Lägenheter i Kwale

"Good food, pool area and beach. Decent rooms. Most staff were friendly, but we were not satisfied at all with the “service” from the manager called Anderson. Very unhelpful and was not willing to search for solutions to a small problem we had. "

"Väldigt lyhörd omgivning dörrar smällde igen flera gånger om dagen, sopor/skräp utanför balkong. Städning va ok i rummen, cigarett rökta rum samt varken toa eller dusch fungerade som det skulle, personalen va överlag väldigt trevliga, poolen va ok, men medlet i bassängen gjorde att man fick utslag samt dotter skar sig två gånger då kakel i poolen va trasigt."

"I am writing to convey my deep appreciation for the truly exceptional experience I encountered during my recent stay at the Diani Reef Beach Resort & Spa. From the moment I arrived until the day of my departure, the commitment and warmth exhibited by the staffs turned my visit into a memorable and enchanting retreat. First impressions are often lasting, and I must applaud the team for their seamless check-in process. The reception staff, with their sincere smiles and efficient service, set the tone for what proved to be a remarkable stay. It was apparent that they were not merely fulfilling their duties but genuinely dedicated to ensuring guests felt welcomed and valued. The accommodations were luxurious, offering a perfect blend of comfort and elegance and welcomed me with an amazingly made-up bed in your way. The meticulous attention to detail in the room's design and amenities showcased the resort's dedication to creating a haven for relaxation. The housekeeping team's efforts were impeccable, maintaining a pristine environment that heightened my overall sense of well-being throughout my stay. What sets Diani Reef apart is the authenticity and sincerity of the staff. "