Kära gäst, tack för era ord efter er vistelse hos oss.Vi är glada att ni trivts och önskar er varmt välkommen åter!Varma hälsningar,Your MLL Blue Bay Hotel Team

Bäste Niklas, tack för att ni ville lämna ett omdöme efter er vistelse hos oss.Vi är glada att höra att du uppskattade vår personal och deras vänlighet samt serviceinriktning. Det är viktigt för oss att våra gäster känner sig välkomna och omhändertagna. Vi är också nöjda att du tyckte om frukosten och dess variation, inklusive de lokala specialiteterna.Vi beklagar att du upplevde vissa brister i hotellets finish och ljudisolering. Vi arbetar kontinuerligt med att förbättra våra faciliteter och kommer att ta dina synpunkter i beaktande för framtida förbättringar. Vi är glada att du trots detta rekommenderar vårt hotell och uppskattar dess lugna läge.Med vänliga hälsningar,Your MLL Blue Bay Hotel Team

Dear GuestWe would like to thank you for sending us your high rating.We are glad we were able to meet all your requirementsAgain, thank you very much.We hope to welcome you back for a return visit, Best regards,Your MLL Blue Bay Hotel Team

Dear Erkki, First and foremost, we would like to thank you for having chosen our hotel for spending your holiday. Our apologies for not replying to you in your own language but unfortunately, we are not fluent in Swedish and therefore have chosen English to aid communication. As you well say, our establishment has a very special location. We are located on a small hill of Major Cove, a quiet town very close to the city and the centre of Palma. In our environment we have several small beaches such as the beautiful beach of Cala Mayor or Portals Nous and coves in which you can enjoy fine white sand and a refreshing bath in the Mediterranean Sea. Also the beautiful and lively Puerto Portals, with impressive boats and pleasant places and restaurants, located 7 minutes by car from our hotel. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, All the team at MLL Hotels.

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. As you well say, the views from our establishment are worthy of mention as we have some of the clearest one in the Bay of Palma which can also be enjoyed from all our double rooms. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, All the team at MLL Hotels.

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. It has been regrettable reading that you did not find your bed comfortable and lament not being informed about this during your visit, as we would have looked for a solution. Clearly a basic function in any hotel is to guarantee a comfortable and satisfying nights’ sleep therefore we have softer mattress toppers for those guests who prefer sleeping on a softer bed; for future occasions, please to not hesitate to contact our reception for anything you may need to fully enjoy your stay among us. Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience. Warmest Regards, All the team at MLLHotels.

Dear guest, We apologize for not answering in your native tongue. We have chosen English to write to you. Thank you for rating us a good price for hotel. We hope you were able to have a relaxing time. Best wishes, All the team at MLL Hotels.

Dear Peder, We apologize for not writing in your native tongue. We have chosen English as the international language to communicate with you. It is great to know you enjoyed your stay. Thank you for a great post. Hope to have you here again soon. Best regards, All the team at MLL Hotels.

Dear Robert, We apologize for not answering in you native tongue. We have chosen English as the international language to communicate with you. It is great to know you had a good stay here with us. We hope to host you again in the not so distant future. Regards, All the team at MLL Hotels.

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. We take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Your feedback and experience will help us point out the key areas on which to continue to work on. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes,Blue Bay Team

Dear guest, Thank you so much for your positive review. We apologise for not answering in Swedish but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. Thanks to our special location on a small hill, we have spectacular and privileged views of the entire bay of Palma, being one of the most relaxing and enjoyable places that you can appreciate in our beloved Mallorca Island. We are also pleased to read that you have enjoyed the buffet and its good selection at breakfast. It is certainly important for us to know that the cares with which we design our menus are appreciated by our customers. We are happy to know that the room assigned was beyond your satisfaction, and as you comment, we have spectacular and clear views of the Bay of Palma in all our double rooms. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, The whole team at Blue Bay Hotel.

Dear guest, First of all, we would like to apologise to you for not answering you in your own language. We are replying in an international language so as to make ourselves understood. We are thrilled to read that your recent stay with us has been a satisfied one and that we have met up with your expectations. We are pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, The whole team at Blue Bay Hotel.

Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We should also mention that we do our very best to provide our guests with the best possible value for money every day and we are proud that you feel able to confirm that the quality we provide is on a level with our highly competitive rates. Looking forward to having you with us again soon. Best regards, Blue Bay Team

Dear guest, Thank you so much for your review. We apologise for not answering in Swedish but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. As you well say, the views from our establishment are worthy of mention as we have some of the clearest one in the Bay of Palma which can also be enjoyed from all our double rooms. We are also pleased to read that you have enjoyed the buffet and its good selection at breakfast. It is certainly important for us to know that the cares with which we design our menus are appreciated by our customers. Regarding your comment on the hooks, we are sorry that this has been an inconvenience; we will take it under consideration. We also want to thank you for addressing it to us as it allows us to measure the effectiveness of our products & services in order to make the necessary changes to ensure that we obtain a perfect level of guest satisfaction. Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience. Warmest Regards, The whole team at Blue Bay Hotel.

Dear Therese, First and foremost, we would like to thank you for having chosen the Blue Bay Hotel for spending your holiday. Our apologies for not replying to you in your own language but unfortunately, we are not fluent in Swedish and therefore have chosen English to aid communication. We are also pleased to read that you found our staff friendly - all the teams consistently strive to provide the highest standards so they will be very happy with your comments. As you well say, the views from our establishment are worthy of mention as we have some of the clearest one in the Bay of Palma which can also be enjoyed from all our double rooms. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, The whole team at Blue Bay Hotel.

Dear Anna, Thank you so much for your review. We apologise for not answering in Swedish but in English. We hope you don’t mind but as it is known as the international language, we thought it would enable us to understand each other more easily. I will pass on your lovely comments regarding our friendly staff to all of the teams, who I know will be very happy as providing exceptional hospitality is at the heart of what we do. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, The whole team at Blue Bay Hotel.

Apreciada Debora, Nos hace muy felices comprobar a través de sus excelentes comentarios que ha quedado tan satisfecha con su experiencia en el MLL Blue Bay Hotel.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Contentos por su buena estancia, esperamos poder ofrecerle nuevas experiencias muy pronto. Reciba nuestros mejores saludos,Your MLL Blue Bay Hotel Team

Dear Lynn, Thank you very much for your kind review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to see you again soon, Kind regards,Your MLL Blue Bay Hotel Team

Estimado Antonio, Ante todo agradecer su opinión, ya que a través de la misma tenemos la mejor vía para conocer las vivencias de nuestros huéspedes durante su estancia con nosotros.Nos complace saber que nuestro servicio cumplió con sus expectativas y agradecemos sus amables palabras al respecto. En cuanto a la limpieza y la comodidad de la habitación, nos gustaría mencionar que nuestro equipo de limpieza realiza un mantenimiento diario y cambia las sábanas cada tercer día. Sin embargo, lamentamos que no haya sido de su total satisfacción.En relación con el estado del hotel, decirle que nos esforzamos constantemente por mantener nuestras instalaciones en óptimas condiciones. No obstante, apreciamos sus comentarios y los trasladaremos al departamento a cargo a fin de que revise sobre el particular.Esperamos verle en un futuro en nuestro hotel. Reciba un cordial saludo,Your MLL Blue Bay Hotel Team

Kære GæstTak for at dele din oplevelse på vores hotel.Vi er glade for at du, først og fremmest bookede dit ophold hos netop os. Vi beklager at vi ikke levede fuldt op til dine forventninger. Vi håber dog at du til trods fik en masse gode oplevelser med hjem i bagagen.Vi håber på, at få fornøjelsen af at byde jer velkommen igen en anden gang.Your MLL Blue Bay Hotel Team