligt

Tetsuya

Bodde här 1 natt i juli 2023
Svar från KULPR 31 juli 2023
Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectation. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

Inder, Bangkok

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The ac had a problem temp maintains 22 Deg c regardless of the setting. Could not sleep all night
Bodde här 1 natt i juli 2023
Svar från KULPR 29 juli 2023
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Ravi Chander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place but check on took longer
Bodde här 1 natt i juli 2023
Svar från KULPR 25 juli 2023
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

SHUNGO, Arakawa-ku

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från KULPR 25 juli 2023
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Rose

Bodde här 4 nätter i juli 2023
Svar från KULPR 25 juli 2023
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Ahmad Syahir

Reste med familjen
Gillade: Renlighet och personal och service
Waiting time for beg is like 1 hour. If you decided to take it yourself, make sure you know how far you'll walk to your room. Long queue for breakfast during weekends. The staff is trying hard to find seats for guests. Perhaps open another area for breakfast if high occupancy. Aircon took a long time to warm up and hours to become cold. Other than that room is fine.
Svar från KULPR 15 juli 2023
Thank you for making DoubleTree by Hilton Putrajaya Lakeside your hotel of choice during your most recent trip. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

2/10 Väldigt dåligt

Mohamed Faizal

Bodde här 2 nätter i juni 2023
Svar från KULPR 25 juli 2023
Thank you for your time to give a rating. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 Okej

Larry, Odenton

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My 11 year old son said that it is like a theme park without a theme or a park. He is spot on!
Bodde här 2 nätter i juni 2023
Svar från KULPR 4 juli 2023
Dear Larry,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Booked king got 2 smaller beds
Property is large and convenient for the airport about 30 minutes away. We tried to pay for dinner at the hotel onto the room but they said they didn't allow so had to use cash which was a bit strange. Room was booked as a king but we received two smaller ones, lucky was only a short overnight stay so no point moving rooms. Venues is beautiful but next time I might get grab delivery
Bodde här 1 natt i juni 2023
Svar från KULPR 20 juni 2023
Thank you for making DoubleTree by Hilton Putrajaya Lakeside your hotel of choice. Kindly be assured that we have shared your feedback with our team to improve the experience we offer, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 Fantastiskt

YING KUN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från KULPR 12 juni 2023
Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Nice hotel.
Kids pool was really good, room was nice and the other pools were big and clean. The service was really poor. We booked a family room and there were no beds set up for the children. I called reception 4 or 5 times trying to get them to set up the beds before it was eventually done. The service in the restaurant was very poor, we ordered dessert and it never came. The manager was very kind though and had it sent to our room free of charge. Our room wasn’t ready until after 4 pm.
Bodde här 1 natt i april 2023
Svar från KULPR 30 maj 2023
We are sorry to read that our service were not up to your satisfaction and we would like to apologize for any inconvenience this has caused you. With the help of your feedback, we can improve our future services and facilities and we will do our utmost to offer you the best service next. We hope to welcome you again soon in our hotel!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside