Hotell nära Miami Lake

“Super disappointed with this hotel. I booked a stay from Friday through Monday for my family of four. As soon as we checked into our room, the toilet wouldn't flush, and there were ants throughout the room. I immediately reported both issues, but nothing was done the first day. The second day, around 7:00 p.m., I went to exchange our dirty towels for clean ones. I was told they didn't have enough towels to replace them. Keep in mind, there were four of us staying for three nights. After...

“It was great”

“Clean rooms. Great breakfast. During my 4 night stay, my keycards to my room stopped working 3 times. When returning to front desk to get them working again, they never verified anything about me. Just asked what room and reprogrammed them without verification that I was even a guest or how long I was staying which brings me to my next red flag. While in the shower (around 8 am on checkout day) I heard my door trying to be opened. I had placed the door placard on the door handle and flipped the...

“Staff was amazing”

“The bed sheets were stained and had hair in them. The pool was covered in algae and closed. The entire place smelled like an ashtray. There was no toilet paper in the room. The parking lot had huge piles of garbage in it ( the size of cars) and I'm pretty sure there was a drug deal going on in the parking lot This place is a dump! The area is sketchy. I wouldn't stay here again if you paid me.”

“The hotel itself was moderately nice and has been remodeled in the last couple years, but it definitely needs normal maintenance (like minor repairs). There were lots of signs to keep your doors double locked for safety (which, I suppose, I appreciate if it is that dangerous). There were tons of people living in the hotel and hanging out in the parking lot most of the night. Ultimately, I appreciated that the room was clean and inexpensive. I definitely would not choose to stay there again,...

“The staff were very helpful and assisted as needed. The rooms were very clean and the breakfast was wonderful.”

“The property is very family friendly, very clean. Staff was great and helpful when needed. Will definitely go back.”

“Good service”

“It was the shabbiest place I have ever seen, staff was trying to give me room in the second floor, I told that I have a handicap sister who could not climb the stairs since there was no elevator. He lied to me that all room in the ground floor was booked. When I threaten to book room in another place he told me that he has one room with TV not working. I said I don’t care about TV, then he allowed that room to me later I found out that the TV was working fine. The smoke detectors was hanging...

“We (and others) had to stand at the front desk for several minutes before someone came to check us in. Upon arriving in our room, the front panel of the vanity was missing and leaning against the wall in our closet area. They did have some hot breakfast items which was a plus since I was only expecting a continental breakfast but there was a sign say no breakfast items were allowed in the rooms, where there are tables within the rooms to eat at. If you’re just going there to sleep, it definitely...