Hotell nära Lake Thom-A-Lex Park

“Solid place to stay!”

“I booked 3 rooms for 2 nights. We were told we could check into the rooms at 3:00PM. We came back to the front desk at 4:30Pm and 2 of the rooms still we not ready. Those 2 groups had to take less quality rooms on the top floors. When we came back to our the second night there was a large roach in the floor near the refrigerator i told the guy at the front desk about it and he gave me a card to the General Manager and said call her. I figured she would care as much about the customes as he did...

“The room did not lock, so any one could walk in from the hallway. We happily locked with dead bolts and took our entire luggage and everything with us each day! Looked online and found out this is against the law, to have a door that does not lock. So not staying here again, which is unfortunate because it was a nice hotel. It was very scary knowing the first night anyone could have walked in.”

“Everything about my stay was absolutely Top Tier! Great staff, very clean. I was only allowed 5 stars but it's really a 10 star!❤️”

“Breakfast was convenient and staff was kind. The room was not as clean as we expected and there was an unpleasant odor.”

“Overall cleanliness.”

“The air conditioning worked perfectly the parking was close and convenient the refrigerator worked well as well as the microwave the rooms were very clean and well maintenance I was extremely happy and pleased”

“DO NOT STAY HERE. Had the extreme misfortune of staying here for a last minute trip to the furniture market. Receptionist woman didn’t have the absolute basic manners. Rude, disgusting and confrontational ghetto behavior. She angrily barked every word at everyone while offering zero help or support. Rooms are extremely dirty and smelly. One of the worst experiences of my life. You are better off sleeping in your car than stay here.”

“ I have to put something here”

“The room ”

“Just loved the place! Excellent service, the hotel is beautiful and the rooms are quiet and nice (big plus for the makeup mirror in the bathroom;)), good food in the restaurant, complimentary drink every evening, small but very nice breakfast Definitely will come back! ”

“It was a horrible experience as the broken room door did not securely latch and therefore we and our belongings were not safe. Also, the phone in the room was not connected to an actual phone line because none existed. We immediately checked out and moved to another hotel.”

“Dirty room, burn holes in sheets, bathroom door doesn’t fit so won’t close”

“TV didn’t work, Room smelled of strong cleaners! Smell lasted our entire stay, effected our breathing!!!!”

“Ok”

“clean room & breakfast ok,”

“Exceptionally beautiful property and exceptional customer service. Graciously accommodated a change in plans, excellent communication throughout, friendly welcome and went the extra mile in all ways to make our very quick trip memorable!”