“Friendly and helpful staff when checking in, easy to contact with WhatsApp when the reception was closed. Beautiful apartment with a modern and cozy touch. AC in both the kitchen/living room and the bedroom. Two big smart TVs. We stayed for two nights, wish we would have stayed longer. Perfect place to stay to be able to explore both the small towns close by and to drive to for example Pisa. Several beautiful wine yards in Tuscany are also within the reach of an hour with car. Easy to park in...

“I booked two rooms here. The rooms were listed as “double or twin” which generally means that the beds could be separated, which I specifically requested. They were not separable so two members of our group had to find a room in a different hotel. The staff member I communicated with would not allow a refund for the room that we did not use and was pretty rude about it. There were also some amenities in the listing that were not actual features of the property/rooms. Lastly, the door handle on...