We had a good stay here. There are many things the hotel has going for it (location-short walk to several tube stations Covent Garden area, 1 functioning lift/elevator, Nespresso machines in-room, cleanliness, modern/new furniture, toiletries provided-shampoo, conditioner, body wash, body lotion). However, our lack of a good air conditioning unit was a total dealbreaker for me. I would not stay here again simply for that issue alone. It’s a shame because they have some great things going for them, but we were absolutely boiling the entire time we were in our room and dreaded having to go to sleep at night since it was so stuffy. We resorted to opening the window when possible, but it ended up getting too hot (early May) to do it at the end of our stay. This shouldn’t be the case. If a place is advertising air conditioning - it should be fully functional and work very well. There was no AC in the halls which I understand has to do with the old building design, but being on the 4th floor I suppose made the hallways feel like a smothery sauna.