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Recensioner av Rydges Mackay Suites

4 out of 5
Rydges Mackay Suites
9 Gregory Street, Mackay, QLD

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 476 av 1000 recensioner" "
8 - Bra i betyg. 349 av 1000 recensioner" "
6 - Okej i betyg. 116 av 1000 recensioner" "
4 - Dåligt i betyg. 39 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 1000 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Tomas, Stockholm

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Stora rum
Bra läge med nyrenoverade och stora hotellrum. Prisvärt! Servicen kan dock förbättras

10/10 Fantastiskt

Cassi

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable stay.
Bodde här 1 natt i maj 2024
Svar från Kim Paterson 13 maj 2024
Dear CassiWe're delighted to hear that you enjoyed your stay at Rydges Mackay Suites! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience and your feedback serves as encouragement for their efforts. We appreciate having you as our guest, and we hope you’ll visit us again soon.Thank you again.Kim Paterson - Sales & Marketing Manager

10/10 Fantastiskt

Frances

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked early and got a good rate
Bodde här 1 natt i maj 2024
Svar från Kim Paterson 6 maj 2024
Dear FrancesI am happy to hear you enjoyed your stay and deal here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

10/10 Fantastiskt

Sean

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot, great helpful staff, would definitely stay again
Bodde här 1 natt i januari 2024
Svar från Kim Paterson 9 jan. 2024
Hi SeanThanks for the great review. We are glad to hear you enjoyed your time at Rydges Mackay Suites and we look forward to welcoming you back soon.RegardsKim PatersonSales & Marketing Manager

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Kim Paterson 7 jan. 2024
Dear KarenThanks for taking the time to complete this review. We are glad to hear you enjoyed your stay at Rydges Mackay Suites. We look forward to welcoming you back soon.RegardsKim PatersonSales & Marketing Manager

8/10 Bra

Cody

Bodde här 1 natt i december 2023
Svar från Kim Paterson 6 dec. 2023
Hi CodyThanks for taking the time to provide this review. We are glad to hear you enjoyed your time with us. We look forward to welcoming you back soon.RegardKim PatersonSales & Marketing Manager

10/10 Fantastiskt

Karen

Bodde här 1 natt i november 2023
Svar från Kim Paterson 20 nov. 2023
Dear Karen.Thanks for the great review. I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

6/10 Okej

Paul

Reste med familjen
Gillade: Renlighet och personal och service
Dishwasher didnt work. Really noisy on Friday night.
Bodde här 2 nätter i november 2023
Svar från Kim Paterson 7 nov. 2023
Hi PaulThank you for taking the time to write this review.I am sorry to hear that the noise was a concern for you during your stay. I can assure you that all decimal checks are carried out throughout our venue. Our front reception is available 24/7 to assist with outside disturbances that may occur. Thank you again and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales & Marketing Manager.

10/10 Fantastiskt

Adrian

Gillade: Renlighet och personal och service
First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
Bodde här 1 natt i september 2023
Svar från Kim Paterson 18 sep. 2023
Dear Adrian.Thank you for your kind words. The staff are always pleased when their efforts are appreciated. Thank you for taking the time to write this review and we look forward to welcoming you back to Rydges Mackay Suites.RegardsKim PatersonSales & Marketing Manager

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Kim Paterson 18 sep. 2023
Thanks for taking time to rate Rydges Mackay Suites. I am happy to hear you enjoyed your time here and we look forward to welcoming you back.RegardsKim PatersonSales & Marketing Manager

10/10 Fantastiskt

Claire

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
Bodde här 1 natt i september 2023
Svar från Kim Paterson 8 sep. 2023
Dear ClaireThank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

6/10 Okej

Natalie

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
We have stayed at this hotel regularly. We thought we would eventually get a room with decent shower pressure. Our last stay was the worst by far, with the shower no more than a trickle. This building is relatively new, so there is no excuse for poor water pressure. Low cost hotels on Nebo road have better pressure. I had a bath instead and while relaxing in the bath, noticed how dirty the bathroom was. Anything not in direct eye sight had not been cleaned. The cost of these rooms is above average for Mackay, so we expect better than this. We feel like we will not be staying here again because of this. As we deserve a decent shower for the amount of money we have paid.
Bodde här 1 natt i september 2023
Svar från Kim Paterson 3 sep. 2023
Dear Natalie, Thank you for taking your time to write this review. I am sorry to hear that the water pressure was not up to standard. This is not a normal comment from guests so we will look closely at your room. While we are more expensive than Nebo Road hotels, our prices are online with the city hotels. Thank you again and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales & Marketing Manager

8/10 Bra

Lyn, Hawthorn

Bodde här 3 nätter i augusti 2023
Svar från Kim Paterson 18 sep. 2023
Dear Lyn, Thank you for taking your time to provide a rating for Rydges Mackay Suites. I am glad to hear you were satisfied with our facilities. Thank you again and we hope to welcome you back soon. Kind Regards, Kim Paterson - Sales & Marketing Manager.

8/10 Bra

Megan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walking distance to MECC
Bodde här 1 natt i augusti 2023
Svar från Kim Paterson 28 aug. 2023
Hi MeganThank you for taking the time to rate your time at Rydges Mackay Suites. I am pleased to hear you were happy with the facilities. Once We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon.RegardsKim PatersonSales & Marketing Manager

4/10 Dåligt

Mark

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The carpet needs a good cleaning and shampoo. There were ants everywhere and the joinery doors need adjusting. No chairs on the veranda, and the couch was 2nd rate.
Bodde här 3 nätter i augusti 2023
Svar från Kim Paterson 10 aug. 2023
Dear MarkThank you for taking your time to provide feedback. I am happy to inform you that we have gradually staged renovations in place, which have commenced and will continue in the upcoming months. This work was previously scheduled at the start of 2021 however due to COVID this timeline was pushed back. Thank you again for this review and we hope to welcome you back soon. Kind regards, Kim Paterson - Sales & Marketing Manager.

8/10 Bra

Sarah

Bodde här 1 natt i augusti 2023
Svar från Kim Paterson 28 aug. 2023
Dear SarahThank you for taking the time to provide a rating for Rydges Mackay Suites. I glad to hear you were happy with the experience.Thank you again and we hope to welcome you back soon.RegardsKim PatersonSales & Marketing Manager

10/10 Fantastiskt

Cathy

Bodde här 1 natt i augusti 2023
Svar från Kim Paterson 7 aug. 2023
Dear CathyThanks for the great review. I am happy to hear you enjoyed your stay here at Rydges Mackay Suites. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

4/10 Dåligt

Codee

Bodde här 1 natt i juni 2023
Svar från Kim Paterson 24 juli 2023
Dear Codee.Thank you for taking the time to enter a rating for your stay at Rydges Mackay Suites. If you would like to elaborate further as to how you reached this rating, it would be greatly appreciated. If so, please contact the hotel direct or via our social media. Thank you again, and we hope to hear from you soon.RegardsKim PatersonSales & Marketing Manager

8/10 Bra

Glen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay in one bedroom suite regularly when in town for business. Good size room, plenty of space to areas out. Kitchenette is good, washer / dryer in room handy. Good food options downstairs Highly recommend
Bodde här 1 natt i juni 2023
Svar från Kim Paterson 27 juni 2023
Dear GlenThank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales & Marketing Manager

8/10 Bra

Darren

Reste i grupp, Affärsresenär
Gillade: Personal och service
Fire alarm went off two days in a row
Bodde här 3 nätter i juni 2023
Svar från Kim Paterson 22 juni 2023
Hi Darren. Thank you for letting us know our Fire System is working.The Queensland Fire Service did come out each time to ensure our guests were safe.RegardsKim Paterson

8/10 Bra

Caroline

Gillade: Personal och service och boendets skick och faciliteter
Lots of dirt and mould in the bathroom….
Bodde här 1 natt i juni 2023
Svar från Kim Paterson 13 juni 2023
Dear Caroline,Thank you for your feedback and taking your time to write this review. I am sorry to hear that there was an issue with housekeeping. I have passed on your review to our external housekeeping company, to ensure this is resolved. Thank you again for your review and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales & Marketing Manager.

6/10 Okej

Mark

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i april 2023
Svar från Kim Paterson 3 maj 2023
Dear Mark,Thank you for taking your time to provide a rating for Rydges Mackay Suites. If you would like to elaborate further regarding your feedback, it may assist us to improve our services and is greatly appreciated. If so, please contact the hotel direct. Thank you again, hope to hear from you soon. Kind Regards, Kim Paterson - Sales Executive.

8/10 Bra

Jacqui

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2023
Svar från Kim Paterson 3 maj 2023
Dear Jacqui, Thank you for taking your time to provide a rating for Rydges Mackay Suites. I am glad to hear you were satisfied with our facilities. Thank you again and we hope to welcome you back soon. Kind Regards, Kim Paterson - Sales Executive.

6/10 Okej

Garry

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
My initial room was very small. I needed a larger room to allow me to complete some of my work. After talking to the ladies at reception I was up-graded to a larger room which was fantastic. However, there was no outside furniture available to enjoy the night air. Breakfast the next morning was great and enjoyed a late check out. All in all was a nice evening.
Bodde här 1 natt i april 2023
Svar från Kim Paterson 11 apr. 2023
Dear Garry,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We do believe the one bedroom suites are ideal. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

4/10 Dåligt

Kris

Reste med sin partner
Gillade: Personal och service och bekvämligheter
The bed needs replacement and couldn’t use the fold out as it was broken
Bodde här 1 natt i februari 2023
Svar från Kim Paterson 15 feb. 2023
Dear Kris, Thank you for taking your time to provide feedback. I am happy to inform you that we have gradually staged renovations in place, including replacing the beds and sofas. This work was previously scheduled at the start of 2021 however due to COVID this timeline was pushed back. Should you require a sofa bed, this must be pre-booked to ensure there is one in your room. Thank you again for this review and we hope to welcome you back soon. Kind regards, Kim Paterson - Sales Executive.

4/10 Dåligt

Chantelle

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Lovely staff, the room was a big disappointment though, from no toilet paper to a dodgy shower head, no plugs in drains and a hit and miss aircon. Things are out dates and in serious need of an upgrade
Bodde här 2 nätter i februari 2023
Svar från Kim Paterson 8 feb. 2023
Dear Chantelle, Thank you for your kind words and taking your time to provide feedback. I am happy to inform you that we have gradually staged renovations in place, which have commenced and will continue in the upcoming months. This work was previously scheduled at the start of 2021 however due to COVID, this timeline was pushed back. Thank you again for this review and we hope to welcome you back soon. Kind regards, Kim Paterson - Sales Executive.

4/10 Dåligt

John

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Very small cramped room. Aircon didn’t work well Window wouldn’t shut properly so noisy and curtain blowing around
Svar från Kim Paterson 16 jan. 2023
Dear John, Thank you for taking the time to write this review, I am sorry to hear that you did not like the size of the room, if I may suggest our One Bedroom Suite on your next stay. They are more than twice the size with a balcony and kitchenette. Again, we appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Fantastiskt

Lindsay

Bodde här 1 natt i december 2022
Svar från Kim Paterson 7 nov. 2023
Hi LindsayThanks for the 5 stars.We are glad to hear you enjoyed your stay at Rydges Mackay Suites and took the time to complete this review.We look forward to welcoming you back.RegardsKim Paterson Sales & Marketing Manager

10/10 Fantastiskt

brooke

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 1 natt i december 2022
Svar från Kim Paterson 28 dec. 2022
Dear Brooke,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Fantastiskt

Cleveland

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Kim

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
😀
Bodde här 1 natt i november 2022
Svar från Kim Paterson 28 nov. 2022
Dear Kim,Thank you for your review, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Fantastiskt

Glen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Service and Ammenities
Great Hotel, good central location with great selection of cafes and bars below… Staff are always great and greet with a smile Highly recommend One Bedroom Apartments - well appointed and comfortable
Bodde här 1 natt i november 2022
Svar från Kim Paterson 13 nov. 2022
Dear Glen,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

6/10 Okej

Stacey

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The location of the property was excellent, very close to a range of restaurants. Room was clean and comfortable.
Bodde här 1 natt i oktober 2022
Svar från Kim Paterson 6 nov. 2022
Dear Stacey,Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

6/10 Okej

Ann-Marie

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Personal och service
We stayed at Rydges for two nights. What I disliked about our stay was House Keeping barging into our room without giving us a minute to answer the door. I found that to be rude.
Bodde här 2 nätter i oktober 2022
Svar från Kim Paterson 6 nov. 2022
Dear Ann-MarieThank you for your feedback and taking your time to write this review. I am sorry to hear that there was an issue with housekeeping. I have passed on your review to our external housekeeping company, to ensure this is resolved. Thank you again for your review and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales Executive.

2/10 Väldigt dåligt

Sam

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Sarah Michelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and close to everything
Bodde här 1 natt i september 2022
Svar från Kim Paterson 29 sep. 2022
Dear SarahThank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

8/10 Bra

Glen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, friendly staff. Stay here often for business, well appointed rooms - highly recommend.
Bodde här 3 nätter i augusti 2022
Svar från Kim Paterson 10 aug. 2022
Dear Glen, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Fantastiskt

Jacinta

Bodde här 4 nätter i juli 2022
Svar från Reception - Rydges Mackay Suites 10 nov. 2022
Thank you Jacinta, lovely to have your wonderful feedback. We hope to see you again if you are travelling to Mackay in the future.

2/10 Väldigt dåligt

James

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Freezing. The heater didn’t work, I call reception and they came up and set it the same that I had it and was told it will take 15-20 minutes to warm up. It didn’t and we froze all night. Reception wasn’t interested in helping. Pretty poor.
Bodde här 1 natt i juli 2022
Svar från Kim Paterson 14 juli 2022
Dear James, Thank you for your feedback and taking your time to write this review. I am sorry to hear that there was an issue with the heating in your room. I have passed on your review to our maintenance team to ensure this is resolved. Thank you again for your review and we hope to welcome you back to the hotel soon. Kind regards, Kim Paterson - Sales Executive.

8/10 Bra

Belinda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
—
Bodde här 1 natt i juli 2022
Svar från Kim Paterson 6 juli 2022
Dear Belinda, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

10/10 Fantastiskt

Luke

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After calling ahead to tell the staff we had a wedding to attend at 2pm we are allowed to check in 2 hours early to get ready. Very happy with their customer service
Bodde här 1 natt i juni 2022
Svar från Kim Paterson 5 juli 2022
Dear Luke Thank you for your kind words, I am happy to hear you enjoyed your stay and the service here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Kim Paterson – Sales Executive

6/10 Okej

Justin

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
The restaurant is letting the hotel down. Couldnt even eat breakfast as everything was so over cooked you could have used the toast to hold a car up.
Bodde här 1 natt i juni 2022
Svar från bondikj 27 juni 2022
Dear Justin, Thank you for your feedback and taking your time to write this review. I am sorry to hear that breakfast was not to your liking and there was an issue with your meal I have passed on your review to our management team to ensure this is resolved. If you would like to provide more information regarding your time in the restaurant, this would be great use for learning purposes. If so, please contact the hotel directly. Thank you again for your review and we hope to welcome you back to the Moss on Wood in the future. Kind regards, Katie Debondi - Sales Executive.

10/10 Fantastiskt

kyron

Bodde här 1 natt i juni 2022
Svar från bondikj 27 juni 2022
Dear Kyron, Thank you for your review, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Situated in a great spot with good restaurant's around it.
Bodde här 1 natt i juni 2022
Svar från bondikj 27 juni 2022
Dear John, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

8/10 Bra

Debbie

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean Affordable No noise
Bodde här 1 natt i juni 2022
Svar från bondikj 1 juli 2022
Dear Debbie, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

4/10 Dåligt

Peter

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Cold room
Small room tucked away at the end of long corridor. Room was cold and heating didn't work. Unpleasant stay for the cost.
Bodde här 1 natt i juni 2022
Svar från bondikj 16 juni 2022
Dear Peter, Thank you for taking the time to write this review, I am sorry to hear that you did not like the size of the room, if I may suggest our One Bedroom Suite on your next stay they are quite spacious & comfortable. Again, we appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

8/10 Bra

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable stay. Standard check out at 11am is good
Bodde här 1 natt i juni 2022
Svar från bondikj 16 juni 2022
Dear Christopher, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive

10/10 Fantastiskt

Tania

Bodde här 2 nätter i maj 2022

4/10 Dåligt

Luke

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The reception team was not that friendly on the Saturday and Sunday, just not the type of person who should work on the front desk
Bodde här 2 nätter i maj 2022
Svar från bondikj 17 maj 2022
Dear Luke, Thank you for your feedback and taking your time to write this review. I am sorry to hear the staff were not to your liking. If you have time to pass on further information regarding this comment, I would like to ensure this is brought to the attention of our management team. If so, please contact the hotel directly. Thank you again and I hope to hear from you shortly. Kind regards, Katie Debondi - Sales Executive.

8/10 Bra

Craig

Bodde här 1 natt i april 2022
Svar från bondikj 17 maj 2022
Dear Craig, Thank you for your kind words, I am happy to hear you enjoyed your stay here at Rydges Mackay. We appreciate you taking the time to complete this review and hope to welcome you back to the hotel soon. Kind regards, Katie Debondi – Sales Executive