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Recensioner av Hotel El Llorenç Parc de la Mar - Adults Only

5 out of 5
Hotel El Llorenç Parc de la Mar - Adults Only
Plaça de Llorenç Villalonga 4, Palma de Mallorca, Illes Balears

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 133 av 158 recensioner" "
8 - Bra i betyg. 17 av 158 recensioner" "
6 - Okej i betyg. 5 av 158 recensioner" "
4 - Dåligt i betyg. 2 av 158 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 158 recensioner" "

9,8/10

Renlighet

9,8/10

Personal och service

9,8/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Svante

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från Johanna Caño, Guest Experience Manager 31 jan. 2024
Dear Svante,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Kind regards,

10/10 Fantastiskt

Tommy

Bodde här 1 natt i juni 2022
Svar från Johanna Caño, Guest Experience Manager 10 juni 2022
Dear Tommy, Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2022
Svar från Viktor Veres, Front Office Manager 27 maj 2022
Dear Guest, Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again. Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Vi är mycket nöjda med hotellet. Det ända som kan vara lite störande är att det snabbt blir fullt vid poolen.
Bodde här 7 nätter i maj 2022
Svar från Johanna Caño, Guest Experience Manager 11 juni 2022
Dear Guest, Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again. Take our apologies for the pool area being cramped. Best regards,

10/10 Fantastiskt

Anna

Bodde här 7 nätter i maj 2022
Svar från Johanna Caño, Guest Experience Manager 24 maj 2022
Dear Anna, Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again. Kindest regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Johanna Caño, Guest Experience Manager 11 maj 2022
Dear Guest, Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again. Best regards,

10/10 Fantastiskt

Christine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i december 2021
Svar från Joan Comas, General Manager 25 feb. 2022
Dear Christine, Thank you for taking the time to review your stay with us. We are happy that you enjoyed your stay and we look forward to welcoming you again. Best regards,

10/10 Fantastiskt

Aleksandar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt läge och underbar terass
Bodde här 2 nätter i oktober 2021
Svar från Viktor Veres, Front Office Assistant Manager 24 okt. 2021
Dear Aleksandar, We are delighted over the results of your experience in our home, thank you very much for you kind marks, they help us to improve our service! We hope to see you back soon in El Llorenç Parc de la Mar! Best regards,

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2021
Svar från Viktor Veres, Front Office Assistant Manager 28 sep. 2021
Dear Peter, We are delighted over the results of your experience in our home, thank you very much for you kind marks, they help us to improve our service! We hope to see you back soon in El Llorenç Parc de la Mar! Best regards,

10/10 Fantastiskt

Klas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2020
Svar från Joan Comas, General Manager 25 feb. 2022
Dear Klas, Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again. Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket trevligt hotell på bra adress, nära både gamla staden och strandpromenaden. Genomtrevlig personal och bra frukost. Gymet är inte särskilt stort och inte särskilt välutrustat, men det gjorde ingenting. Vi hade bra väder och tog långa promenader istället. Skulle gått till gymet om det regnat. Vi kommer gärna tillbaka.
Bodde här 12 nätter i september 2020
Svar från Joan Comas, Dirección General 19 okt. 2020
Hej, vad glada vi blir att höra att ni har trivts hos oss och att ni har tagit er tiden att dela med er av eran upplevelse även online. Vi ser fram emot att få välkomna er tillbaka snart! Med vänliga hälsningar,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2020
Svar från Joan Comas, Dirección General 30 sep. 2020
Estimado huésped, Nos complace saber que disfrutó de su estadía con nosotros. ¡Gracias una vez más por elegir quedarse con nosotros y esperamos poder darle la bienvenida nuevamente al El Llorenç Parc de la Mar en un futuro cercano!

10/10 Fantastiskt

Nicolai

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastiskt hotell. Varit på mpnga hotel i mitt liv detta är ett av dom bästa. Fräscht och grymt fin design. Skadade inte att personen som checkade in mig var en grymt trevlig svenska som vart riktigt service minded. Rekommenderar detta starkt. Extremt prisvärt.
Bodde här 4 nätter i september 2020
Svar från Johanna Dahlquist 21 sep. 2020
Hej Nicolai, Tack för dom fina orden. Vad glada vi blir att höra att du har haft det bra hos oss! Vi hoppas fa välkomna dig tillbaka i framtiden. Bästa hälsningar, Johanna Dahlquist Front Desk Agent

4/10 Dåligt

Johan

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Joan Comas 22 okt. 2019
Dear Johan, Thanks for your satisfaction rate. We would love to know about your reasons or feedbacks regarding this issue. If you were so kind to let us know, please mail us to gm@elllorenc.com . We look forward to hearing from you soon. Kind regards, Joan Comas -General Manager-

10/10 Fantastiskt

damien

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and service - very convenient location. Only slight downside is the rooms are small but if you’re not intending to spend much time in then - it’s fine.
Bodde här 3 nätter i maj 2024
Svar från Johanna Caño, House Manager 21 maj 2024
Dear Damien,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant and that you enjoyed our services. We look forward to hosting you again soon for another fantastic experience, and would be more than happy to assist with booking a room that better suits your requirements. Have a beautiful day!Best regards,

8/10 Bra

Misty

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooftop was excellent and the staff there was fantastic. The food on the rooftop was also excellent. The check in staff was average. Checked us in and showed us to our room, didn't show us how to operate anything and the room lighting system is awful. It's digital button operated for everything, good luck getting a light on at night. The air conditioning is Mediocre. The bathroom was tiny and the "terrace" was an interior terrace open to nothing. The double superior room is not worth the money. It's s nice hotel but not super convenient. The rooftop was probably what saved it from a lower grade. Also I was charged 35 euro each for breakfast, that was far too high. Other staff, rooftop, breakfast and cleaning were excellent.
Bodde här 2 nätter i maj 2024
Svar från Johanna Caño, House Manager 11 maj 2024
Dear Misty,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our rooftop and found our staff there to be fantastic. It's wonderful to know that you also appreciated the quality of the food.We're sorry to hear about your experience with the check-in process and the functionality of the room lighting system. Your feedback is valuable, and we'll certainly take it into consideration for future improvements. Additionally, we apologize if the size of the bathroom and the terrace did not meet your expectations. We would like to point out that our rooms are not advertised with having terracesRegarding the breakfast pricing, we appreciate your input and will review our pricing structure to ensure it aligns with the value we aim to provide to our guests.We're glad to hear that you found the other staff members, rooftop experience, and cleanliness to be excellent. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.ÇKind regards,

10/10 Fantastiskt

karen Ann

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is exceptional. We loved the location, the staff, the cleanliness of the hotel, the roof bar and the decor. Would def stay there again.
Bodde här 3 nätter i maj 2024
Svar från Johanna Caño, House Manager 10 maj 2024
Dear Karen Ann,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 Fantastiskt

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service was excellent
Bodde här 5 nätter i april 2024
Svar från Johanna Caño, House Manager 2 maj 2024
Dear Rebecca,It was a pleasure to host you during your time with us. We are so happy to hear that the feeling was mutual and that you enjoyed your stay. We would love to welcome you back in the future!Kind regards,

10/10 Fantastiskt

Melissa

Affärsresenär, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
This property was outstanding! The staff and restaurants and roof top were top notch. One of the best places we’ve ever stayed
Bodde här 3 nätter i april 2024
Svar från Johanna Caño, House Manager 30 apr. 2024
Dear Melissa,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 Fantastiskt

Pauline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Just returned from a lovely stay at Hotel El Lorenc! Reception were extremely helpful before and throughout as were the breakfast and rooftop waiters. We were given a light room as requested and enjoyed both the rooftop and spa pool. Highly recommend!
Bodde här 4 nätter i april 2024
Svar från Johanna Caño, House Manager 30 apr. 2024
Dear Pauline,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,

10/10 Fantastiskt

Michael, Reading

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very different hotel and enjoyed the hotel in all regards. Staff particularly were so helpful and friendly. Will stay again
Bodde här 8 nätter i april 2024
Svar från Johanna Caño, House Manager 26 apr. 2024
Dear Michael,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Fantastiskt

Ian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff at the hotel were excellent. Always attentive helpful and constantly and genuinely friendly. Their warm and considerate attitude was noticeable every day. They were the real differentiator for this hotel to stand out against similar models. Other important features. A very fresh, clean and stylish Hotel. And yes the food was excellent also.
Bodde här 7 nätter i april 2024
Svar från Johanna Caño, House Manager 18 apr. 2024
Dear Ian,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 Fantastiskt

Dominique

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stijlvol hotel met super vriendelijk personeel. Prima ligging met zeezicht en langs mooie kathedraal. Naar centrum van Palma is 5 minuutjes mooie wandeling op oude stadswallen. Ook dicht bij haven.
Bodde här 4 nätter i april 2024
Svar från Johanna Caño, House Manager 18 apr. 2024
Dear Dominique,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!

10/10 Fantastiskt

Osvaldo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel/resort experience I have ever had! Could not have asked for anything better!
Bodde här 1 natt i april 2024
Svar från Johanna Caño, House Manager 18 apr. 2024
Dear Osvaldo,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again soon!

10/10 Fantastiskt

Werner Marek

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, good size of suite jr, amazing breakfast
Bodde här 5 nätter i mars 2024
Svar från Johanna Caño, House Manager 5 apr. 2024
Dear Mr. Marek,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Fantastiskt

Nicola

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a fantasic weekend in this hotel. The staff - every single person - was amazingly friendly and always greeted with a smile. The room was outstanding, as well as the rooftop bar, the pool and the Spa. The location is perfect. The concept of breakfast and the breakfast itself is perfect. We enjoyed every single minute. Thanks to everyone who made this weekend so special!
Bodde här 2 nätter i mars 2024
Svar från Johanna Caño, House Manager 5 apr. 2024
Dear Nicola,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that our staff made a positive impression on you.At El Llorenç, we strive to provide exceptional service to all of our guests, and it's incredibly rewarding to know that we succeeded in making your visit memorable. Our team works tirelessly to ensure that every guest feels welcomed and valued, so your kind words mean a lot to us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 Fantastiskt

Julia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Hotel, great service!
Bodde här 5 nätter i februari 2024
Svar från Johanna Caño, Guest Experience Manager 28 feb. 2024
Dear Julia,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant and that you like our hotel. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Fantastiskt

Sharon, Pontypool

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Johanna Caño, Guest Experience Manager 22 mars 2024
Dear Sharon,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Fantastiskt

Heidi Cordt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lille perle
Skønt hotel - Google Maps kører os mod ensrettet når man kommer i bil ;-) Lækker lækker morgenmad og skøn rooftop og spa. Og ligger i gåafstand til restauranter osv i den gamle by
Bodde här 3 nätter i februari 2024
Svar från Johanna Caño, Guest Experience Manager 13 feb. 2024
Dear Mrs. Cordt,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope finding us was not too tricky! We hope you’ll visit us again soon. Kind regards,

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super Lage
Alles gut, vor allem die Lage ist sehr gut und der SPA Bereich sowie das Rooftop. Der Service ist auch top. Allerdings sind die Duftmaschinen im Flur zu heftig.
Bodde här 7 nätter i februari 2024
Svar från Johanna Caño, Guest Experience Manager 10 feb. 2024
Dear guest,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We will oversee the aroma to make sure it is not overwhelming. We hope to see you again soon!

8/10 Bra

Pascale, cooperstown

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good toiletries
Bodde här 2 nätter i februari 2024
Svar från Johanna Caño, Guest Experience Manager 10 feb. 2024
Dear Pascale,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Fantastiskt

Ramesh Harji

Bodde här 2 nätter i februari 2024
Svar från Johanna Caño, Guest Experience Manager 22 mars 2024
Dear Mr. Harji,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Fantastiskt

Eric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is really well located for the old town and has excellent facilities and rooms with really friendly staff a perfect spot for a visit to Palma
Bodde här 6 nätter i december 2023
Svar från Johanna Caño, Guest Experience Manager 31 jan. 2024
Dear Eric,Thank you for taking the time to review your stay with us. We are over the moon to hear that our staff made your stay special and that you had a nice time with us, enjoying all our facilities. We look forward to hosting you again in the future.Best regards,

10/10 Fantastiskt

Catherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What an amazing property! So beautiful and close to everything! What truly makes this hotel so very special is the amazing staff in every department! I highly recommend this hotel and hope to return soon.
Svar från Johanna Caño, Guest Experience Manager 31 jan. 2024
Dear Catherine,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rauhaa ja laatua
Mukava pieni hotelli, jossa vallitsi rauhallinen tunnelma johtuen kohtuullisesta asiakasmäärästä. Henkilökunta ja palvelut loivat mahtavan vierailukokemuksen. Aamiainen ja ruoka olivat erittäin laadukkaita. Ainoa miinus tulee hotellihuoneen äänieristyksestä ja talvikaudella ilmastoinnista, joka oli asetettu vain lämmittämään, joten yöllä oli asteen verran liian lämmintä nukkua.
Bodde här 5 nätter i december 2023
Svar från Johanna Caño, Guest Experience Manager 12 dec. 2023
Dear Mr. Rauhaa,Thank you for sharing a review of your recent experience. Our team here at El Llorenç is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Thank you also for your feedback, this is how we grow. We will share this with management in order to look at ways to improve. We hope you’ll visit us again soon.

10/10 Fantastiskt

Martijn

Bodde här 2 nätter i december 2023
Svar från Johanna Caño, Guest Experience Manager 31 jan. 2024
Dear Martijn,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Kind regards,

10/10 Fantastiskt

Bertram

Bodde här 4 nätter i oktober 2023
Svar från Johanna Caño, Guest Experience Manager 4 nov. 2023
Dear Bertram,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Fantastiskt

John

Affärsresenär, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
This is an exceptional property. Boutique in size. 33 rooms. The staff and attentiveness was beyond amazing. Highly recommended. 5*
Bodde här 2 nätter i oktober 2023
Svar från Johanna Caño, Guest Experience Manager 26 okt. 2023
Dear John,Thank you so much for your kind words, they will be passed on to our staff. We are over the moon that you have enjoyed your time in our hotel, and would be honored to welcome you back in the future. Kindest regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2023
Svar från Johanna Caño, Guest Experience Manager 21 okt. 2023
Dear Guest,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,

10/10 Fantastiskt

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely pool and roof top bar, staff all very pleasant and helpful. Very well appointed room. Lovely being in the old town of the city
Svar från Johanna Caño, Guest Experience Manager 19 okt. 2023
Dear Carolyn,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We look forward to hosting you again soon for another fantastic experience. Have a beautiful day!Best regards,

10/10 Fantastiskt

Natalie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here with my friend for my 40th birthday celebration and so glad we did! We loved it and felt spoilt whilst there, it was first class. Staff were all friendly and attentive and the hotel staff made my birthday special for me 😊 it was very quiet and relaxing with Moorish design and Balearic beats. Very clean and flawless design inside with a great roof terrace for enjoying the sun and evenings food / drinks. Breakfast was yum. We ate in Dins restaurant on my birthday and it was a lovely way to spend the evening having a tour of Majorca by the dishes served. The chef was also very accommodating to my vegetarian needs and my quirk of not wanting to eat eggs I can see (don’t ask). I felt this was such good service to have this catered to. Taxis were quick to the hotel to venture out or it felt very safe having a wonder outside in the evenings. Easy to go to and from the airport quickly. I’d love to stay again.
Bodde här 3 nätter i oktober 2023
Svar från Johanna Caño, Guest Experience Manager 13 okt. 2023
Dear Natalie,Thank you for your wonderful review of our hotel. We all try our best to make our guests comfortable and I am so pleased to read that we succeeded in our mission. We are very glad to hear that you enjoyed your time with us, and had a great birthday, and we would be honoured to welcome you back in the future!Kindest regards

10/10 Fantastiskt

Ali

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect during our stay! Very clean and friendly staff.
Bodde här 3 nätter i oktober 2023
Svar från Johanna Caño, Guest Experience Manager 12 okt. 2023
Dear Ali,Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made your stay pleasant. We look forward to hosting you again soon for another fantastic experience.

10/10 Fantastiskt

Hilde

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Et nytt unikt hotell med fantastisk beliggenhet nær gammelbyen og sjøen. Veldig god frokost og service, og området ved bassenget og på taket av hotellet var fantastisk.
Bodde här 5 nätter i september 2023
Svar från Johanna Caño, Guest Experience Manager 11 okt. 2023
Dear Hilde,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. We hope you’ll visit us again soon. Best regards,

10/10 Fantastiskt

Anette

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Johanna Caño, Guest Experience Manager 11 okt. 2023
Dear Anette,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.

10/10 Fantastiskt

Ron

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Exceptional hotel and service. Absolutely stunning hotel. Brilliant staff, brilliant hotel, brilliant location. Will definitely return. My wife and I came here for a birthday celebration and our experience was above and beyond our expectations. The staff when checking in and the staff serving breakfast are so professional and accommodating, nothing is too much trouble.
Bodde här 3 nätter i september 2023
Svar från Johanna Caño, Guest Experience Manager 21 sep. 2023
Dear Ron,Thank you again for your wonderful review and supporting the hotel. It makes all the difference for us knowing that our guests notice our efforts and enjoy their time with us. Well see you again!Best regards,

10/10 Fantastiskt

Maikol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Incredible location, close to everything, the rooftop has phenomenal views and the staff is top notch. Highly recommend!!
Bodde här 4 nätter i augusti 2023
Svar från Johanna Caño, Guest Experience Manager 5 sep. 2023
Dear Maikol,We appreciate your positive feedback about our team and hotel. We do take pride in catering to our guests’ needs the best way we can. We hope to see you again soon!Best regards,

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exquisite attention to detail in their rooms and through out the property. Spa area and indoor pool was amazing, private and very clean. After staying here the bar has been set so high for hotel rooms it will be difficult staying at other hotels. A few suggestions I noticed were: Urba rooftop dining felt closed in and a bit cheap of an atmosphere in comparison to prices they are charging. Unable to see any view from the table unless you stand up. Also, if someone asks for a juice or cup of coffee upon departure due to leaving very early in the morning for a flight, at a hotel with this stature I didn’t expect to be charged 7 Euros for each item especially when I didn’t have milk in my room to use the provided Nespresso machine. That was very petty and distasteful just as I was checking out. The woman actually waited for a server to ring in a bill for my coffee before she proceeded with my checkout, as if they could afford a complimentary coffee to a guest that stayed 2 nights, ate on premise, paid 35 euros to park a car for 7 hours and was hardly on premises (that left a bad impression).
Bodde här 2 nätter i augusti 2023
Svar från Johanna Caño, Guest Experience Manager 2 sep. 2023
Dear David,With so many great places to choose from, it’s an honour that you decided to give us a try, and it sounds like we made a great first impression. We’re thrilled to hear that you enjoyed your stay. Thank you also for your honest feedback. This helps us to improve our service. Our goal is always to exceed your expectations! The woman at check-out, as well as the waiter did both follow procedure, however, you are absolutely right in your comment and opinion. Many times, it is the little details that make a stay memorable, and I am hoping the ending did not tarnish your overall impression- we do hope youll visit us again. Best regards,

8/10 Bra

Espen A

Bodde här 1 natt i augusti 2023
Svar från Johanna Caño, Guest Experience Manager 2 sep. 2023
Dear Espen,Thank you for sharing a review of your recent experience. We hope you’ll visit us again soon. Best regards,

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful
Wonderful hotel with a perfect location. We loved the attention to the detail and will definitely stay again. Staff was welcoming and warm, room was spacious and beautiful. Great pool area. Amazing restaurants. Lived up to every expectation we had.
Bodde här 3 nätter i augusti 2023
Svar från Johanna Caño, Guest Experience Manager 29 aug. 2023
Dear Julia,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at El Llorenç. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Fantastiskt

Konstantinos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Viktor Veres, Front Office Manager 27 aug. 2023
Dear Konstantinos,Thank you very much for your positive review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to welcoming you again.Best regards,