Dear Aaron,Thank you for review of your recent stay with us.We apologise that we have not been able to meet our ACR standards. We are in the process of purchasing new beds each quarter for our property.The room allocated to you was a one bedroom apartment but had an access shower.Please let us know in future if you are unhappy with your room as we may have been able to offer a different room type for you stay- kind regards Debbie

Dear Pauline,Thank you for your review of your recent stay with us.We do apologise that the internet was not working during your stay with us.We had a technician working on the problem on the 23rd and 24th August to upgrade the system.We hope on your next visit all will be rectified- kind regards Debbie

Good morning Tracee, Thank you for your review of your recent stay with us. We look forward to you visiting us again- kind regards Debbie

Dear Geoffrey, Thank you for the review of your recent stay with us, see you again soon- Kind regards Debbie

Good Morning, Our apologises that we did not meet with Quest standards during your stay with us- we do hope to see you return though in the future- Kind regards Debbie

Dear Chris, We do apologise for any inconvenience regarding the reception staffing times, we do hope though to see you return in the near future- kind regards Debbie

Good Morning, We are sorry that we did not reach our Quest standards as per your stay with us, if you would like to discuss further please do not hesitate to contact us- kind regards Debbie

Good Morning, Thank you for your recent review of your stay with us, we do hope to see you return in the near future- Kind regards Debbie

Thank you for your recent review of your stay with us, we do hope to see you return in the near future- Kind regards Debbie

Thank you for your review of your recent stay with us, we do hope to see you return in the near future - Kind regards Debbie

Thank you so much for your recent review of your stay with us and we do hope to see you return in the near future - Kind regards Debbie

Thank you so much for your recent review of your stay with us-

Thank you for your feedback, noted your concerns and addressed accordingly

Good Morning thank you for your lovely review of your recent stay with us, we hope to see you back in the future. - Kind regards Debbie and the Quest Team

Dear guest, thank you for your response. As we are fully self contained apartments we do not offer room service. We apologise about the wifi whilst you were with us. Thank you for your feedback and thank you for choosing to stay at Quest whilst you visited Mackay.

Dear guest, Our apologises regarding the Roof Top not being open for the full length of your stay, it is normally opened in the morning and then closed at the end of the reception shift, however if you had of asked at reception it would have been left open for you. The bedding is a king bed that can be split to 2 single beds all of our bedding is this configuration -Kind regards the Quest Team

Dear Graham, Thank you for your review of your recent stay with us. we do hope to see you return in the near future- Kind Regards Debbie and the Quest Team.

Thank you for your review of your recent stay with us, we hope to welcome you back to Quest in the near future - Kind regards Debbie and the Quest Team

Dear Susan, Thank you for your review of your stay with us over this last weekend. We look forward to welcoming you back in the near future- Kind regards Debbie and the Quest Team.

Thank you for your review of your stay with us, we hope to see you back in the near future- Kind Regards Debbie and the Quest Team

Dear Simon, Thank you for your kind review of your stay with us, we hope to see you back in the near future- Regards Debbie and the Quest Mackay team

Dear Easy On/Off, Thank you for your review of our Quest Mackay Apartments, we do hope to see you back in the near future- Regards Debbie and the Quest Team.

Dear Glen, Thank you for your fantastic review of your last stay with us and we hope to see you back in the future- Regards Debbie and the Quest Team

Good Morning Brady, Thank you for your review of our property, we would love to see you back in the near future- Kind Regards Debbie and the team at Quest

Thank you for your review of your recent stay- Kind regards Debbie and the Quest team

Thank you for your review, we hope to see you stay again in the future Kind regards Quest team

Thank you for your review of your stay it us, we hope to see you in the near future- regards the Quest Team

Thank you for your wonderful review, we look forward to your return- Kind regards the Quest team

Dear Louise, Thank you for your review of your stay with us recently, we do apologise that the bedding was not up to Quest standard and we will pass this information on to management to renew some of our beds- kind Regards Debbie

Good Morning, Thank you for your positive review,we hope too see you again in the near future- Regards Debbie

Thank you for you kind review, we hope to see you again in the near future- Regards Debbie

Dear Guest, We here at Quest Mackay do apologise for not meeting the Quest standard and we are sorry to hear that the reservations were not correctly inputted. We will be providing more training for our receptionist so this sort of problem does not occur in the future. If you are coming back anytime in the future please let us know so we can redeem our efforts to make your stay with us a more pleasant one. Kind Regards, Christine Stemm Quest Mackay Reception

Good Morning, Thank you for your review we are so glad you had enjoyable stay with us and look forward to welcoming you back in the near future.- Regards Debbie

Thank you for you feedback regarding your stay with us, unfortunately all our bedding is king split singles beds. We will pass on your concern to management and hopefully we will see you again in the near future- regards Debbie

Thank you we look forward to your return trip

Please accept our sincere apology, your feedback has been reviewed with team member correction an appropriate measure were taken to ensure no repeats

Thank you for your great feedback! We are glad you enjoyed your stay.

Dear Dianne, We do apologize for any inconvenience during your stay with us. Unfortunately we had some major issues during your stay and we hope to rectify this on your next stay with us. Regards Debbie

Thanks for staying with us. We appreciate your feedback!

Thank you for your comments- Regards Debbie

Thanks for staying with us. We appreciate your feedback!

Dear Anonymous, Thank you for your great review, we will be sure to pass you comments on to our staff. We are glad you enjoyed our large rooms and look forward to welcoming you back to Quest Mackay.

Dear Anonymous, Thank you for your great review, we will be sure to pass your your feedback to our housekeeping team. We are glad you enjoyed our central location and on-site parking included in your booking. We look forward to welcoming you back to Quest Mackay.

Dear B, Thank you for your great review. We are glad you enjoyed our large and spacious apartments and our central location. We look forward to welcoming you back to Quest Mackay on your next trip.

Dear Nathan, Thank you for you great feedback. We love our convenient location in the Mackay CBD. We will be sure to pass you comments onto the team. We look forward to welcoming you back to Quest Mackay

Dear Nathan, Thank you for your great feedback. We love our convenient location in the Mackay CBD too. We will be sure to pass you comments onto the team and look forward to welcoming you back to Quest Mackay

Dear Tammy, Thank you for your great feedback. We love our central location and glad you enjoyed your room. We look forward to welcoming you back to Quest Mackay on your next visit.