Lägenhet - 3 sovrum | Utsikt mot staden

Recensioner av Launceston Central Apartment Hotel

4 out of 5
Launceston Central Apartment Hotel
16 Paterson Street, Launceston, TAS

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 272 av 573 recensioner" "
8 - Bra i betyg. 212 av 573 recensioner" "
6 - Okej i betyg. 59 av 573 recensioner" "
4 - Dåligt i betyg. 22 av 573 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 573 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018
Svar från Alagu 31 dec. 2018
Dear Christina, Thank you for writing us your valuable feedback on your recent stay with us. I am delighted to read that you have enjoyed your stay and appreciate the time you have taken to review us. Kind regards,

6/10 Okej

David

Gillade inte: Renlighet
Room was only half cleaned every day
Bodde här 4 nätter i mars 2024
Svar från Peter B 2 apr. 2024
Dear David,Thank you for taking the time to share your feedback. We sincerely apologise that your room wasn't fully cleaned daily to during your stay. We are sorry but reception staff must have failed to inform you of our cleaning policy which is similar to a motel We do a full clean before and after stays and if you are staying for more than 5 days then a full clean on the 4th day. Please be assured that we'll address this with our reception team to be more informative.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Very impressed with the staff at this property, especially the guy in reception, so friendly and helpful, this was our second stay and they had stored our bags while we were on the Overland Track for a week, delighted on return that our bags had been put in the room ready for us. We had a one bedroom apartment, very spacious, with a full kitchen and laundry. The only negatives were the washing machine was a little dirty and had to be cleaned before use and the sofa isn't very comfy. Apart from that we really enjoyed our 2 night stay. Parking near the property was easy and street parking was free between 5.30pm and 9am and they also provided a parking card for the secure multi level carpark across the road. Would definately stay again.
Bodde här 2 nätter i mars 2024
Svar från Peter B 2 apr. 2024
Dear Sarah,Thank you for taking the time to review our hotel. We're glad you enjoyed our central location, found the studio spacious, and appreciated our friendly reception staff. We understand your feedback about the lift noise and will consider ways to mitigate it for future guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Kind regards,Guest Services

8/10 Bra

Sarah

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
This is a hotel in a period building, so has some little quirks. Centrally located and easy to walk anywhere in the CBD for shopping or food. We stayed in a Studio which was surprisingly spacious and comfy. Big shout out to the friendly reception staff, we were able to store bags while on a Trek, as we were leaving before reception opened, they let us leave the bags in our room, drop our key in the key box and they collected and stored our bags once we had left. The only downside to this hotel is the lift is ancient and you can hear it in the rooms, but they do provide ear plugs conveniently available in the lift.
Bodde här 1 natt i mars 2024
Svar från Peter B 2 apr. 2024
Dear Sarah,Thank you for returning to stay with us and for your fantastic review on Expedia. It's a pleasure to know that our team, particularly our reception staff, made a lasting impression with their friendliness and helpfulness. We're also glad that the convenience of our parking facilities added to the ease of your visit.Your feedback regarding the washing machine and sofa has been noted, and we will address these points to improve our guest experience.We're looking forward to your next stay and wish you safe travels until then.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

8/10 Bra

RONGO

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Peter B 18 mars 2024
Dear RONGO,Thank you for taking the time to review our hotel. We're glad you had a positive experience overall. Kind regards,Guest ServicesLaunceston Central Apartment Hotel

10/10 Fantastiskt

Marilyn

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great place to stay
Great place. With a lift, it made our visit much easier. My sister has problems with stairs, so we used the entrance at the rear of the building which took us out to the street/ Parking was across the road in the three story carpark and very easy. Mostly free overnight and small hourly charges during the day. Much cheaper than other places. Be aware that a lot of shops/cafes, etc are not open on Sunday in Launceston but we did find a great place for breakfast in Brisbane Street. Great breakfast and offers GF too. Look for the arcades linking Paterson and Brisbane Streets.
Bodde här 3 nätter i februari 2024
Svar från Peter B 28 feb. 2024
Dear Marilyn,Receiving a perfect score from you truly makes our day! We're so glad that the lift and the rear entrance provided the necessary convenience for your sister, making your visit much easier. It's great you found the parking straightforward and economical, adding to the ease of your stay.Your tip about the shops and cafes' Sunday hours is valuable for future guests, and discovering a great breakfast spot on Brisbane Street sounds like a delightful find, especially with gluten-free options.We appreciate your insights and are thrilled you had such a positive experience. Looking forward to welcoming you back for another great stay in Launceston.Kind regards,Guest Services, Launceston Central Apartment Hotel

6/10 Okej

Robert

Reste med familjen
Gillade: Renlighet
The desk staff are very nice and helpful. The property is old and really needs some updates. The fridge and microwave was good but the dishwasher is terrible. You can't hear the tv when the dishwasher is running. The elevator is really loud and you can hear it groaning away when someone is using it.
Bodde här 4 nätter i februari 2024
Svar från Peter B 28 feb. 2024
Dear Robert,Thank you for choosing to stay with us and for sharing your feedback. It's good that you found our front desk staff nice and helpful.Your comments regarding the property, dishwasher, and elevator have been noted and will be used to improve our services. Please accept our apologies for any inconvenience caused. We hope to welcome you back in the future for a more enjoyable stay. Travel safely!Kind regards,Guest ServicesLaunceston Central Apartment Hotel

6/10 Okej

Margaret

Reste i grupp
Great location. Room very noisy due to fridge that kept cutting in during the night . Exhaust fan in bathroom super noisy. Staff friendly
Bodde här 1 natt i februari 2024
Svar från Peter B 6 feb. 2024
Dear Margaret,Thank you for sharing your feedback on your stay. We're glad to hear you appreciated our great location and found our staff friendly. However, we apologise for the inconvenience caused by the noisy fridge and exhaust fan in your room. These issues are not in line with our standards for guest comfort, and we will address them promptly to ensure a more peaceful environment for our guests.We hope to have the opportunity to welcome you back and provide you with a more comfortable and quiet experience.Kind regards,Guest Services, Launceston Central Apartment Hotel.

6/10 Okej

Suzie

Reste med familjen
We found the shower with hair in it from previous guests, old clothing on the top of a cupboard, and grotty window sills with lots of smoke butts left outside of them. These were our first impressions of this property which was disappointing.
Bodde här 1 natt i januari 2024
Svar från PeterB 30 jan. 2024
Dear Suzie,Thank you for choosing to stay with us and for sharing your feedback. We are truly sorry that your first impressions were not up to our usual standards and it's disappointing to hear about the cleanliness issues you encountered. We take these matters seriously and will address them promptly with our housekeeping team.We hope that despite these issues, you were able to enjoy your time in Launceston. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future for a more positive experience.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

10/10 Fantastiskt

Nathan

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Peter B 1 jan. 2024
Dear Nathan,We hope that you had a wonderful Christmas and we wish you a Happy New Year! Thank you for your fantastic 5-star review. We greatly appreciate your positive feedback and are delighted to hear that you had a pleasant stay at our hotel. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.Kind Regards,Guest ServicesLaunceston Central Apartment Hotel

2/10 Väldigt dåligt

Amanda

Reste i grupp, Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Was a large, fully equipped apartment with laundry, which was great. The beds were clean and comfortable with fresh white linen and towels were soft, fluffy and luxurious. However there was build up of mould in the main shower cubicle in easy to clean areas, the fabric lounge was covered in stains as were the carpet squares, and the air conditioner was spitting out particles/dust. In the twin room, the spare pillow had hair on it, and there was rubbish on the window sill behind the curtain. The apartment had little noise protection from neighbouring units or the nearby clock tower that chimed more than regularly (note they provided earplugs in the lift but i can't sleep with nor would choose to stay somewhere that required you too). While staff were friendly and helped were they could, most of these flaws could have been easy fixed with a decent all-over deep clean.
Bodde här 1 natt i november 2023
Svar från PeterB 20 nov. 2023
Dear Amanda,We are very sorry to hear that you had a poor stay at our Hotel. We appreciate your honest feedback and we will use it to improve our cleaning standards and procedures. We are glad that you liked our fully equipped apartment and that our staff were friendly and helpful. We apologise for the noise from the neighbouring units and the clock tower. We provide earplugs for our guests who are sensitive to noise, but we understand that they are not a perfect solution. We hope you enjoyed the rest of your time in Launceston and we hope to see you again soon.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

6/10 Okej

Maree

Reste i grupp
Gillade: Renlighet
Disappointed with our studio apartment as it was very dated and not much light entered the room.
Bodde här 1 natt i november 2023
Svar från PeterB 13 nov. 2023
Dear Maree,Thank you for choosing to stay with us. We appreciate your feedback regarding your recent visit. We apologise for any disappointment you experienced with the dated studio apartment and the lack of light. Your comments have been noted, and we will use them to enhance the guest experience.Travel safely, and we hope to have the opportunity to provide you with an improved experience in the future.Kind regards,Guest ServicesLaunceston Central Apartment Hotel

10/10 Fantastiskt

Julie

Reste med familjen
Amazing place to stay. Staff were fantastic and the location was great.
Bodde här 2 nätter i juni 2023
Svar från Jess 3 juli 2023
Thank you for your review Julie. We are glad to hear you enjoyed your stay. We look forward to welcoming you on your next visit.Safe Travels

10/10 Fantastiskt

John

Bodde här 1 natt i maj 2023
Svar från Jess 13 juni 2023
Thank you for your review, we are glad you enjoyed your stay.Safe travels and see you next stay :)

8/10 Bra

Grant

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
The history of the building was amazing and all around Launceston. Great city to visit and explore. The views from our room of the city were fantastic, unfortunately the lack of basic maintenance and upkeep to the rooms is very disappointing to see.
Bodde här 2 nätter i maj 2023
Svar från LCA Reception 9 maj 2023
Thank you for your review, we will look into the issues.Kind Regards

10/10 Fantastiskt

KAYLYN DOROTHY

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff here were the best so helpful and caring.the apartment are cental to everything , we walked everywhere
Bodde här 8 nätter i april 2023
Svar från Jess 3 maj 2023
Thank you for staying with us. We are glad you enjoyed your stay and that our staff were helpful and accommodating.Safe travels and see you on your next trip.

10/10 Fantastiskt

Belinda

Bodde här 1 natt i april 2023
Svar från LCA team 24 apr. 2023
Thank you for your review. We are glad you enjoyed your stay with us. We look forward to welcoming you again on your next visit. Safe Travels

8/10 Bra

Donna

Great room but needed a good clean. Cobwebs on the inside of windows and stained carpet.
Svar från Jess 20 mars 2023
Thank you for your feedback. We are glad you enjoyed your stay and feedback will be passed to required areas. Safe travels :)

10/10 Fantastiskt

Julian

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
lovely
Bodde här 1 natt i mars 2023
Svar från Jess 15 mars 2023
Thank you for your review. We are glad you enjoyed your stay.Safe travels

8/10 Bra

Shane

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great central location.
Bodde här 3 nätter i mars 2023
Svar från PeterB 13 mars 2023
Dear Shane,Thank you for choosing to stay with us and for taking the time to leave a review. We are thrilled to hear that our central location was convenient for your travels. We hope you enjoyed your stay and we look forward to welcoming you back again soon.We wish you a safe trip to your next destination.Kind Regards,Guest ServicesLaunceston Central Apartment Hotel

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet
General cleaning was a lot to be desired
Nice a spacious apartment & staff were lovely & very helpful, but I needed to clean kitchen, bathroom before I could use. Bathroom tiles with mould & hair on the floor which wasn't ours , black scum in plud hole of the bathroom sink. Kitchen cupboard & draws had to be wiped out before I could use , kitchen sink was brown with sains !! Don't think it's had a good clean for month / Years !! No excuse seeing it was closed during COVID.
Bodde här 7 nätter i februari 2023
Svar från Peter B 1 mars 2023
Dear GuestI'm sorry to hear that you were disappointed with the cleanliness of your hotel room. We take pride in providing our guests with clean and comfortable accommodation and will work towards improvements.It's important for us to maintain a high level of cleanliness to ensure guest satisfaction, so thank you for pointing that out for your room, we will ensure it is cleaned thoroughly in the future. We trust you had a safe trip onwards and look forward to you hopefully returning someday soon.Kind RegardsGuest ServicesLaunceston Central Apartment Hotel

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and helpful on check-in.
Bodde här 1 natt i februari 2023
Svar från Jess 21 feb. 2023
Thank you for your review.We are glad you enjoyed your stay, look forward to seeing you again.

10/10 Fantastiskt

Julian

Gillade: Renlighet och boendets skick och faciliteter
Air con, spacious room, close to everything
Bodde här 1 natt i februari 2023
Svar från Jess 20 feb. 2023
Thank you for your review.We are glad you enjoyed your stay, see you next time.

10/10 Fantastiskt

Dave

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very clean and comfortable. Great location, easy to walk around town. Loved the in house laundry which is free for guests.
Bodde här 3 nätter i februari 2023
Svar från Jess 9 feb. 2023
Thank you for your review. We are glad you enjoyed your stay. Safe travels, we look forward to seeing you again

8/10 Bra

Shirley

Bodde här 1 natt i januari 2023
Svar från Jess 19 jan. 2023
Thank you for your review.We look forward to seeing you again.

10/10 Fantastiskt

Jo

Gillade: Renlighet
Extremely helpful staff which is wonderful when you are in a new town
Bodde här 2 nätter i december 2022
Svar från Jess 14 dec. 2022
Thank you for staying with us :)So happy you had a great time!Look forward to seeing you next time, hope you got home without too many delays.

8/10 Bra

Warren

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Central location. Apartment had everything but would be better if it also had a washing machine and dryer especially if you were there for a longer stay.
Svar från Reception 3 dec. 2022
Good morning Warren,Thank you for your feedback! Unfortunately, the studio apartments do not have enough room for a washer & dryer. However we do offer a 24hour laundry room accessed via the ground floor.Kind Regards,

8/10 Bra

Andrew

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Good
Bodde här 1 natt i oktober 2022
Svar från LCA team 10 okt. 2022
Thank you for staying with us. We look forward to welcoming you again.

10/10 Fantastiskt

YERRAGUDI RAMACHANDRA VAMSHI

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
2 bedroom apartment in the heart of Launceston City was perfect. Very warm staff and always eager to help. I throughly enjoyed my stay and looking forward to stay here again during my next Tassie trip.
Bodde här 3 nätter i september 2022
Svar från PeterB 29 sep. 2022
Hi YerrangiThank you so much for your wonderful feedbackWe look forward to your return visit

10/10 Fantastiskt

Della

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2022

10/10 Fantastiskt

Anne

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Everyone we met working in the property friendly and helpful. The location excellent minutes to all shops, vehicle parking very convenient.
Bodde här 4 nätter i juli 2022
Svar från Brianna 19 juli 2022
Thank you for the wonderful feedback. We look forward to seeing you again, safe travels! Kind Regards

8/10 Bra

Mick

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
too much traffic noise at night
Bodde här 2 nätter i juni 2022
Svar från LCA Reception 13 juni 2022
Thank you for your feedback

4/10 Dåligt

Charles

Affärsresenär
Gillade: Renlighet
Parking inconvenience and no communication for extra when paying deposit
Bodde här 2 nätter i juni 2022
Svar från Bibek 12 juni 2022
Hi Charles, Parking is with the City of Launceston is there is emergency push bottom to talk with the staff. Sorry about the inconvenience you had to experience. Thank you

10/10 Fantastiskt

Maureen

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Really central, near to great bars and restaurants.
Bodde här 2 nätter i maj 2022
Svar från Bibek 30 maj 2022
Hi Mareen, Thank you for staying with us and time for the feedback. Hope to see you again. Have a nice day. Regards, Bibek LCA

10/10 Fantastiskt

Megan

Bodde här 1 natt i april 2022

10/10 Fantastiskt

Simon

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i april 2022
Svar från LCA Reception 8 apr. 2022
Good Evening Simon, we are glad you enjoyed your stay with us! We look forward to seeing you again. Kind Regards

6/10 Okej

Lauren

Gillade: Renlighet och bekvämligheter
Bodde här 2 nätter i mars 2022

10/10 Fantastiskt

Helen

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The location is great in the city .
Bodde här 3 nätter i mars 2022
Svar från Jess 1 apr. 2022
Thank you for your feedback, we look forward to seeing you again.

8/10 Bra

Jacqueline

Gillade: Renlighet och rummets bekvämlighet
Great location
Great location. Friendly staff. Incomplete crockery set and cutlery utensils provided a bit of a challenge but overall a good stay.
Bodde här 3 nätter i mars 2022
Svar från Jess 31 mars 2022
Thank you for your feedback, I will look into the cutlery situation. Look forward to seeing you again

6/10 Okej

Maree

Reste med sin partner
Very noisey late at night, would not recommend
Bodde här 3 nätter i mars 2022
Svar från Reception 31 mars 2022
Sorry to hear you did not enjoy your stay. Unfortunately there are some things that are beyond our control. Safe travels. Kind regards

10/10 Fantastiskt

Ann

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property noisy at front of building and between units
Bodde här 1 natt i mars 2022
Svar från LCA Reception 13 mars 2022
Thank you for your wonderful review, we are glad you enjoyed your stay with us. We look forward to seeing you again! Kind Regards

10/10 Fantastiskt

Geoff

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Friendly staff
Bodde här 2 nätter i mars 2022
Svar från LCA Reception 13 mars 2022
Thank you for your wonderful review, we are glad you enjoyed your stay with us. We look forward to seeing you again! Kind Regards

10/10 Fantastiskt

Michele

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The apartment was a good size, quiet, comfortable with good windows and light. Great position in the heart of town.
Bodde här 1 natt i februari 2022
Svar från Reception 4 mars 2022
We are glad you enjoyed your stay! We look forward to seeing you again. Kind Regards

4/10 Dåligt

Krystal

Gillade inte: Renlighet och rummets bekvämlighet
Affordable but not worth the saving
Checked in to room to find old wet towel hanging on back of bathroom door, toiletries from previous guest in vanity & opened milk in fridge. Old town clock is close by & goes off every hour every hour of the night - hard to get any sleep.
Bodde här 1 natt i februari 2022
Svar från Jess 28 feb. 2022
Thank you for your feedback. The above issues have been passed onto management and will be followed up immediately. We are sorry you did not enjoy your stay. Unfortunately there is not a lot we can do in regards to the clock tower. Please feel free to contact us directly if you would like to discuss anything further.

10/10 Fantastiskt

jess

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i februari 2022
Svar från Jess 21 feb. 2022
Thank you for staying with us, we look forward to welcoming you again.

8/10 Bra

Walter

Gillade: Renlighet och rummets bekvämlighet
Good accommodation
A central location clean well appointed (was a Quest) has lift comfort and good value. Spacious.
Bodde här 1 natt i februari 2022
Svar från Reception 19 feb. 2022
Thank you for staying at Launceston Central Apartments, we are glad you enjoyed your stay! Kind Regards

6/10 Okej

Ruth

Gillade: Renlighet
Room needed renovating
The space was roomy enough, with all the facilities that we needed, but needs an upgrade to the kitchen area and bathroom. The tap in the kitchen sink was very difficult to use. Unfortunately, our room was on the corner closest to the clock tower, which chimed all night, making for a disturbed sleep. I recommend asking for a room on the other side of the building.
Bodde här 3 nätter i januari 2022
Svar från Jess 10 feb. 2022
Thank you for your review. We are in the process of gaining approval for upgrades to many parts of the building and rooms. Look forward to seeing you again

10/10 Fantastiskt

YERRAGUDI RAMACHANDRA VAMSHI

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very good location and property was big and sufficient for a family of 5. I will defintely go back there.
Bodde här 2 nätter i januari 2022
Svar från Reception 28 jan. 2022
Good evening Mr. Vamshi, We are glad to hear that your stay was enjoyable and we look forward to seeing you in the future. Kind Regards

2/10 Väldigt dåligt

Anne

Bodde här 2 nätter i juni 2021

2/10 Väldigt dåligt

Hollie

Gillade inte: Rummets bekvämlighet
As unenjoyable as it gets
There was not much to enjoy or like about our stay. We were put in a basement (or should I say dungeon) room that was a bit smelly, dark, and noisy. The WiFi didn’t work because we were in the dungeon, we did request another room but the only room offered was one where the TV didn’t work - I wish we had taken it! The room was clean but still felt grotty, but that could have just been because of the terrible lighting. I can’t remember ever disliking a hotel room this much - it was truly awful. It has turned me off ever booking a Quest hotel in the future.
Bodde här 2 nätter i maj 2021
Svar från Quest Launceston Team 31 maj 2021
We are sorry to hear that your stay wasn't as enemjoyable as it could've been. Thank you for your feedback, we will look into those issure and improve. Kind Regards,