Utomhuspool, parasoller och solstolar

Recensioner av Aparthotel HSM Calas Park - All Inclusive

3 out of 5
Aparthotel HSM Calas Park - All Inclusive
Calle Cala Romaguera Bajos, 3, Calas de Mallorca, Manacor, Mallorca

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 24 av 70 recensioner" "
8 - Bra i betyg. 30 av 70 recensioner" "
6 - Okej i betyg. 15 av 70 recensioner" "
4 - Dåligt i betyg. 0 av 70 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 70 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Sofie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt var bra, dock blev maten lite tråkig variation på om man är där mer en en vecka.
Bodde här 10 nätter i juli 2023
Svar från HSM Customer Service 12 sep. 2023
Dear guest, First of all, we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us, since it allows us to identify our weak point and be able to improve them. We regret that the food has not been of your liking, our highest priority is the satisfaction of our customers. We take notes of your comments and we will send them to the kitchen team. We hope to welcome you again in one of our hotels. Best regards, HSM Customer Service.

8/10 Bra

Felix

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i juni 2022
Svar från HSM Customer Service 13 juni 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.

6/10 Okej

Marie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Not for family with baby and stroller
It was not a fit for us with a 4months old baby and a stroller. Stairs, stairs and more stairs. The hotel is fresh and nice and the staff friendly. The pool is not so big but enough to get a dip in now and then. There is a beach 1km away. The pool bar has drinks but no fruit or snacks. There is activities every day from aqua gym to pirate search for the kids.
Bodde här 4 nätter i maj 2019
Svar från HSM Customer Service. 16 juli 2019
Dear Marie, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och personal och service

6/10 Okej

Sabrina Jasmin

Reste med familjen
Gillade inte: Personal och service
Essen war schrecklich
Bodde här 7 nätter i oktober 2023

8/10 Bra

Katie

Bodde här 4 nätter i september 2023

8/10 Bra

Deborah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay.
Bodde här 8 nätter i september 2023
Svar från HSM Customer Service 19 sep. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 Fantastiskt

Leonardo

Bodde här 10 nätter i augusti 2023
Svar från HSM Customer Service 12 sep. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 Bra

Ana Muñoz

Bodde här 7 nätter i augusti 2023
Svar från HSM Customer Service 19 sep. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

6/10 Okej

Ana Susana Andrade

Reste med familj och småbarn
I liked the location. Not very happy that we had to pay a deposit to get a kettle, the remote control and 18euros for the safe. The reception staff didn't made us feel safe, saying that if something gets stolen from the room it is not their responsibility. Another thing that we found awkward was that we had to keep the swimming pool glasses for the next day. The room wasnt cleaned properly the living room mirror was dirty for the whole week and the shower looked very dirty looks like they dont use any bleach.
Bodde här 8 nätter i augusti 2023
Svar från HSM Customer Service 12 sep. 2023
Dear guest, Thank you for sharing your opinion with us. All your comments are essential to improve our service. We will share your suggestions about the hotel with our quality department to continue improving our services day by day. We will be very pleased to welcome you back again at our hotel!Best regards, HSM Customer Service.

10/10 Fantastiskt

Marine

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hôtel très agréable, personnel accueillant et toujours là pour répondre à vos questions! Les appartements sont très propres. Ménage fait tous les jours. La nourriture est bonne même si ce n’est pas de la haute gastronomie. Équipe d’animation super sympa! Vue magnifique Piscine petite mais suffisante pour nous! Seul hic le parking trop petit. Bref vraiment sympa on recommande
Bodde här 10 nätter i augusti 2023
Svar från HSM Customer Service 12 sep. 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 Bra

Benjamin

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 11 nätter i juli 2023
Svar från HSM Customer Service 9 aug. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 Bra

Heorhii

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was really clean and beautiful ,the view was amazing, beach pretty close,but...Lot of stairs, lot of walk, till 2/3 in the morning loud music from the bar next to it, food ok but not great,swimming pool is just for kids.
Bodde här 6 nätter i juni 2023
Svar från HSM Customer Service 3 juli 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 Fantastiskt

Armelle

Bodde här 4 nätter i juni 2023
Svar från HSM Customer Service 3 juli 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 Fantastiskt

Jörg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i maj 2023
Svar från HSM Customer Service 3 juli 2023
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 4 nätter i maj 2023
Svar från HSM Customer Service 18 maj 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 Bra

Birgitte

Gillade: Renlighet, personal och service och rummets bekvämlighet
Smuk beliggenhed
Stedet ligger fantastisk. Vi bookede en lejlighed med havudsigt, hvilket kun kan anbefales. Dog er det lidt en joke at have lejlighed med køkken, da det eneste man kan benytte er køleskabet. Der er ingen køkkenting overhovedet i lejligheden, ikke engang et glas. Maden var ganske ok og varieret, men det er en meget kedelig restaurant, hvor det ikke er muligt at spise udendørs. Af den årsag kommer vi ikke igen.
Bodde här 3 nätter i oktober 2022
Svar från HSM Customer Service 20 okt. 2022
Dear guest, We sincerely regret that we have not met your expectations and that you have not been able to fully enjoy your vacations. We would like to mention that kitchen items can be ordered at reception.We hope you accept our sincere apologies, all you complaints will be transmitted to the corresponding departments. Best regards, HSM Customer Service.

8/10 Bra

Yvonne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Unterkunft hatte eine super Lage, man schaute direkt auf das Meer. Das Essen war in Ordnung, man musste nicht hungern. Nebenan gab es ein Center, wo man sich die Zeit vertreiben konnte. Die Natur ist wunderschön, dafür musste man natürlich etwas wandern.
Bodde här 9 nätter i september 2022
Svar från HSM Kunden Service 4 okt. 2022
Sehr geehrter Gast oder Kunde,Wir freuen uns sehr, dass Sie Ihren Urlaub in unserem Hotel genossen haben. Darüber hinaus sind wir froh zu wissen, dass die gute Lage des Hotels hervorsticht.Sie wissen, dass Sie bei HSM zu Hause sind und dass sich unser gesamtes Team freut, Sie wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenHSM Kunden Service

6/10 Okej

Gail

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stunning view. Value for money. Ruined for us by two particular groups of rowdy guests - a hen party of northern cackly women who found it necessary to whoop, shout, sing and cackle loudly and relentlessly at every opportunity. Plus a family of 4 adults and 2 kids poolside, where the older male of the party thought it acceptable to play (questionable) music loudly from his phone with no consideration to other guests and competing in volume with the poolbar music. Food ok for price paid and exceptionally clean Unfair to be harsh on hotel as it was the aforementioned guests that ruined our stay and probably on hindsight not our type of resort. Enjoyed sea views and lovely walk to nearby beach however.
Bodde här 3 nätter i september 2022
Svar från HSM Customer Service 20 sep. 2022
Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. Best regards,HSM Customer Service.

10/10 Fantastiskt

Anne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a lovely week, all the staff were really friendly and work really hard in all areas. Food was good, 8am till noon for breakfast meant no rushing in the mornings. Rooms cleaned daily. Entertainment geared more for kids. Would return.
Bodde här 7 nätter i september 2022
Svar från HSM Customer Service 12 sep. 2022
Dear guest, Thank you for taking your time to share your experience with us. Let us express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the professionalism and kindness of our staff, be ensured that we will share with the entire team your nice words. We hope to see you soon!Best regards, HSM Customer Service.

8/10 Bra

Andreea

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful hotel, stunning sea view!
Th ehotel is amazin, the apartments are big and clean, new furniture, the sea view is stunning. But the variety of food at the restaurant is very poor, comparing to other hotels I have stayed in. Price/quality rate is good.
Bodde här 7 nätter i augusti 2022
Svar från HSM Customer Service 31 aug. 2022
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

8/10 Bra

Giulia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel molto pulito e nuovo. Camera vista mare fantastica! Unica pecca non c’è la possibilità di usare la cucina perché mancano pentole, piatti, bicchieri e anche le forchette e non c’è microonde. Noi con bimbo piccolo abbiamo avuto problemi a scaldare il latte la mattina, la colazione viene servita dalle 8. Pasti nella norma, nulla di eccezionale, buffet per tedeschi e inglesi. Il ristorante non è il pezzo forte! Per noi non è stato un problema ma l’hotel ha molte scale e non è dotato di ascensore. Se avete passeggini chiedete una stanza al piano terra. Vicino all’hotel c’è una spiaggia bellissima, cala domingos, raggiungibile con 5 minuti di camminata. Non abbiamo utilizzato l’animazione perché la sera gli spettacoli iniziavano alle 22/22.30 e i bimbi già dormivano e durante il giorno andavano alla scoperta dell’isola! Non c’è un parcheggio privato ma non è un problema, si trova facilmente a pochi metri dall’hotel. Nel complesso vacanza molto piacevole in una struttura molto buona!! La migliore della zona!
Bodde här 11 nätter i augusti 2022
Svar från HSM Customer Service 25 aug. 2022
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We would like to mention that kitchenware can be ordered at reception.We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 Bra

John

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great family stay
Great stay, exactly as described. Some reviews saying food not the most exciting. Had fresh fish / meat each day on the grill, pasta station , salad station, meats and cheese etc was all good. Food and drink available pretty much all day. Pool was great for the kids
Bodde här 7 nätter i juli 2022
Svar från HSM Customer Service 29 juli 2022
Dear guest, First of all we want to thank you for the time invested in valuing our hotel and services. We are pleased to know that you liked the hotel food, our kitchen team works every day in order to offer you the best gastronomic offer. We hope to see you again soon! Best regards, HSM Customer Service.

8/10 Bra

Bodo Hans

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Strandnähe und der Meerblick aus dem Zimmer waren super! Die Anlage ist mit viel Liebe zum Detail angelegt! Das Essen war sehr gut, doch nicht sehr abwechslungsreich. Dunkle Brot-und Brötchensorten habe ich vermisst. Aber alles in Allem, sehr zu empfehlen!!
Bodde här 7 nätter i juli 2022
Svar från HSM Kunden Service 27 juli 2022
Sehr geehrter Gast oder Kunde, Wir sind sehr stolz darauf, dass Sie einen so schönen Urlaub in unserem Hotel verbracht haben. Darüber hinaus freuen wir uns, dass Ihnen unsere renovierten Einrichtungen gefallen haben. Sie wissen, dass Sie bei HSM zu Hause sind und dass sich unser gesamtes Team freut, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen HSM Kunden Service

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i juni 2022
Svar från HSM Customer Service 15 juli 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.

6/10 Okej

Susann

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unser Zimmer konnten wir auch mit Verspätung der Fluggesellschaft in der Nacht noch beziehen. Wir sind gut empfangen worden aber nicht begleitet zum Zimmer. Getränke sind uns nicht angeboten worden, oder ein kleiner Snack... obwohl der vorhergehende Tag schon bezahlt war. Das Zimmer war sauber und wurde täglich gesäubert. Übern dem Bett Staub und Spinnen sind nicht entfernt worden. Essen war genug und vielseitig. Nur hat es uns leider teilweise nicht geschmeckt... - Geschmackssache aber auch dann ab 4. Tag nicht mehr motivierend... Essen zu gehen Getränkeautomaten waren am Wochenende defekt, was aber nicht weiter störte, es gab ja eine Poolbar. Dort waren alle Getränke frei... Nur die Becher sind nicht immer sehr steril gesäubert. Abends ist es zu laut für Leute die Ruhe suchen definitiv nichts. Die Animation war immer bis 0 Uhr so ca. Alle saßen in Plastikstühlen, diese würde ich dem Hotel auch mal anpassen. An der Poolbar draußen könnte es ansprechender und gemütlicher sein. Poolliegen werden trotzdem belegt mit Handtüchern. Wenn man nicht selber vorm Frühstück sein Handtuch hinlegen geht, dann bekommt man keine Liege mehr am Pool. Animateur ging uns auf die Nerven das wir mitmachen sollen beim Pilates... Wir wollten uns eigentlich nur 5 Tage ausruhen. Gelang leider nicht wirklich... trotzdem war das Hotel für ein paar Tage Urlaub mit Familie sehr gut. Es gab sogar Eis bei AI dazu. Im Restaurant waren das Personal sehr nett und bemüht. Für Familien mit Kindern sehr gut!
Bodde här 5 nätter i juni 2022
Svar från HSM Kunden Service 29 juni 2022
Sehr geehrter Gast oder Kunde, Zuallererst möchten wir Ihnen für die Zeit danken, die Sie sich genommen haben, um unser Hotel zu bewerten. Ihre Kommentare und Anregungen wurden an die verantwortliche Person weitergeleitet, um eine Verbesserung des Service zu erreichen. Eine konstruktive Kritik schätzten wir sehr. Nochmals möchten wir uns für Ihren Besuch bedanken, und verbleiben, mit freundlichen Grüßen HSM Kunden Service

6/10 Okej

Aoife

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Stunning sea views but be prepared to climb steps.
Great views of the sea and great apartment set up for all inclusive hotel. Food and drink was OK. If checking in after 12 staff have limited English. You cannot get late check out if your room is booked the next day regardless of how early you book. Lots of steps reception on level 3, pool on level 1, restaurant outside the hotel so you cannot avoid the steps. There are access routes either side of hotel complex so look for them if you need it for pushchairs etc. Car park limited spaces. Really close (400m) to a lovely beach so don't miss out on paying it a visit.
Bodde här 5 nätter i maj 2022
Svar från HSM Customer Service 13 juni 2022
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit! Best regards, HSM Customer Service.

8/10 Bra

Ines

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nourriture à revoir
Nourriture pas top
Bodde här 3 nätter i maj 2022
Svar från HSM Customer Service 13 maj 2022
Dear guest, We regret that your experience with us has not met your expectations. We have taken notes of your comment, since the passion for gastronomy is one of the fundamental pillars in our company. We hope to still count with your confidence! Best regards, HSM Customer Service.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ogólnie jesteśmy zachwyceni, hotel świetny, animatorzy dla dzieci super! W drinkach nie żałują alkoholu. Ludzie fantastyczni, gorąco polecam! Jedyna wada to jedzenie po kilku dniach wszystko się przejada i bardzo często jest nie doprawione, a np. stek był kompletnie nie jadalny.
Bodde här 6 nätter i september 2019
Svar från HSM Customer Service 27 sep. 2019
Dear guest, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel! Best regards!

10/10 Fantastiskt

Cloé

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Parfait !
Nous avons passé un magnifique séjour de 6 jours dans cet hôtel, en famille. Hôtel très propre, bien situé, où l'on mange très bien, et avec de très bonnes animations sans que ces dernières ne soient non plus trop présentes, vraiment un séjour au top !
Bodde här 6 nätter i augusti 2019
Svar från HSM Customer Service. 26 aug. 2019
Dear Cloé, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca,

10/10 Fantastiskt

Evgeniy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Уютный семейный отель с массой достоинств.
Понравилось: Расположение прямо у моря, адекватная клиентура, небольшая, но очень ухоженная территория, профессиональный и лояльный персонал, относительно небольшое количество номеров (трёхэтажные корпуса, а не как у соседних отелей по 10 этажей), комфортабельность номеров, очень хорошая и разнообразная кухня (особенно рыба, кондитерские изделия, фрукты, овощи), развлечения для детей. Минусов очень мало: Отсутствие собственной парковки, дети могут развиться в бассейне в любое время (даже в полночь), что они и делают, мешая засыпать. 10 минут пешком до ближайшего пляжа ленивой походкой восьмилетнего ребенка и 15 минут до следующего, где народа в 2 раза меньше и вход лучше. Отличный вариант по соотношению цена-качество.
Bodde här 14 nätter i augusti 2019
Svar från Xavi 20 aug. 2019
Thank you for your kind words. We are happy to hear that you enjoyed your stay with us and look forward to your next visit!

10/10 Fantastiskt

Verifierad resenär

Bodde här 14 nätter i juli 2019
Svar från HSM Customer Service. 6 aug. 2019
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon! All the best from Mallorca,

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Det var virkelig overraskende godt og afslappende med børn. God børneklub. Lidt overfyldt pool dog. Maden var god omend jeg godt kunne have tænkt mig lidt flere spanske specialiteter og lidt mindre tysk mad. Personalet var søde og hjælpsomme.
Bodde här 7 nätter i juli 2019
Svar från Xavi 23 juli 2019
Thank you for your comment. We are happy to hear that you enjoyed your stay with us and look forward to welcoming you again.

10/10 Fantastiskt

Nadia, Bologna

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ottima struttura, sul mare super pulita, cibo internazionale, abbondante. Il mare si raggiunge con una passeggiata di cinque minuti, noi con due bimbi di due e sette anni ci siamo trovati benissimo!!
Bodde här 10 nätter i juli 2019
Svar från HSM Customer Service. 23 juli 2019
Dear Nadia, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are you happiness and satisfaction during your holidays. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca, Best regards,

8/10 Bra

Verifierad resenär

Bodde här 7 nätter i juli 2019
Svar från HSM Customer Service. 19 juli 2019
Dear guest, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personale sempre cordiale e disponibile. Animazione molto carina per i bimbi. Spiaggia raggiungibile a piedi in 10 minuti. Acqua limpidissima
Bodde här 7 nätter i juli 2019
Svar från Linda 19 juli 2019
Thankyou for your positive comments, we hope to see you in the future

8/10 Bra

Jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dejligt hotel. Bestil med havudsigt, alle pengene værd. Maden er spisesalsagtigt og du får hvad du betaler for. Men friskt og ok til pengene.
Bodde här 5 nätter i juli 2019
Svar från HSM Customer Service 16 juli 2019
Dear Jan, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

8/10 Bra

Verifierad resenär

Bodde här 10 nätter i juni 2019
Svar från HSM Customer Service 16 juli 2019
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

6/10 Okej

christophe

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Publicité mensongère : pas de parking
Chambres très confortables,mais bruyantes (du aux animations du soir) Attention pas de parking ! il faut faire le tour des parkings ou des rues avoisinants... Nourriture décevante : cuisine identique tous les jours et de gout moyen
Bodde här 3 nätter i juni 2019
Svar från HSM Customer Service. 16 juli 2019
Dear Christophe, First of all, we would like to thank you for sharing your experience with us. The feedback from our clients is a very important tool for us, since it allows us to identify our weak point and be able to improve them. We regret that the food has not been of your liking, our highest priority is the satisfaction of our customers. We take notes of your comments and we will send them to the kitchen team. We hope to welcome you again in one of our hotels. Best regards,

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
we both loved the apartments The only problem we had was the amount of stairs. As we are both in our 70's and struggled with the amount of stairs up and down to the pol an restaurant. This is not made clear in your web site
Bodde här 10 nätter i maj 2019
Svar från HSM Customer Service. 16 juli 2019
Dear customer, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

6/10 Okej

Donna, Uk

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This complex says that it is all inclusive! Not what I expect from all inclusive, no bottled water in fridge, no snacks during the day. Just a buffer restaurant, same food for lunch as for snacks. Used to many plastic cups and straws. Entertainment staff and bar staff very friendly.
Bodde här 4 nätter i maj 2019
Svar från HSM Customer Service 16 juli 2019
Dear Donna, Thank you for sharing your opinion with us. All your comments are essential to improve our service. We will share you suggestions about the hotel with our quality department to continue improving our services day after day. We will be very pleased to welcome you back again at our hotel. Best regards,

8/10 Bra

geertruida

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prima
Prima hotel, vriendelijk personeel. Eten gevarieerd en smakelijk. Alleen jammer geen Wi-Fi op de kamer alleen in lobby
Bodde här 4 nätter i maj 2019
Svar från HSM Customer Service. 16 juli 2019
Dear Geertruida, Thank you for your comment and for choosing us. We are very happy that you have valued our buffet. Offering an exquisite food and drinks is one of our main characteristics. We take care that our guests can notice and enjoy our gastronomic offer. Best regards,

6/10 Okej

Verifierad resenär

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Le samedi 18 mai, appartement 605 Une autre femme est passée, elle a pas changé la poubelle alors que la poubelle débordé, le miroir pas essuyé et plus sa sentez de l'eau de javel partout toute la nuit ça pue de l'eau javel avec une bébé de 1an et demi c'est pas top... Voilà une peux déçu
Bodde här 6 nätter i maj 2019
Svar från HSM Customer Service. 16 juli 2019
Dear customer, First of all, we would like to thank you for sharing your time to give us your impressions about the hotel. All your comments are essential to improve our services. We transmitted your complaints to all corresponding departments. We hope you accept our sincere apologies. Best regards,

8/10 Bra

Pamela

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely apartment and resort. Food was good. What let it down was we ordered an early breakfast as we we wete picked up esrly for our flight. This consisted of bread, butter and biscuits and a mini muffin.
Bodde här 3 nätter i maj 2019
Svar från linda 24 maj 2019
we are sorry that you did not like the breakfast but because at this time in the morning there are no staff so we have to leave a cold breakfast, but you have hot drinks and juice.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lo que mas nos gusto ,limpieza , el personal del hotel ,empezando por recepción ,hasta las chicas del restaurante ,siempre pendientes de nosotros, la comida se podría mejorar y los columpios ,podrian poner otros en la parte de abajo de los apartamentos ,cercado para que los padres esten mas relajados y no tener que estar,subiendo y bajando,para que los niños se monten
Bodde här 3 nätter i maj 2019
Svar från linda 24 maj 2019
Estamos muy contentos que ustedes han pasado bien en nuestro complejo, espero que en el futuro lo puede reserva con HSM Hoteles otra vez.

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Me gustó mucho la ubicacion, en primera línea del mar. La decoración sencilla con mucho gusto.
Bodde här 3 nätter i maj 2019
Svar från HSM Customer Service. 18 juli 2019
Estimado cliente, Estamos muy contentos de que haya disfrutado de sus vacaciones en nuestro hotel. Además, nos alegra saber que destaca la buena ubicación del hotel. Sepa que en HSM tiene su casa y que todo nuestro equipo estará encantado de recibirle de nuevo. Atentamente,

8/10 Bra

LINDA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Short break by sea.
Good for out of season short break. Good value. Expect could be noisy and busy at times when lots of families there. Food good and not too repetitive as only there 3 nights.
Bodde här 3 nätter i oktober 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i oktober 2018

6/10 Okej

Verifierad resenär

Ok hotel med trist mad
Fint hotel dog med mange trapper. Ikke særlig god mad. Meget ensartet og trist.
Bodde här 8 nätter i september 2018

6/10 Okej

Ellyn Dryden

Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice rooms, budget food, get what you pay for
We stayed here as a couple, it was more of a family friendly resort as it was full of kids, so I wouldn't recommend for couples. The rooms were really nice, very clean and brand new which was the main reason for our stay. It was quite noisy on a couple of nights, mainly from the family next door screaming and banging around and then from some entertainment over the road. Even though the rooms are apartments, there is nothing at all in terms of utensils, not even a fork! There wasn't a huge selection of food, although what was on offer did taste ok, but it was very very budget food and quite hit and miss. The drinks were ok too, but the spirits left a nasty taste in our mouths and everything was full of sugar apart from the beer. There is not much to do apart from the beaches, we found a nice beach club to go to with great music and a sax player, Buddah beach do beach parties on Thursdays with live music so that broke the week up a bit! I wouldn't come back here, but I think you get what you pay for! This hotel could be amazing if they put a bit more thought into the surroundings and décor around the pool area.
Bodde här 6 nätter i september 2018