Reception
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Recensioner av Eiffel Hotel Kelana Jaya

2.5 out of 5
Eiffel Hotel Kelana Jaya
F-G-5, Pusat Komersial Parklane, No. 21, Jalan SS7/26, Kelana Jaya, Petaling Jaya, Selangor

Recensioner

6,8
10 - Fantastiskt i betyg. 9 av 52 recensioner" "
8 - Bra i betyg. 18 av 52 recensioner" "
6 - Okej i betyg. 15 av 52 recensioner" "
4 - Dåligt i betyg. 7 av 52 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 52 recensioner" "

7,4/10

Renlighet

7,0/10

Personal och service

8,0/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

Recensioner

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i augusti 2020

8/10 Bra

Andy

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Eiffel Hotel 16 okt. 2019
Thank you for your stay with us. We hope you enjoyed and we appologise for any shortcomings if any. We will make sure that every stay of yours will be a memorable one. We shall strive to serve you better every given opportunity

6/10 Okej

CHAI HOON

Gillade inte: Renlighet
no housekeeping
staying 3 days, my room totally dont have housekeeping😓
Bodde här 3 nätter i september 2019
Svar från Admin 8 okt. 2019
We're sorry. Housekeeping doesn't enter the room unless the guest asked so. In future, we will get the room cleaned on daily basis.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från June 4 maj 2019
We are glad to know that you are happy with your stay and we wish to welcoming you back soon with us.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2019
Svar från June 7 apr. 2019
Thank you for your positive review and wish to seeing you soon with us.

8/10 Bra

Zora, Kuching

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Suitable for short business trips or family trip - 2-3 nights stay. Management need to stop some guests from smoking in the room.
Bodde här 2 nätter i februari 2019
Svar från June 27 feb. 2019
Thanks for your positive review, we hope you enjoyed your stay and looking forward to welcome you back soon. We will look into the matter.

8/10 Bra

Verifierad resenär

Bodde här 2 nätter i december 2018
Svar från June 14 jan. 2019
Thank you for your positive feedback wish to see you soon with us again.

6/10 Okej

Harry7763, Perak

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
The room was ok but in terms of the size it’s bit small even for one person. As for muslim, there was no space for prayer. You have to pray on the bed.
Bodde här 1 natt i september 2018
Svar från June 3 nov. 2018
Thank you for your feedback. Sorry for the inconvenience caused. We would like to suggest a superior view room for your next stay. This is a spacious room type with window and we hope to welcoming you back soon.

8/10 Bra

Madhu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My stay at Eiffel
Comfy sleep,. Good shower ,
Bodde här 6 nätter i augusti 2018
Svar från June 22 aug. 2018
Dear Valued Guest, Thank you for your positive review and we are glad that you satisfied with your stay. Hope to welcome you back soon.

8/10 Bra

Zora, Kuching

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice budget hotel for business trips. Well guarded area. Near Paradigm Mall.
Bodde här 5 nätter i augusti 2018
Svar från June 15 aug. 2018
Dear Valued Guest, Thank you for your positive feedback and we are delighted to know that you enjoyed your stay with us. We look forward to welcoming you back soon.

2/10 Väldigt dåligt

anne

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tidak memuaskan!
Too noisy..cant sleep.. Boleh dengar bilik sebelah bercakap.. Last check in di sini
Bodde här 1 natt i maj 2018
Svar från June 2 juli 2018
Dear valued guest, Sorry for the undesirable experience which is out of our control. Please accept our sincere apology for didn't take immediate action.

10/10 Fantastiskt

Noorifhan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Svar från Anwar 14 maj 2018
Thanks a lot for your lovely remark.

8/10 Bra

CHOONGYONG

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
작지만 깨끗한 호텔
방이 작지만 깨끗하고 정리가 잘되어 있음. 카운터 직원들도 친절함
Svar från June 2 maj 2018
Thank you for your review. Glad to know that you are happy with your stay and wish to welcoming you back soon.

10/10 Fantastiskt

Rozian Binti

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location and neat hotel
Neat and well kept. I will book again.
Svar från June 3 apr. 2018
Thank you for your feedback and we look forward to welcoming you back soon.

8/10 Bra

kelly, sungai petani

Gillade: Renlighet och personal och service
Room quite small and no place to hang clothes in the bathroom
Bodde här 1 natt i december 2017
Svar från June 12 dec. 2017
Thank you for your feedback. We will install the suspension soon in the bathroom.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Can walk to Paradigm Mall
My parents stayed for 2 separate nights. They had different room for each night. We booked the Romance room. It is supposed to be bigger BUT WE COULD HARDLY WALK. The rooms are so small. The room is not sound proof. Could hear the neighbours sound - even talking. The facilities are faulty. Bathroom faucet leaks. Kettle not working. Room bulb not working. However, the rooms are clean and they have very friendly staff. And this hotel is very near Paradigm Mall. Can easily walk over.
Bodde här 1 natt i november 2017
Svar från June 7 dec. 2017
Sorry to know that your parents are not satisfied with the room. Superior View room are our bigger room with window so probably this is a suitable room type for them. Thanks for highlighting on the issues of the room, we could have change it for you on the spot if you inform our front desk. Besides, glad to know that you are satisfied with our staff hospitality and hope to welcoming you back in the near future.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tidak ada line
Bodde här 4 nätter i maj 2017

8/10 Bra

Jinn, Malaysia

Gillade: Personal och service och rummets bekvämlighet
Budget and nice hotel
Free parking, nice staff, budget hotel but lamp in toilet spoiled and the floor in toilet is slippery.

6/10 Okej

Verifierad resenär

Overall okay

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
1 cockroach in the bathroom. Room had a balcony with all the ventilation machines always on, making noise 24 hour a day. Very small room, no space for a decent desk and chair. The only positive is the receptionist was very helpful and kind.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
room
the room is good, however it seems that for muslim to pray in the room is not sufficient enough. secondly the tv is not in good condition and action was not taken

6/10 Okej

Verifierad resenär

it was a good stay. some things will improve. washroom cleanliness

8/10 Bra

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
2 night review
So far ok.only air cond.3 star i give to hotel.and service

4/10 Dåligt

Jeremy, Singapore

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel Rooms
Walls are too thin. Outside and corridor noises, like toilet flushing and doors closing are a nuisance especially late in the night or early morning.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and comfortable hotel to stay
This is my first stay at this hotel. It's great and beautiful hotel.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Verifierad resenär

Gillade: Renlighet

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Hana, Johor Bahru

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Has Become A Favourite
Easy access, parking provided, convenient location for me to go to my office, lots of shops and restaurants nearby. Excellent service only from one indian female staff who always there in the morning. The rest of the front desk staffs needs more training as check ins can be quite long. I experienced this more than 2 times already.

6/10 Okej

Belle

Near to shopping mall
Located near Paradigm mall. Above average at this price.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Near paradigm mall.. 5min walk
Room has mosquitoes. Toilet has no toileteries. Towels are yellowish and has dust on it. Shower space is very narrow like 600mm only. Hairdryer need to borrow from reception.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Nice Hotel
Overall is ok with reasonable price.Just the wifi not strong.

6/10 Okej

edmund

Gillade: Renlighet och boendets skick och faciliteter

4/10 Dåligt

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
This hotel was not so good, not so bad. Staff was kind and fluent in English.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
it remind me of dog and pony show
This hotel was very clean and neat. A comfortable room and fast wifi made me relieved but I could hear some noise from the upstairs and couldn't sleep well. There is a Gym 4th floor, so it was hard to sleep on time for me. Everytime I closed my eyes, heavy sound woke me up. Not only the noise from the upstairs but also TV sound from next door made me angry. If I could get a chance to choose a hotel, I won't visit here.

8/10 Bra

Soo Wan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
sound proof is no good
The sound proof is no good, we can hear the sound of people closing the outside room door and we can heard next door sound about what they are doing.

4/10 Dåligt

Hooi Hong

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Nurulanati

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service och rummets bekvämlighet
Reasonable price!
가격에 맞는 적절한 숙박이었음. 주변 다른 곳 보다 깔끔하고 생긴지 별로 안되는 곳! 다만 호텔 자체가 방음이 잘 안되고 창문이 없는 방이 간혹 있음.....

6/10 Okej

Verifierad resenär

okay

8/10 Bra

terence raj

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
comfy stay
The romance deluxe room was clean. The toilet was decent size. Hope they upkeep the estatic of the rooms and hotel in general for time to come. As some paint and patchwork need to be done.

6/10 Okej

Shah

10/10 Fantastiskt

Joanna Joy, Philippines

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Nice Hotel
We enjoyed our stay at Eiffel Hotel Kelana Jaya. The staff were really friendly and approachable. Our room was cozy and the bathroom is clean. WiFi signal was really strong and fast. They also provide you with bottled water and coffee for your whole stay. There were also towels, shampoo and liquid soap in our bathroom. There was no cable tv, only local tv but it's not really a big deal if you would mostly be outside the hotel. The hotel is also near RapidKL bus stops (one at Kelana Jaya Medical Center and one at Kelana Puteri Condominium) so it was easy to go around from there. Overall, I can say this is a very nice hotel to stay in.

6/10 Okej

Terence, Johor

Gillade: Renlighet och personal och service
Stayed for a night.
Enjoyed my stay, hotel is close to Paradigm Mall with friendly staff. 24 hours Indian restaurant closeby.

6/10 Okej

ROZITA, kulim, kedah

Travellers
Room is comfortable. Satisfaction of frontline service.

6/10 Okej

Toh, Malaysia

Gillade: Renlighet och boendets skick och faciliteter
sound proof was terrible
The room cleanness is ok but the sound proof was terrible. Can heard clearly even a normal chating from side room.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice. Clean. Comfortable.
Nice. Clean. Comfortable.

4/10 Dåligt

James, Kuala Lumpur

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Waited 1 hour to find out they didn't have a room
Have stayed many times before... Despite this... Hotel staff asked us to double pay for the room because they had lost the email from Hotels.com... This process took 1 hour (at 11:40 pm). Then.. they told us they didn't have the room we booked anyway.. Asked us to pay the upgrade.. When I complained.. They told me it wasn't their problem, call Hotels.com.. So I did, from the desk. Hotels.com did a good job of sorting it out, despite the hotel being difficult, Hotels.com refunded the extra money we paid to upgrade... Not the hotel.. All this.. and we were regulars there... The rooms are quite good for what they are.. clean and all. But this experience left a VERY bitter taste in my mouth...