Slott i Maceió

“A 5 star Hotel..Great service at the front desk .Great reception. The bar and restaurant. Room service expecional...the staff is attentive and helpful ..Great breakfast. It's a beautiful place”

“Hotel was very Clean,staff amazing. Breakfast can be a little better.”

“O hotel é ótimo, recepcionistas muito simpáticos e atenciosos , o cafe da manhã perfeito, muitas opções, a única coisa que não gostei, foi por que me colocaram em um andar e meu filho e pai em outro, e o estacionamento muito caro .”

“A Suíte é excelente, mas as televisões tem um problema crônico de conexão com a Internet do hotel, cai toda hora apesar das diversas tentativas do pessoal da manutenção.”

“For a luxury hotel, I wasn’t as impressed. The room was very dated and not super clean. Bathroom had mold. The pictures k line definitely make it look nicer. Food was fine. Nothing special. Pool upstairs has a nice view but was small. Chairs were super uncomfortable to lay out on. Good location though and breakfast had plenty of fresh options.”

“Sevice was good, but room bad, wifi bad, food bad and bed bad. Beach near hotel very bad.”

“Travesseiros horríveis, muito barulho no quarto, acredito que seja da caldeira deles, ducha ruim, o hotel deixou muito a desejar, com o mesmo valor tem hotéis muito melhores, minha 4ª vez em Maceió, foi a primeira vez que fiquei no Mercure, sorte que foi apenas por uma noite, pois voltei de Japaratinga e ficamos uma noite pra pegar o voo pela manhã no outro dia, a experiência não foi boa, não condiz com a rede Mercure, aliás que o Ibis Style ao lado é muito melhor, já me hospedei lá em outra...

“Café da manhã muito bom. Quarto pequeno”

“We love the service minded staff made us feel very welcome! The wiew from the restaurant is absolutely breathtaking. The thinking we did not like is that the walls in the bathroom was falling apart down! And that air was totally shut if the ac was not on!”

“The breakfast was great. The luncheon dinner left a lot to be desired. The food was not good at all extremely salty and did not taste like Brazilian bread food at all, which is very delicious disappointed in the food.”

“There were mosquitoes in my room. I told management twice & twice they said someone was going to spray the room. I had daily bites. I sprayed mosquito repellent every night around the bed to keep them from biting me but was still bitten.”

“I liked the location, cleanliness and hygiene. Staff very helpful. But the internet was down too many times, and was a nuisance. But the worst thing I could single out was the elevator. Way too many guests for only two elevators. There were always line ups of people to get to the elevator. Very unpleasant. Thanks.”

“Quarto limpo, cama excelente”

“Problemas com manutenção do mobiliário, preservação dos quartos, serviços de limpeza, falta de comunicação entre as equipes da recepção, necessidade de mudança de quarto durante o período da estadia por conta de falhas na reserva.”