My wife and I loved our time at Villa Serena. We spent 3 nights there after spending 4 nights in Las Terrenas area.
From the moment we got to Villa Serena to the moment we left, we experienced a peace and serenity. Both the town of Las Galeras and the Villa Serena are like an oasis in the DR allowing you to really relax and enjoy the beauty around you. My wife said, "Villa Serena frees you to feel whatever you need to."
Overall, we had an incredible time and would've loved to have spent an extra week there.
Some things we loved:
-The details put into the guest's experience (fresh juice on arrival, fresh flowers and unique bed setting each morning, folded toilet paper to look pretty, custom soaps and conditioner)
-The views from grounds and balcony (the Mts and ocean were a great combo)
-The great-tasting and fresh food at restaurant
-The customer service-every staff member from hostess to maintenance made us feel very welcomed
-Snorkel gear, kayaks, bikes, etc being available for usage for free
-Room- our room was large, balconies were awesome with ocean views, and AC worked great
-Javo beach (short walk) was an awesome place to hang out for the day
Things we didn't love that could be improved:
-Hot water didn't work for more than 2 mins even after following hot water system steps (probably needs an upgraded system)
-Fridge was very small and didn't get cold for first two days even on max setting