Dear Göran,It is such a pleasure to read that your expectations were exceeded and that your experience among us was superb.We hope to have the pleasure of welcoming you back in the near future.Kind regards,

Dear Jon,Thank you for your magnificent feedback!We hope to see you soon.

Dear Nici,Thank you very much for taking the time to share your experience with us.We hope to have you back soon enjoying the Hotel Victoria,a Gran Meliá, your home away from home in Palma.Best regards,

Dear Joakim,Thank you for sharing your positive comments!!!Looking forward to welcoming you again to the Hotel Victoria, a Gran Meliá.Kind regards,

Dear Andreas, We are very glad to know that you had a wonderful time under our care and we are already looking forward to your next visit. Kindest regards,

Dear Magnus, thank you for visit to Hotel Victoria, Gran Meliá. We hope to welcome you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Mikael, thank you fo rvisiting the Hotel Victoria, Gran Meliá and for sharing such a lovely feedback. We do look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Guest, thank you fo rvisiting the Hotel Victoria, Gran Meliá and for sharing such a lovely feedback. We do look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Jessica, thank you fo rvisiting the Hotel Victoria, Gran Meliá and for sharing such a lovely feedback. We do look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear Murat, thank you fo rvisiting the Hotel Victoria, Gran Meliá and for sharing such a lovely feedback. We do look forward to welcoming you back soon. Kindest, Maria Ansalone Guest Experience Manager

Dear guest, thank you very much for your precious comment. We are delighted to read that the location and the amenities fulfilled your expectations. We are also thankful for your kind words in regards our staff. All the team is already looking forward to welcoming you. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Morgan, Thank you very much for sharing your experience with us!!It is a pleasure to know that you had a great time in the Hotel Victoria, a Gran Melia We hope to welcome you soon in your home in Palma de Mallorca Warm Regards, María Ansalone Guest Experience Manager

Dear Eliasson, thank you for having chosen our hotel during your recent stay with us. We are delighted that everything was of your satisfaction. We would be glad to welcome you back. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Britt, thank you dso much for your visit and time spent to share your feedback. We are happy to realize that you enjoyed your experience at Hotel Victoria where we hope to welcome you back soon. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Anna, thank you for your visit and sharing your evaluation as to the Hotel Victoria's service and facilities. We are glad to hear that you enjoyed your experience with us. We hope to welcome you back soon. Kindest regards, Maria Anslone Guest Experience Manager

Dear guest, thank you very much for having dedicated some of your valuable time to rate your experience with us. We are happy to see that everything was of your satisfaction. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Mr. Christer, Thank you very much for choosing Hotel Victoria and for evaluating and sharing your experience with us. We regret to read that certain aspects of your stay have not been completely of your liking. It would have been a pleasure for the whole team to know your opinion during your stay in order to be able to adapt your experience according to your preferences. We would be delighted to welcome you back, so that you can reverse this first impression. Cordial greetings, Maria Ansalone Guest Experience Manage

Dear Mr. Mycket Bra, Thank you for rating the Hotel Victoria facilities! We are glad to read that you overall enjoyed your recent stay among us, and to see that everything was to your fullest satisfaction. Your opinion is the best source of information for us in order to improve every area. We hope that we may have the pleasure to receive you back at the Hotel Victoria hotel and thank you once again for reviewing us and helping us to enhance our service and product. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Fredrik, it is delightful to see that you have chosen to stay with us during your visit to Palma. We are more than glad to read that you enjoyed your time at Gran Meliá Victoria. It is also motivating to see that the service fulfilled your expectations. It would be a true pleasure for the entire team to welcome you back. Kindest regards, Maria Ansalone Guest Experience Manager

Dear guest, we are glad to know that everything was of your satisfaction during your stay with us. It would certainly be a pleasure to welcome you back once again, in order to further create unique memories. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Bo, We are thankful to receive your feedback about your recent stay in Gran Meliá Victoria. It is delightful to see that you enjoyed the views from your room and the Red Level Lounge. It would be fantastic having the opportunity to welcome you back to our hotel! Kindest regards, Maria Ansalone Guest Experience Manager

Dear Stefan, we are glad to see that you have chosen us during your last stay in Palma. It is delightful to read that everything was of your satisfaction. It would be a pleasure to welcome you back to our hotel. Kindest regards, Maria Ansalone Guest Experience Manager

Dear guest, thank you for evaluating our services and facilities. It is delightful for us to read that your stay with us fulfilled your expectations. We are very much looking forward to welcoming you back again, hopefully in the not too distant future. Kindest regards, Maria Ansalone Guest Experience Manager

Dear guest, thank you for having chosen us and for taking the time to evaluate your experience with us afterwards. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Camilla, First of all, we would like to thank you very much for choosing Gran Meliá Victoria on occasion of your trip to Palma de Mallorca. It is delightful for us to read that you appreciated the excellent views over the harbor. We are more than glad to learn that you enjoyed our pool facilities and that the location was of your liking. I am sorry to read your opinion concerning the slowness of our service received during the check-in. Please accept my apologies for the discomfort you express about this. Thank you once again for sharing with us your valuable opinion, helping us to improve our service. I really hope that we will have the opportunity to welcoming you back again - it would be a great pleasure for us. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Peter, Thank you very much for sharing with us such a superb review of your recent stay at the Gran Meliá Victoria. It is delightful to learn that the service provided by our staff met your expectations. It was our true pleasure to take care of you during your visit. We are glad to read that the pool facilities, as well as the breakfast were of your liking. Thank you also for mentioning our amazing terrace. We hope to have the opportunity to welcome you back in a not too distant future. Hasta luego, Maria Ansalone Guest Experience Manager

Dear Christoffer, We would like to thank you for choosing Gran Meliá Victoria and for taking the time to share this feedback with us. It is delightful for us to read that you enjoyed that much your stay with us, mentioning specifically the comfort of your room. We are also glad to see that you appreciated the friendliness of our staff. Furthermore, we are more than happy to know that the terrace at the breakfast was of your liking. We regret very much to read about the discomfort you express for the service provided by the reception staff. Our personnel is our greatest asset, so we are really sorry to receive this opinion, please accept my apologies for this. We are very much looking forward to welcoming you back again - hand on heart, hopefully in the not too distant future. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Berlyne, Thank you very much for choosing Gran Meliá Victoria on occasion of your trip to beautiful Palma de Mallorca and sharing your opinion with us afterwards. We are glad to read that our restaurant and pool facilities were of your liking. We are also pleased to learn that you enjoyed the views over the marina. Regarding the minibar prices, let us kindly inform you that our prices are established according to 5 star hotel standards in Palma. However, we really appreciate your sincere opinion about this. Thank you once again for your comment. We will be very pleased to welcome you back to our Luxury Hotel, looking forward to offering you again an unforgettable experience in the beautiful island of Mallorca. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Anneli, Thank you indeed for choosing our hotel on your stay in Palma de Mallorca. We appreciate very much that you have shared your feedback with us. While glad to know that your overall stay with us met your expectations, I truly regret to learn about the inconveniences caused by the insects found. Once again, thank you for sharing with your sincere opinion and experience. Your comments constitute our best way to improve and keep the 5-star standards that define us. We are very much looking forward to welcoming you back soon. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Guest, Thank you so much for evaluation your experience at our Luxury Urban Resort. We are pleased to realize how much you enjoyed your overall experience with us. We are already expecting you to come back to Gran Meliá Victoria to keep enjoying stunning Mallorca... Kindest Regards, Maria Ansalone Guest Experience Manager

Thank you so much for sharing your experience at our Luxury Hotel. We are pleased to realize how much you enjoyed our location and facilities, besides the great professionalism of our staff, with specific mention to our Front Office associate Katarina. We are already expecting you to come back to Gran Meliá Victoria to keep enjoying the island of Mallorca. Kindest Regards, Maria Ansalone Guest Experience Manager

Dear Guest, thank you for sharing your feelings about the recent visit to Gran Melia Victoria. We are glad to realize that you had an enjoyable experience with us. We do regret to learn of your concerns as to the check-in process. Please, be ensured that I transmitted your comments to the Front Office Manager in order to prevent any future occurrences. Looking forward to welcoming you back soon. Kindest regards, Maria Ansalone Guest Experience Manager

Dear Guest, Thank you so much for sharing your experience at our Luxury Hotel. We are pleased to realize how much you enjoyed your time in Palma while staying with us. We are already expecting you to come back to Gran Meliá Victoria to keep enjoying the pearl of Balearic Islands... Kindest Regards, Maria Ansalone Guest Experience Manager

Dear Guest, Thank you so much for sharing your experience at our Luxury Hotel. We are pleased to realize how much you enjoyed your time in Palma while staying with us, particularly appreciating our stunning location. We are already expecting you to come back to Gran Meliá Victoria to keep enjoying the pearl of Balearic Islands... Kindest Regards, Maria Ansalone Guest Experience Manager

Dear Martin, On behalf of myself and all the staff of the Gran Meliá Victoria, I would like to thank you for having chosen us for your stay in Palma de Mallorca, as well as for taking the time to fill the satisfaction questionnaire, because your opinion is very important in our efforts to provide the best service to all our guests. We are highly proud to know that you have enjoyed your stay with us and that our team helped to turn your visit in an amazing experience. Specially your remarks on the F&B points.Your kind feedback will be an inspiration to keep maintaining the standards and the services you have experienced. Looking forward to welcome you back soon to make your stay a memorable experience, I would like to take this occasion to send you a cordial greeting. With our best wishes, María José Guerra Guest Experience Manager