Hotell i Machuelo Arriba

“Yes, parking was easy, right in front of the building but was upset there was no elevator and I had five suitcases with me”

“excelente lugar para relajarse.”

“Habitación grande, limpia y tranquila.”

“Me gustó”

“Lo único que me gustó fue el clima. Sería bueno mejorar la iluminación, áreas comunes con pobre iluminación. Cabañas sucias y telas de arañas. Falta de toallas para manos y cara. Desayuno a lo confinado. Menú único para todos sin opción. La atención en el mostrador pobre, con muy pocos deseos de atender al huésped. Falta de asesoramiento en cuanto dónde ir o que visitar.”

“It was very clean and calm the pool was amazing”

“Muy limpio y organizado”

“Check in was weird and not mentioned at all through email at all. When we arrived there was no front desk, just staff waiting around in golf carts. I didn’t mind, just preferred that this be mentioned through some communication. Every room has its own personal garage which is nice. There’s no explanation about that on anything either. This is advertised as an adult only property which is fine”

“Rooms a bit small but the resort is very nice. Staff very friendly”

“Need to improved air conditioner control. Room was at one point really cold.”

“Nice place!”

“Bueno, bonito, agradable”

“Great customer service”

“Acogedor y tranquilo. ”

“The WiFi stopped working the second night and they did nothing to fix it, they blamed it on the weather despite they themselves had WiFi connection in the lobby. I had som important errands to do online and I couldn’t. So unprofessional!”

“ The guy in the reception was very friendly and nice. Location was perfect. - minus, ice cold water in the shower, very bad Wi-Fi. We get no VIP guest service at All.”

“La pase muy bien el lugar con unas vistas espectaculares y muy bonitas lugar acogedor y con una gran variedad de lugares cercas para visitar lo recomiendo”

“We had a wonderful relaxing stay here. Breakfasts are excellent, and although the menu is limited, evening meals are very good. Pool is quite small but refreshing and beautifully clean. Our one recommendation would be to put a small fridge in the room. We will certainly return if we’re back in Puerto Rico.”

“We had a comfortable 2 nights here. It’s very expensive to stay here - breakfast was $26 per person and evening meals were on the pricey side. The bar meals were good but had limited hours. We were disappointed that the beach wasn’t great. It was very busy over the weekend. We would consider staying here again but would check other options. ”