2 barer/lounger, gastropub och lobbylounge

Recensioner av Fairmont Chateau Lake Louise

4 out of 5
Fairmont Chateau Lake Louise
111 Lake Louise Drive, Lake Louise, AB

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 668 av 1001 recensioner" "
8 - Bra i betyg. 185 av 1001 recensioner" "
6 - Okej i betyg. 93 av 1001 recensioner" "
4 - Dåligt i betyg. 24 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 31 av 1001 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kirsten, Cranston

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely gorgeous
Bodde här 3 nätter i maj 2024
Svar från ~Fairmont Chateau Lake Louise 21 maj 2024
Thank you, Kirsten, for the five-star rating! We're delighted to know that you found the Chateau absolutely gorgeous. We look forward to your next visit!

10/10 Fantastiskt

Hossein

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall experience at Fairmont was excellent. All staff were extremely friendly, professional and attentive. This hotel is def a museum and views are one of a kind.
Bodde här 5 nätter i maj 2024
Svar från ~Fairmont Chateau Lake Louise 21 maj 2024
Thank you, Hossein, for your excellent review! We're glad that our team's friendliness and professionalism enhanced your stay, and that you enjoyed the unique ambiance and views of the Chateau. We look forward to welcoming you back soon!

10/10 Fantastiskt

Iver

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hands down best Hotel. Great staff, and dining options. Service is impeccable. And the million dollar view!!!! So worth it!
Bodde här 1 natt i maj 2024
Svar från ~Fairmont Chateau Lake Louise 17 maj 2024
Thank you, Iver, for the outstanding review! We're thrilled to hear that our team, dining options, and service met your high expectations. We look forward to welcoming you back to the Chateau for more impeccable experiences.

8/10 Bra

Sherry

Bodde här 2 nätter i maj 2024
Svar från ~Fairmont Chateau Lake Louise 21 maj 2024
It's a delight to receive such a positive rating from our visitors. Many thanks!

10/10 Fantastiskt

Russell

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Picturesque setting. Everyone on property are super friends
Bodde här 2 nätter i maj 2024
Svar från ~Fairmont Chateau Lake Louise 17 maj 2024
Thank you, Russell, for the 5-star rating! We look forward to welcoming you back for another superb experience at the Chateau!

10/10 Fantastiskt

Vincent

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från ~Fairmont Chateau Lake Louise 21 maj 2024
We're grateful for your positive rating. We sincerely cherish it! Thank you.

10/10 Fantastiskt

Eseroghene, LAGOS

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
a must visit
Bodde här 1 natt i maj 2024
Svar från ~Fairmont Chateau Lake Louise 17 maj 2024
Thank you, Eseroghene, for the 5-star rating! We're thrilled to hear you consider the Chateau a must-visit destination. Looking forward to welcoming you back for more memorable experiences!

6/10 Okej

Irina

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Not up to Fairmont standards. Restaurant quality was mediocre and property was not kept up. Sauna/pool dated and not clean
Bodde här 4 nätter i maj 2024
Svar från ~Fairmont Chateau Lake Louise 10 maj 2024
Thank you for sharing your thoughts, Irina. We're sorry to hear that your experience didn't meet your expectations! We hope you'll consider giving us another chance in the future.

10/10 Fantastiskt

Lynn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Such a beautiful setting any time of year. Definitely would stay here again
Bodde här 1 natt i maj 2024
Svar från ~Fairmont Chateau Lake Louise 10 maj 2024
Thank you, Lynn! We're glad you enjoyed the stunning setting, no matter the season. We'd love to welcome you back for another wonderful stay at the Chateau.

8/10 Bra

Xi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wi-Fi signal very weak in the guest room; facility is getting aged, room space is ordinary.
Bodde här 2 nätter i april 2024
Svar från ~Fairmont Chateau Lake Louise 30 apr. 2024
Thank you for your review, Xi. We appreciate your feedback, we are continually working on updates to enhance our guests experience and your insights greatly assist us with this. We hope to welcome you back in the future to experience our newly renovated guest rooms!

10/10 Fantastiskt

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Nice place
Bodde här 1 natt i april 2024
Svar från ~Fairmont Chateau Lake Louise 30 apr. 2024
Thank you for the 5/5 rating, Andrew! We're glad you enjoyed your time at the Chateau. Looking forward to welcoming you back soon!

10/10 Fantastiskt

William, Edmonton

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The snowy ambience within the Rocky Mountains. Absolutely outstanding!
Bodde här 2 nätter i april 2024
Svar från ~Fairmont Chateau Lake Louise 30 apr. 2024
Thank you, William, for the perfect rating! We're thrilled that you enjoyed the snowy ambiance of the Rocky Mountains during your stay. It's wonderful to know that the natural beauty Lake Louise made such a lasting impression. We look forward to welcoming you back to the Chateau for more outstanding experiences!

10/10 Fantastiskt

Merina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is amazing but lack of entertainment. Live music in the lounge would be wonderful.
Bodde här 2 nätter i april 2024
Svar från ~Fairmont Chateau Lake Louise 25 apr. 2024
Thank you for your review, Merina! We're thrilled to hear you find the property amazing. We thank you for your suggestion to enhance our entertainment offerings. We look forward to welcoming you back and hopefully with some delightful tunes!

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från ~Fairmont Chateau Lake Louise 23 apr. 2024
Your 5-stars are a testament to our efforts. Thanks for sharing!

10/10 Fantastiskt

Earl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från ~Fairmont Chateau Lake Louise 23 apr. 2024
Thank you for adding sparkle to our day with your kind rating.

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We got upgraded to the Gold program! What a lovely surprise.
Bodde här 1 natt i april 2024
Svar från ~Fairmont Chateau Lake Louise 25 apr. 2024
Thank you for your review, Lisa! We're thrilled to hear that the upgrade to our Gold program added a lovely surprise to your stay. Looking forward to welcoming you back for another splendid experience at the Chateau!

8/10 Bra

Joshua, Medford

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Too much construction
Bodde här 2 nätter i april 2024
Svar från ~Fairmont Chateau Lake Louise 20 apr. 2024
Thank you for your feedback, Joshua. We apologize for any inconvenience caused by the construction during your stay. We're continuously working to enhance our facilities, aiming for minimal disruption to our guests. We appreciate your understanding and hope to welcome you back to a fully updated Chateau soon.

10/10 Fantastiskt

Yingshi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
High Standards
Bodde här 1 natt i april 2024
Svar från ~Fairmont Chateau Lake Louise 16 apr. 2024
Your generous rating is very much appreciated. Thank you for sharing!

10/10 Fantastiskt

Roden

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel and views
Bodde här 1 natt i mars 2024
Svar från ~Fairmont Chateau Lake Louise 16 apr. 2024
Thank you, Roden, for the fantastic review! We're delighted that you enjoyed the hotel and the views. We look forward to your next visit for more amazing experiences at the Chateau!

8/10 Bra

Michele

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Although the location is beautiful, the property is dated and in the middle of renovations - there is disrepair and construction equipment through out. Neither of our rooms had luck with tv connections. I was also surprised that parking was not included in the exorbitant price of the hotel room.
Bodde här 1 natt i april 2024
Svar från ~Fairmont Chateau Lake Louise 16 apr. 2024
Thank you for your review, Michele. We appreciate your feedback about the renovations and the issues you encountered. We're striving to enhance our facilities while maintaining the charm and service standards expected at the Chateau. We hope to welcome you back to a refreshed hotel soon.

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från ~Fairmont Chateau Lake Louise 11 apr. 2024
Many thanks for the 5-stars! We're pleased you enjoyed your experience.

10/10 Fantastiskt

Fei Yu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are very friendly! Response promptly, and make all the experience very personal!! love it!
Bodde här 3 nätter i april 2024
Svar från ~Fairmont Chateau Lake Louise 6 apr. 2024
We're so glad to hear you enjoyed the personalized experience and prompt service from our friendly staff! Thank you for sharing your love for it. We can't wait to welcome you back for more memorable moments.

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Five star experience, absolutely amazing.
Bodde här 4 nätter i april 2024
Svar från ~Fairmont Chateau Lake Louise 6 apr. 2024
Thank you for your glowing review! We're thrilled you had a five-star experience with us. Looking forward to welcoming you back for another amazing visit!

10/10 Fantastiskt

Sumiko

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel in a gorgeous setting near Lake Louise. Excellent restaurants and transportation to ski areas. Also has activities like cross country skiing and snowshoeing that we would have done if there was more time.
Bodde här 5 nätter i mars 2024
Svar från ~Fairmont Chateau Lake Louise 5 apr. 2024
Thank you for your review! We are delighted you enjoyed our hotel and its stunning setting and dining outlets! Next time, we hope you get to try the cross-country skiing and snowshoeing too!

10/10 Fantastiskt

Shu

Bodde här 2 nätter i mars 2024
Svar från ~Fairmont Chateau Lake Louise 23 apr. 2024
Our warm gratitude for the 5-stars. They mean a lot to us!

6/10 Okej

Lynnette

Reste med familjen
Gillade: Renlighet
Staff was more concerned about setting up for Sunday brunch on Saturday evening in the lakeside lounge than attending to guests staying in the hotel and wanting to have an evening in the lounge. Poor check in experience on gold floor.
Bodde här 1 natt i mars 2024

4/10 Dåligt

CHARLES

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Trevor

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay. Our trip of 11 days seemed to go by in just a couple of days because we enjoyed our time so much. We’ll be back.
Bodde här 5 nätter i mars 2024
Svar från ~Fairmont Chateau Lake Louise 30 mars 2024
Thank you, Trevor, for the excellent review! We're so glad to hear that your 11-day trip flew by in the best possible way. Looking forward to welcoming you back for another enjoyable stay!

10/10 Fantastiskt

Chia-Wen, Changhua

Gillade: Renlighet
Excellent
Bodde här 1 natt i mars 2024
Svar från ~Fairmont Chateau Lake Louise 30 mars 2024
It's a delight to receive such a positive rating from our visitors. Many thanks!

10/10 Fantastiskt

Simon

Gillade: Bekvämligheter och boendets skick och faciliteter
This is an amazing property located in an amazing place. Anyone that wishes to combine relaxation and kuxury with skiing, hikong or other outdoor activities will be very pleased.
Bodde här 6 nätter i mars 2024
Svar från ~Fairmont Chateau Lake Louise 30 mars 2024
Thank you, Simon, for the fantastic review! We're so pleased you found the combination of relaxation, luxury, and outdoor activities to your liking. Looking forward to welcoming you back for more amazing experiences!

2/10 Väldigt dåligt

CHARLES

8/10 Bra

Bryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Limited Dining options depending on the day, other than that was a wonderful stay
Bodde här 6 nätter i mars 2024
Svar från ~Fairmont Chateau Lake Louise 30 mars 2024
Thank you, Bryan, for your feedback. We're glad you had a wonderful stay and appreciate your note on dining options. We're continually working to enhance our offerings and hope to provide even more variety on your next visit.

10/10 Fantastiskt

Ying

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Chateaux hotel makes my kids excited.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Francois, Calgary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
-
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Gabriel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect!
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Gagandeep

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Not worth the price
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Corinne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property. Staff was friendly and helpful Food and drinks were wonderful!!
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Shivam

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Francisco

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hermoso lugar
Excelente ubicacion y excelente servicio en este hotel. El cuarto que me tocó no era muy grande pero fue cómodo. Había remodelación y por lo tanto un poco de ruido, pero jamás fuera de horario.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i januari 2024

10/10 Fantastiskt

Jungil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kruze

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything is great . Butttt . Banff fairmont is so much better . Don’t get me wrong this place is top notch but Banff fairmont is top notch with sprinkles on top .
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Glen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lake Louise Never Disappoints
The views are spectacular, the food and service are top level and we were comfortable and well taken care of every step of the way. What a great experience.
Bodde här 3 nätter i januari 2024

2/10 Väldigt dåligt

Richard

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Maria E

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Ja young, Calgary

Gillade: Renlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Mary

Reste med sin partner
Chateau took care of our bags while we parked the car, and let us check in early into our beautifully appointed, clean room.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Amy

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Sandra

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family stay
Wonderful stay. The hotel is well maintained and the rooms were comfortable. They had a wonderful selection of teas and coffees in the room. The community family room had games and hot drinks as well. On-site restaurants are quite pricey for what you get so we drove into town several times to eat. The ice skating cost $86CA for a family of four.
Bodde här 3 nätter i januari 2024
Svar från Fairmont Chateau Lake Louise 16 jan. 2024
Thank you, Sandra, for your excellent review. We're glad you found your stay wonderful, with comfortable rooms and a lovely selection of tea and coffee. It's great to hear you enjoyed the family room and its amenities. We appreciate your feedback on our on-site restaurant's value and the ice skating costs. Your insights are invaluable as we continuously strive to enhance our guests' experiences. We hope to welcome you and your family back soon!

8/10 Bra

Judith

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My husband and two children first stayed a the Château 37 yrs ago in the summer. We decided to return in another season. As beautiful as lake Louise is in the summer/fall, it is absolutely magical in winter! Granted temp -35 was not what these Arizonans anticipated but the staff at the Chateau was so welcoming, so pleasant, helpful and warm! We kept saying how beautiful everything was. Waller Stube restaurant was a bit chilly but the fondue hit the spot. We started at the Fairmont Jasper and are now at the Fairmont Banff Springs finishing our Canadian winter odyssey. Great memories to add to the Canadian experience. Thanks Fairmont!
Bodde här 2 nätter i januari 2024
Svar från Fairmont Chateau Lake Louise 16 jan. 2024
Thank you, Judith, for sharing your experience. We're delighted to hear that your return visit to the Chateau, this time in winter, added a magical touch to your family's memories. Braving the cold snap is no small feat, especially coming from Arizona! We're glad our staff could provide warmth and hospitality during your stay. It's wonderful that the fondue at the Stube was just right for the chilly weather. Please enjoy the rest of your Canadian winter adventure and thank you for choosing the Chateau for these special moments!