Hotell nära LM&M Railroad

“We enjoyed the complementary 3 cocktails and food after checking in. They had a very good pasta with grilled chicken plus green salad, steamed vegetables, and soft drinks. The lady working their bar was so nice to all her clients as was the staff refilling food stations and cleaning the table. Even the manager was checking with all the guests at check in and in the dining area. Breakfast was equallt good. Rooms were clean & quiet. Landscape and outside seating was exceptional. Overall...

“Great stay”

“Very clean room. My daughters were impressed by the welcome message on the TV screen. Clean and well maintained. Gym was comfortably air conditioned and equipment was working. We had some issues with the internet, but otherwise a great experience!”

“Pool was nice...the first front desk person was nice when checking in but after that staff was kinda rude... breakfast wasn't great then have someone watching you eat and can't eat in room was very uncomfortable...would not take there again...but it was close to king Island”

“The location was very close to Kings Island. The breakfast in the morning had a nice selection. The staff was helpful. We had to have our room moved twice upon check in due to dirty conditions of the rooms given to us, which was disappointing. The staff was accommodating, but we will likely not stay again.”

“Pros- The lobby was immaculate and the guest services were awesome. Decent bar selection if you want a night cap. Friendly guest services helped out as much as possible. Cons- super thin walls, you will hear all thumps and bumps through the night. Including outside traffic with it being as close kings island. Room still had a couch full of crumbs on sofa so made us weary of cleaning tactics. Decent hotel, but would recommend one a bit further honestly”

“Customer service was good however the room needs ALOT OF ATTENTION the tiles in the room are literally coming up and when you walk on them you almost fall and trip over them. Felt dirty water pressure was very weak. We have been there once before and room was ok but this time just felt dirty the elevator literally took 10 minutes to come down. Coffee was so weak. Breakfast was great.”

“Everything was clean and staff was really friendly.”

“The pool wasn’t open most of the time we were there. You can’t understand the front desk people and they didn’t have any kind of breakfast that was supposed to be included”

“Stayed for four nights, didn’t have room service one time. Had to go down to ask for more towels and trash bags. The bathroom wasn’t cleaned and there was urine and hair on the side of the toilet. Shampoo/conditioner/body wash bottles were practically empty.”

“Very clean and modern.”

“Not a fan of the location.”

“nice hotel and clean good for family and frn we spend 3 nights it was so comfortable and friendly we will come again”

“There was a deadbolt, but no latch lock on the door. We had to call down to the front desk to get hot water and there was no extra roll of toilet paper when ours was almost out. We checked at the front desk and she said "you want me to do this?" We ended up buying a roll at a local store, but did get one from the maid service later. Breakfast was limited, but ok.”

“Super friendly and attentive staff, nice clean and spacious room.”

“My 1st booking at a neighboring hotel was horrible, never made it past the front lobby, didn’t check in, and didn’t receive refund upon cancellation. Comfort Inn and Suites had an immediate booking. Upon arrival, greeted by friendly staff and check-in was quick! Which was extremely helpful since we had a softball tournament to get too! Room and bathroom clean, stocked, and cool on arrival. Pool was small but clean with nice pool smell, towels came as soon as staff were alerted they were...

“Room was dirty, sink faucet old and stained, shower faucet would not shut off. Left early after one night.”