Pensionat i La Cruz de Huanacaxtle

“Upon arrival the 2 staff members never greeted us or introduced themselves. They did not let is know about the schedule power outage the next day that was scheduled from 7am-3pm. We were told that we had a kitchenette but it actually was only a small fridge. The pool was absolutely disgusting. It was very cloudy water full of leaves. The tiles around the edge were falling off. There was no ladder to get in and out of pool. The service at the pool was horrible as clearly we were interrupting a...

“Great hotel with a great location as well. Also great costumer service.”

“Excelente atención y buenas instalaciones. Alberca con buena temperatura”

“The house provided everything we needed. Though for us a couple missing items in the kitchen. Unfortunately the area around is not very inviting for families and requires additional travel to local attractions. It was great value for a short stay. The green field park area outside wouldve been great if it werent for the garage and dog poop everywhere. ”

“Everything was great since the minute i checked in to when i checked out, i will definitely be back and i will for sure recommend this jewel.”

“Absolutely lovely stay for one night, wish we could have stayed longer! Spacious, clean, with beautiful views. Staff was extremely friendly. Easy walk to the beach area, bit of a challenge walking back up the hill but very doable and well worth it. ”

“Let me start by saying my fiancé and I are in the hospitality business and we were extremely impressed by attentive and welcoming staff, the grounds, the location, the hotel, the pool the food and the service. We needed a place to really relax and unplug from the stress of everyday life. Marcela was paradise for us! Betty greeted us upon arrival and checked us in with ease. Shortly after we got to our room someone brought us a complimentary appetizer and a fruity drink which was really...

“This place was exceptional. Loved the management and staff. They were super friendly and accommodating. ”

“Excellant location”

“We loved the Marcela Resort. It was a 2-bedroom / 2-bath unit, and very large - at least by US standards. From the wrap-around deck, it had an amazing view of the pool, down the mountain, and out to the ocean. It had a full kitchen, separate jacuzzi, and in-unit laundry. The price was still very reasonable. The whole property was well-kept and nicely decorated. It's also very picturesque - the building itself is really interesting, and the gardens all over the grounds are full of pathways with...

“A hidden gem! There’s an easy access, about 10 min walk to the restaurants and shops in Zona Romantica! Amazing panoramic view of the beach and city! Also, the staff were so friendly and accommodating! ”